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Show Results For
- All HBS Web
(12,233)
- People (21)
- News (2,239)
- Research (8,508)
- Events (38)
- Multimedia (27)
- Faculty Publications (7,066)
- 25 Aug 2022
- News
Comfort Zone
comfortable, that task has to fall to the airports. “Travel was stressful already, and even more so after COVID. The airports need to respond by making this time as relaxing as possible,” says Fraser, who is also a trained architect, serves on View Details
- January 2012 (Revised March 2013)
- Case
Ctrip: Scientifically Managing Travel Services
By: David A. Garvin and Nancy Hua Dai
Ctrip is a $437 million Chinese on-line travel services company with a scientific, data driven approach to management. The case explores Ctrip's founding and early growth, its expansion into multiple market segments including hotel reservations, air ticketing, leisure... View Details
Keywords: Scientific Management; Data-driven Management; Management; Expansion; Business Growth and Maturation; Market Entry and Exit; Mathematical Methods; Business Processes; Information Management; Travel Industry; China
Garvin, David A., and Nancy Hua Dai. "Ctrip: Scientifically Managing Travel Services." Harvard Business School Case 312-092, January 2012. (Revised March 2013.)
- 01 Jun 2007
- News
Faculty Research Online
development. What’s their motivation? The observations presented in research by Professor Marco Iansiti and Gregory Richards (MBA ’99) suggest some fundamental changes in strategy used by technology companies. Visit... View Details
- September 2002
- Case
Pura Vida Coffee
By: James E. Austin and Allen S. Grossman
Tells the story of two HBS graduates who sell gourmet coffee over the Internet to support an outreach ministry in Costa Rica. View Details
Austin, James E., and Allen S. Grossman. "Pura Vida Coffee." Harvard Business School Multimedia/Video Case 303-051, September 2002.
- 15 Mar 2019
- News
A Model of Drive and Impact
experience was not so good and we thought there was a space for a company that provides a more digital experience. And also more transparent. “It's an industry where there's a lack of information. Whenever you try to buy a car, you have a... View Details
- December 18, 2023
- Article
Lessons from Building a Payment Business in Africa
By: Ranjay Gulati
Keywords: Emerging Markets; Leadership; Partners and Partnerships; Information Infrastructure; Credit Cards; Financial Services Industry
Gulati, Ranjay. "Lessons from Building a Payment Business in Africa." Inc.com (December 18, 2023).
- 15 Aug 2017
- News
The Category Kingmaker
Photo via Profile Magazine Photo via Profile Magazine It seems that Keith Krach (MBA 1981) has never met a tech segment he didn’t like—or disrupt. Over a 35-year career, Krach has built four game-changing companies, in the fields of robotics, engineering software,... View Details
- July 2008 (Revised August 2008)
- Teaching Note
Recent Developments in the Ranbaxy Case (TN)
By: Robert C. Pozen
Teaching Note for [609010]. View Details
- 01 Sep 2017
- News
Research Brief: As the Wind Blows
with the oil crises of the 1970s, but unlike the United States, where the government invested hundreds of millions in technology development, the Nordic country saw more organic and long-term growth. Its smaller private firms focused on... View Details
- 03 Sep 2024
- Blog Post
Energy & Environment Club
by the technological innovation happening in the climate space, and curious about how we can bring them to market to drive down global emissions. Our MissionThe mission of the E&E Club is to empower and support our members dive into... View Details
- 16 Aug 2022
- News
HBS Club of Japan Event Highlights HBS Fellowship
against these in-game lottery-like mechanisms and their broader implications for the gaming industry and beyond. Sasago, who was a recipient of the HBS Japan Fellowship in 2019 and 2020, says he was working in finance while Japan was... View Details
Keywords: Margie Kelley
- 22 Oct 2018
- News
Capital Murder
sister cities. They’re both industry towns, and in many ways the marketing campaign for a movie or a television show is not unlike a campaign for a political candidate. You’re trying to inform people, arm... View Details
Keywords: Julia Hanna
- Web
Staff Directory | Baker Library
Specialist Baker Research & Data Services Areas of Expertise: data licensing and vendor relationships, data sourcing and access. Jen Beauregard Information Research Specialist Baker Research & Data Services Areas of Expertise: financial... View Details
- 2022
- Working Paper
Getting on the Map: The Impact of Online Listings on Business Performance
By: Michael Luca, Abhishek Nagaraj and Gauri Subramani
We evaluate the extent to which small businesses maintain an online presence, looking at restaurant listings on a major online review platform. While the majority of restaurants have an online presence, we find that roughly 18 percent in our sample have no presence as... View Details
Keywords: Small Business; Internet and the Web; Revenue; Digital Marketing; Food and Beverage Industry
Luca, Michael, Abhishek Nagaraj, and Gauri Subramani. "Getting on the Map: The Impact of Online Listings on Business Performance." Harvard Business School Working Paper, No. 23-031, December 2022.
- Career Coach
Jing Lin Lee
clear recruiting roadmap from personal branding, networking, resume building, to preparing for interviews and negotiating / deciding between offers. Jing Lin’s industry experience spans across management consulting, tech, and financial... View Details
- April 1998
- Case
E! Online (A): www.eonline.com
E! Online is the on-line brand extension of the cable-TV channel dedicated to entertainment news. E! Online must compete with other entertainment sites on the web, as well as create synergy between E! Online and E! Entertainment Television in order to build a... View Details
Keywords: Competition; Internet and the Web; Service Operations; Television Entertainment; Brands and Branding; Entertainment and Recreation Industry
Rayport, Jeffrey F., Carrie Ardito, and Dickson Louie. "E! Online (A): www.eonline.com." Harvard Business School Case 898-010, April 1998.
- October 1999
- Article
What Netscape Learned from Cross-platform Software Development
By: M. A. Cusumano and D. B. Yoffie
Cusumano, M. A., and D. B. Yoffie. "What Netscape Learned from Cross-platform Software Development." Communications of the ACM 42, no. 10 (October 1999): 72–78.
- April 2005 (Revised June 2006)
- Case
Evergreen Investments: Mobile CRM (A)
Evergreen Investments has had a troubled history with its customer relationship management (CRM) system. Sales agents feel that they derive no value from it and that it is a tax on their jobs. Evergreen is investigating whether it can improve CRM by making its data... View Details
Keywords: Management; Customer Relationship Management; Information Technology; Financial Services Industry
McAfee, Andrew P. "Evergreen Investments: Mobile CRM (A)." Harvard Business School Case 605-057, April 2005. (Revised June 2006.)
- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
earlier, Freed-Finnegan and Wall had founded Index after observing the technological advantages that Amazon and other online retailers had over brick-and-mortar retailers. Index’s first product was a customer database tool that allowed... View Details
Keywords: Dina Gerdeman