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29 Jul 2016
Video

Eva Muraya

01 Nov 2019
Video

José Alejandro Cortés, President of the Colombia-based diversified business group Grupo Bolìvar, discusses the diversification of his business from insurance to other financial services, especially banking, and... View Details

29 Nov 2022
Research & Ideas

How Much More Would Holiday Shoppers Pay to Wear Something Rare?

equally important goal of fitting in with the rest of society,” says Chiara Farronato, assistant professor at Harvard Business School. “Too much of a thing and it becomes a commodity, too little of a thing and it becomes something that’s... View Details

Keywords: by Michael Blanding; Retail

Video

Alan Tabourian

Alan Tabourian, Chairman of Interbrand S.A.L., discusses the dynamics of his family’s business and the strategy to overcome competition in their water business, Sannine. View Details

March 2016 (Revised May 2018)
Case

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth

On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast... View Details

Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Information Technology; Information Infrastructure; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Internet and the Web; Mobile and Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul

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9 AM – 9:10 AM EDT, 12 Jun 2018
HBS Online

HBX CORe

CORe (Credential of Readiness) is HBX's primer on the fundamentals of business thinking - a three-course online program covering Business Analytics, Economics for Managers, and Financial Accounting. Target audience: Individuals without a post-graduate degree in... View Details

27 Jun 2016
Research & Ideas

These Management Practices, Like Certain Technologies, Boost Company Performance

captivated Harvard Business School’s Raffaella Sadun for more than a decade. “The question is, Are there certain practices that are beneficial to firm performance regardless of the industry or the country in which you use them?” says... View Details

Keywords: by Michael Blanding

Team - Case Method Project

About Team 2ms David Moss Paul Whiton Cherington Professor of Business Administration David Moss is the Paul Whiton Cherington Professor at Harvard Business School and the founder of the Case Method... View Details

28 May 2011
News

Older players, diminished performance: What to do?

25 Mar 2022
News

I Agreed to What? The Surprising Rights Companies Claim in Terms of Service

21 Mar 2022
News

Managing Through Crisis with Karen Mills

13 Oct 2020
Video

Managers, respect your workers’ time by setting the right tone

08 Jan 2020
Video

Ritu Kumar

Ritu Kumar, the pioneer of boutique fashion culture in India, argues that every business in a highly unequal India has a responsibility to help society; Kumar's business does so by providing employment to many... View Details

June 2001
Teaching Note

Teaching IT Executive Education Courses TN

By: Richard L. Nolan

In the information age, it is important that IT be addressed in an effective way accessible to practicing executives. Teaching IT to executives continues to change in concepts and content as IT penetrates deeply into every area of business. Driven by Moore's Law, the... View Details

Keywords: Transformation; Developing Countries and Economies; Business Education; Managerial Roles; Organizational Structure; Performance Effectiveness; Performance Improvement; Information Technology

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February 1997
Case

RPG Enterprises--1995

By: Tarun Khanna

As in most emerging markets, a significant portion of the Indian private sector is dominated by extensively diversified, often family-owned or controlled, business groups. This case examines the strategy and structure of one of the largest business groups in India, at... View Details

Keywords: Emerging Markets; Restructuring; Corporate Strategy; Alignment; Policy; Problems and Challenges; India

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