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  • All HBS Web  (13,000)
    • People  (32)
    • News  (2,321)
    • Research  (8,679)
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  • 10 Dec 2001
  • Research & Ideas

Governance in India and Around the Globe

Indian software maker Infosys specifically, and other Indian firms more generally.We document the under-studied effect that global product and labor markets can play in the convergence of corporate governance systems worldwide. This... View Details
Keywords: by Tarun Khanna & Krishna Palepu; Technology

    Harry F. Sinclair

    mid-west, building almost 900 miles of line in just two years. By 1929, Sinclair Oil refineries had a production capacity of 80,000 barrels a day, 12,000 acres of coal land, and many other holdings that made it a profitable oil... View Details
    Keywords: Utilities & Energy

      Hugh M. Hefner

      doing, he brought a sense of respectability to an otherwise disrespected industry. By the seventies, circulation of Playboy peaked at 7 million, and Hefner had added night clubs, a cable television channel, movies and record production to... View Details
      Keywords: Publishing & Print Media
      • 29 May 2006
      • What Do You Think?

      How Important Is the “Service Sector Effect” on Productivity?

      Respondents to this month's column appeared to be about equally divided on these issues. John Inman commented, "I sometimes feel that we are racing to the bottom to provide products and services at ever lower pricing without... View Details
      Keywords: by James Heskett; Service
      • Web

      Teaching Support for HBS Faculty | Baker Library

      products and manage course-related readings. Baker Library also supports students with their coursework and independent project assignments. Students can meet with us individually or in teams to discuss course projects, develop search... View Details
      • Web

      Nathan Zhao | MBA

      builders and thinkers in my Tech Fellow cohort. Tech areas of interest: civic tech, consumer tech, product management, human-computer interaction, deep tech, tech ethics Formative experience at the intersection of technology and business:... View Details
      • 2020
      • Working Paper

      Improving Regulatory Effectiveness Through Better Targeting: Evidence from OSHA

      By: Matthew S. Johnson, David I. Levine and Michael W. Toffel
      We study how a regulator can best target inspections. Our case study is a US Occupational Safety and Health Administration (OSHA) program that randomly allocated some inspections. On average, each inspection averted 2.4 serious injuries (9%) over the next five years.... View Details
      Keywords: Government Administration; Working Conditions; Safety; Quality; Production; Analysis; Resource Allocation; Manufacturing Industry; United States
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      Johnson, Matthew S., David I. Levine, and Michael W. Toffel. "Improving Regulatory Effectiveness Through Better Targeting: Evidence from OSHA." Harvard Business School Working Paper, No. 20-019, August 2019. (Revised February 2020.)
      • Article

      Operational Efficiency and Effective Management in the Catheterization Laboratory

      By: Grant W. Reed, Michael L. Tushman and Samir R. Kapadia
      Operational efficiency is a core business principle in which organizations strive to deliver high-quality goods or services in a cost-effective manner. This concept has become increasingly relevant to cardiac catheterization laboratories, as insurers move away from... View Details
      Keywords: Cath Lab; Catheterization Laboratory; Health Care and Treatment; Performance Efficiency; Management; Performance Productivity; Cost Management; Health Industry
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      Reed, Grant W., Michael L. Tushman, and Samir R. Kapadia. "Operational Efficiency and Effective Management in the Catheterization Laboratory." Journal of the American College of Cardiology 72, no. 20 (November 20, 2018): 2507–2517.
      • March 2014 (Revised November 2020)
      • Case

      The Novartis Malaria Initiative

      By: Michael Chu, Vincent Marie Dessain and Emilie Billaud
      The Novartis Malaria Initiative was designed, as a result of a precedent–setting agreement with the World Health Organization in 2001, to provide a breakthrough treatment for malaria—"at no profit"—for public health systems. What had begun as an exemplary act of... View Details
      Keywords: Health Care and Treatment; Product Marketing; Corporate Social Responsibility and Impact; Social Enterprise; Pharmaceutical Industry; Switzerland; Africa; Nigeria
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      Chu, Michael, Vincent Marie Dessain, and Emilie Billaud. "The Novartis Malaria Initiative." Harvard Business School Case 314-103, March 2014. (Revised November 2020.)
      • August 2009
      • Case

      Intuit

      By: Frank V. Cespedes
      This case study provides an overview of Intuit's growth and, in particular, the sales and service initiatives that historically fueled the company's growth from start-up to a corporation. It also outlines certain processes and cultural values, as well as specific... View Details
      Keywords: Entrepreneurship; Product; Service Delivery; Business Processes; Organizational Culture; Sales; Business Strategy
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      Cespedes, Frank V. "Intuit." Harvard Business School Case 810-018, August 2009.
      • October 2002 (Revised October 2003)
      • Case

      Aspen Aerogels

      By: William A. Sahlman and Taslim Pirmohamed
      Describes a newly formed manufacturer of insulation materials. The company has developed and patented a new insulation material that can be used in a wide range of markets. Capital must be raised to finance building a manufacturing facility and fund early market... View Details
      Keywords: Buildings and Facilities; Patents; Production; Financing and Loans; Business Startups; Construction Industry; Manufacturing Industry
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      Sahlman, William A., and Taslim Pirmohamed. "Aspen Aerogels." Harvard Business School Case 803-068, October 2002. (Revised October 2003.)
      • 13 Aug 2007
      • Research & Ideas

      The Dark Side of Trust

      yes.) Were they interested in receiving more details about the product? (60 percent yes.) How about a free sample? (81 percent affirmative.) Some 37 percent said they would consider using the product. In the end, 10 percent of the plumbers made a purchase during the... View Details
      Keywords: by Sean Silverthorne; Service
      • 11 Aug 2003
      • Research & Ideas

      Cheap, Fast, and In Control: How Tech Aids Innovation

      product and service development is changing; creating the potential for higher R&D performance, innovation, and value creation for customers. The choice is simple: Organizations can either ignore these changes or take action and tap... View Details
      Keywords: by Wendy Guild
      • 29 Jan 2025
      • Blog Post

      Finding professional purpose: Building an impactful career that reflects your values with Lisa Tanzer (MBA 1993)

      one of the Big Four accounting firms (PwC), focusing on strategic planning in financial services, business services, telecommunications, and consumer products. It was during a product line analysis for a pet food company that I discovered... View Details
      • May 2008 (Revised May 2008)
      • Case

      Symyx Technologies, Inc.

      By: H. Kent Bowen, Courtney Purrington and Thomas D. Perry
      Symyx is a science-based company spun out of Berkeley. Its unique materials technology has been exploited for 10 years, but the company needs a new business model. The company concept required the invention of hardware and software to do high throughput materials... View Details
      Keywords: Business Model; Transition; Engineering; Technological Innovation; Resource Allocation; Product Development; Partners and Partnerships; Science-Based Business; Information Infrastructure; Applications and Software
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      Bowen, H. Kent, Courtney Purrington, and Thomas D. Perry. "Symyx Technologies, Inc." Harvard Business School Case 608-152, May 2008. (Revised May 2008.)
      • 17 Oct 2012
      • Research & Ideas

      America Needs a Manufacturing Renaissance

      international competition means we should expect industries to come and go. Even if this is sometimes painful, it is, in fact, a healthy process by which resources flow to their most productive uses. When a commons erodes, however, it... View Details
      Keywords: by Gary P. Pisano & Willy C. Shih; Manufacturing
      • June 2008 (Revised November 2010)
      • Supplement

      Patient Flow at Brigham and Women's Hospital (B)

      By: Anita L. Tucker and Jillian Alexandra Berry
      The B Case is an email from the ED Director. He clarifies where the process deviations occurred. View Details
      Keywords: Change Management; Health Care and Treatment; Service Operations; Business Processes; Performance Productivity; Conflict and Resolution; Health Industry; Massachusetts
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      Tucker, Anita L., and Jillian Alexandra Berry. "Patient Flow at Brigham and Women's Hospital (B)." Harvard Business School Supplement 608-172, June 2008. (Revised November 2010.)
      • August 2002
      • Case

      Siebel Systems: Anatomy of a Sale, Part 3

      By: John A. Deighton and Das Narayandas
      How does a $2 million software sale happen? This case traces efforts by Siebel Systems to sell lead management software to discount broker Quick & Reilly. The buying process is mapped out over four years. Covers in detail the last six months--from Siebel's initial... View Details
      Keywords: Sales; Decision Choices and Conditions; Competitive Strategy; Customer Relationship Management; Product Marketing; Information Technology Industry
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      Deighton, John A., and Das Narayandas. "Siebel Systems: Anatomy of a Sale, Part 3." Harvard Business School Case 503-023, August 2002.
      • March 1997 (Revised December 1999)
      • Case

      Alden Products, Inc.--European Manufacturing

      By: Robert H. Hayes
      The European organization of Alden Products, Inc. is contemplating a doubling of unit sales over the next ten years. Their largest plant, located in Holland, was set up 25 years earlier to supply all demands of the EEC countries on the continent. It has since expanded... View Details
      Keywords: Production; Growth Management; Factories, Labs, and Plants; Strategic Planning; Performance Capacity; Business Strategy; Netherlands; Europe
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      Hayes, Robert H. "Alden Products, Inc.--European Manufacturing." Harvard Business School Case 697-099, March 1997. (Revised December 1999.)
      • September 1994
      • Case

      BayFunds

      By: Alvin J. Silk, Lisa Klein Pearo and Jamie Harper
      In June, 1994, the Senior Vice President of BayBank's Investment Management Group is preparing a strategic plan for her organization's line of mutual funds. Sixteen months earlier, BayBank, Massachusetts's leading retail bank, had entered the mutual fund business by... View Details
      Keywords: Banks and Banking; Marketing Strategy; Brands and Branding; Investment Funds; Product Marketing; Integration; Financial Services Industry
      Citation
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      Silk, Alvin J., Lisa Klein Pearo, and Jamie Harper. "BayFunds." Harvard Business School Case 595-031, September 1994.
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