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(12,264)
- People (21)
- News (2,238)
- Research (8,529)
- Events (38)
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- Faculty Publications (7,083)
Show Results For
- All HBS Web
(12,264)
- People (21)
- News (2,238)
- Research (8,529)
- Events (38)
- Multimedia (27)
- Faculty Publications (7,083)
- 2002
- Chapter
Strategic Uncertainty and the Future of Electronic Consumer Interaction: Developing Scenarios, Adapting Strategies
By: Stephen P. Bradley and Eric K. Clemons
Bradley, Stephen P., and Eric K. Clemons. "Strategic Uncertainty and the Future of Electronic Consumer Interaction: Developing Scenarios, Adapting Strategies." Chap. 4 in Digital Marketing: Global Strategies from the World's Leading Experts, edited by Jerry Wind and Vijay Mahajan, 78–101. New York: John Wiley & Sons, 2002.
- January 1995 (Revised November 1995)
- Case
Candela Laser vs. Cynosure, Inc.
By: Josh Lerner and Benjamin Conway
Summarizes the lawsuit by Candela Laser against its former CEO and founder, who has begun a competing firm. The extent of patent and trade secret protection are crucial issues. View Details
Lerner, Josh, and Benjamin Conway. "Candela Laser vs. Cynosure, Inc." Harvard Business School Case 295-097, January 1995. (Revised November 1995.)
- 1999
- Article
When and How Is the Internet Likely to Decrease Price Competition
By: R. Lal and M. Sarvary
Lal, R., and M. Sarvary. "When and How Is the Internet Likely to Decrease Price Competition." Marketing Science 18, no. 4 (1999): 485–503. (Nominated for John D. C. Little Award Given annually to the best marketing paper published in Marketing Science or Management Science presented by INFORMS Society for Marketing Science.)
- February 2021
- Article
Trust and Disintermediation: Evidence from an Online Freelance Marketplace
By: Grace Gu and Feng Zhu
As an intermediary improves trust between the two sides of its market to facilitate matching and transactions, it faces an increased risk of disintermediation: with sufficient trust, the two sides may circumvent the intermediary to avoid the intermediary’s fees. In... View Details
Keywords: Disintermediation; Intermediaries; Online Marketplace; Platform Strategy; Trust; Marketplace Matching; Digital Platforms
Gu, Grace, and Feng Zhu. "Trust and Disintermediation: Evidence from an Online Freelance Marketplace." Management Science 67, no. 2 (February 2021): 794–807.
- 2017
- Working Paper
Exploring the Relationship between Architecture Coupling and Software Vulnerabilities: A Google Chrome Case
By: Robert Lagerstrom, Carliss Y. Baldwin, Alan MacCormack, Dan Sturtevant and Lee Doolan
Employing software metrics, such as size and complexity, for predicting defects has been given a lot of attention over the years and has proven very useful. However, the few studies looking at software architecture and vulnerabilities are limited in scope and findings.... View Details
Keywords: Software; Architecture; Coupling; Vulnerabilities; Applications and Software; Complexity; Measurement and Metrics
Lagerstrom, Robert, Carliss Y. Baldwin, Alan MacCormack, Dan Sturtevant, and Lee Doolan. "Exploring the Relationship between Architecture Coupling and Software Vulnerabilities: A Google Chrome Case." Harvard Business School Working Paper, No. 17-078, February 2017.
- February 2010
- Supplement
Lending Club case exhibits (CW)
By: Peter Tufano
A new entrant in the nascent online peer lending space, Lending Club must decide whether or not to register with the SEC. Lending Club provided a platform through which individual borrowers could receive loans funded by individuals who chose to invest in them. The... View Details
- September 2001
- Case
Charitableway
By: James E. Austin and Elizabeth Kind
In early 2001, Charitableway, an ePhilanthropy application service provider that enabled the collection of charitable donations online; faced major strategic decisions relating to its alliance with United Way of America to foster workplace giving online. One of the... View Details
Austin, James E., and Elizabeth Kind. "Charitableway." Harvard Business School Case 302-003, September 2001.
- 2001
- Other Unpublished Work
E-Commerce and the Supply Chain: The Rhetoric and the Reality
By: R. Shapiro
- November/December 2003
- Article
Software Development Worldwide: The State of the Practice
By: Michael A. Cusumano, Alan David MacCormack, Chris Kemerer and Bill Crandall
Cusumano, Michael A., Alan David MacCormack, Chris Kemerer, and Bill Crandall. "Software Development Worldwide: The State of the Practice." 20th Anniversary Issue IEEE Software 20, no. 6 (November/December 2003): 28–34.
- 24 Apr 2014
- News
Balancing business goals and social benefits
Ravi Venkatesan (MBA 1992), former chairman of Microsoft India, talks about the social and business benefits of teaching more than 3 million children to use computers. (Published April 2014) View Details
- 01 Oct 1997
- News
Theory & Practice
build trust by allowing employees to know what¹s expected of them. Predictability also enhances the firm¹s stability while leaving room for vitality and creativity, Stevenson asserts. While technological advances, economic dislocations,... View Details
- Web
Jerren Chang Archives | Social Enterprise
Curriculum Social Enterprise Student Club Social Entrepreneurship Summer Fellows Technology for Good Transformative Impact Tri-Sector Impact 1 Results A Day in the Life of a Social Entrepreneur and First-Year HBS Student: Jerren Chang... View Details
- 01 Mar 2013
- News
A Conversation with Dean Nohria
before they begin their jobs or enroll in an MBA program. Another explores how we can re-create a virtual section experience. A third focuses on entrepreneurship, combining the best of what we have learned at the Harvard i-lab and the Rock Center. Although online... View Details
- 2025
- Article
Humor as a Window into Generative AI Bias
By: Roger Samure, Julian De Freitas and Stefano Puntoni
A preregistered audit of 600 images by generative AI across 150 different prompts explores the link between humor and discrimination in consumer-facing AI solutions. When ChatGPT updates images to make them “funnier”, the prevalence of stereotyped groups changes. While... View Details
Samure, Roger, Julian De Freitas, and Stefano Puntoni. "Humor as a Window into Generative AI Bias." Art. 1326. Scientific Reports 15 (2025).
- 2025
- Working Paper
The Impact of Input Inaccuracy on Leveraging AI Tools: Evidence from Algorithmic Labor Scheduling
By: Caleb Kwon, Antonio Moreno and Ananth Raman
Problem Definition: Considerable academic and practitioner attention is placed on the value of ex-post interactions (i.e., overrides) in the human-AI interface. In contrast, relatively little attention has been paid to ex-ante human-AI interactions (e.g., the... View Details
Kwon, Caleb, Antonio Moreno, and Ananth Raman. "The Impact of Input Inaccuracy on Leveraging AI Tools: Evidence from Algorithmic Labor Scheduling." Working Paper, January 2025.
- June 20, 2023
- Article
Cautious Adoption of AI Can Create Positive Company Culture
By: Joseph Pacelli and Jonas Heese
Pacelli, Joseph, and Jonas Heese. "Cautious Adoption of AI Can Create Positive Company Culture." CMR Insights (June 20, 2023).
- 2008
- Chapter
How XBRL Will Dramatically Improve Reporting and Control Processes
By: Robert G. Eccles, Liv Watson and Mike Willis
- winter 1995
- Article
How to Manage an IT Outsourcing Alliance
By: F. W. McFarlan and R. L. Nolan
McFarlan, F. W., and R. L. Nolan. "How to Manage an IT Outsourcing Alliance." MIT Sloan Management Review 36, no. 2 (winter 1995): 9–24.