Publications

February 2012 (Revised August 2013)
Case

What's the Deal with LivingSocial?

By: Michael I. Norton, Luc Wathieu, Betsy Page Sigman and Marco Bertini

Tim O'Shaughnessy, the 29-year-old CEO of LivingSocial, is growing a revolutionary worldwide business of "daily deals"—in which retailers offer a heavily-discounted product or service available for purchase for brief (often 24-hour) windows. The case explores the... View Details

Keywords: Marketing; Innovation and Invention; Advertising; Brands and Branding; Management; Web Services Industry

July 2020
Case

Sesame Workshop (C): Mission Critical Responses to Global and National Crises

By: Rosabeth Moss Kanter and Joyce J. Kim

Beginning in March 2020, Sesame Workshop navigated a global pandemic and racial justice crisis, which caused unemployment, business shutdowns, school closures, and remote work. The CEO and team responded with new partnership using its assets and reinforcing its... View Details

Keywords: Health Pandemics; Social Issues; Crisis Management; Global Range; Mission and Purpose; Education; Media and Broadcasting Industry; Media and Broadcasting Industry

26 Apr 2018
Video

2018 G&WS: Welcome Address with Laura Morgan Roberts, David Thomas, and Robin Ely

28 Mar 2024
Blog Post

Empowering Future Leaders: Meet the HBS Women’s Student Association

What is the WSA? The WSA, or Women’s Student Association, is a student-led organization at Harvard Business School for anyone who identifies as a woman. We’re View Details

TeachingInterests

Managing Human Capital

By: Ethan S. Bernstein

The Managing Human Capital course has been specifically designed to teach practical skills for the future general manager (not just the human resource practitioner) who seeks to manage both other people and her or his own career with optimal... View Details

14 Aug 2018
First Look

First Look at New Research and Ideas, August 14, 2018

Payment: Evidence from the Federal Quickpay Reform By: Barrot, Jean-Noel, and Ramana Nanda Abstract—We study the impact of Quickpay, a federal reform that indefinitely... View Details

Keywords: by Sean Silverthorne

Web

Podcasts - Managing the Future of Work

Podcast Podcast Harvard Business School Professors Bill Kerr and Joe Fuller talk to leaders grappling with the forces reshaping the nature of... View Details

January 2023
Article

Firm-Induced Migration Paths and Strategic Human-Capital Outcomes

By: Prithwiraj (Raj) Choudhury, Tarun Khanna and Victoria Sevcenko

Firm-induced migration typically entails firms relocating workers to fill value-creating positions at destination locations. But such relocated workers are often exposed to external employment opportunities at their destinations, possibly triggering turnover. We... View Details

Keywords: Worker Relocation; Turnover; Firm-induced Migration; Smaller Towns; Employee Mobility; Geographic Mobility; Migration; Clusters; Employees; Geographic Location; Performance; Opportunities; Retention; Human Capital; Talent and Talent Management

October 2023 (Revised April 2024)
Case

Veeva Systems: The Next Frontier

By: Satish Tadikonda and William Marks

Born out of a desire to bring technological advances in enterprise software into the healthcare vertical, Peter Gassner and Matt Wallach founded Veeva to bring life sciences companies into the digital age for data management in both the commercial and R&D sectors. Over... View Details

Keywords: Business Model; Governance Compliance; Applications and Software; Growth Management; Expansion; Technology Industry

July 2012
Supplement

Show Me the Money (B)

By: Clayton Rose

A business unit leader faces a major decision when an employee critical to a high-profile transaction asks for a unique compensation arrangement that has implications for the culture of the business. View Details

Keywords: Culture; Compensation; Risk Management; Leadership; Decision Making; Organizational Culture; Compensation and Benefits

May 2018
Article

The Changing Craft of Selling

By: Frank V. Cespedes and Tiffani Bova

This article draws on two surveys: one with more than 3,100 sales professionals about trends affecting the role(s) of sales in their companies, and the other with over 7,000 consumer and business buyers about their expectations when dealing with sales people. The... View Details

Keywords: Sales; Change; Trends; Performance Effectiveness

January–February 2013
Article

When the Crowd Fights Corruption

By: Paul M. Healy and Karthik Ramanna

Corruption is the greatest impediment to conducting business in Russia, according to leaders recently surveyed by the World Economic Forum. Indeed, it's a problem in many emerging markets, and businesses have a role to play in combating it, according to Healy and... View Details

Keywords: Corruption; Emerging Economies; Crime and Corruption; Entrepreneurship; Ethics; Globalization; Russia; Georgia (nation, Asia); India

Find at Harvard

December 2007 (Revised February 2009)
Case

Don Jenkins: Resigning from the Firm

By: Boris Groysberg, Geoff Eckman Marietta and Steven Manchel

Don Jenkins, a star event planner at a large firm, resigns to take a position at a boutique firm. However, Don may have made some mistakes when departing that could be trouble later on down the road. The case can be used to teach the business and legal aspects of... View Details

Keywords: Talent and Talent Management; Resignation and Termination; Retention; Law; Service Industry

Find at Harvard

20 May 2013
Research & Ideas

The Long-Term Fix to US Competitiveness

At an event at Harvard Business School that was three parts analysis and one part rally, participants tried to chart a new path forward for the sluggish US economy—a move that... View Details

Keywords: by Stephanie Schorow & Harvard Gazette

March 2006
Case

The Whitesides Lab

By: H. Kent Bowen and Francesca Gino

A significant part of the long-term economic growth in developed economies depends on the translation of scientific research into new products and processes. Focuses on the front end of this value creation stream. The laboratory of George Whitesides has a 30-year... View Details

Keywords: Research; Performance Productivity; Economic Growth; Infrastructure; Creativity; Groups and Teams; Value Creation; Factories, Labs, and Plants; Leadership; Resource Allocation

03 Oct 2017
First Look

First Look at Research and Ideas, October 3, 2017

gender and commercial activity within founders’ local communities. The presence of female business owners in the same community mitigates View Details

Keywords: by Sean Silverthorne

February 2022
Supplement

SpartanNash Company: The Amazon Warrants (A)

By: Benjamin C. Esty, E. Scott Mayfield and Daniel Fisher

As of 12/31/21, Amazon held $22 billion of equity and warrants in related companies. In fact, it often requests a free grant of warrants when it enters into a new commercial agreement with a supplier. Over the past 20 years, Amazon has gotten warrants almost 20... View Details

Keywords: Valuation; Value Creation; Consumer Behavior; Negotiation; Distribution; Ownership; Partners and Partnerships; Business Strategy; Equity; Food and Beverage Industry; Food and Beverage Industry; United States