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  • All HBS Web  (22,483)
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  • August 1996 (Revised January 1999)
  • Background Note

Achieving and Sustaining Superior Profits

A basic premise of strategy is that superior profits occur when a corporation secures favorable positions in attractive industries, and pursues economies of scope across business units. This note draws on research that documents the importance of industry, positioning,... View Details
Keywords: Competition; Profit
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McGahan, Anita M. "Achieving and Sustaining Superior Profits." Harvard Business School Background Note 797-039, August 1996. (Revised January 1999.)
  • 2010
  • Article

Hospital Performance, the Local Economy, and the Local Workforce: Findings from a U.S. National Longitudinal Study

Background: Pay-for-performance is an increasingly popular approach to improving health care quality, and the US government will soon implement pay-for-performance in hospitals nationwide. Yet hospital capacity to perform (and improve performance) likely depends on... View Details
Keywords: Health Care and Treatment; Performance; Health Industry; United States
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Blustein, Jan, William Borden, and Melissa Valentine. "Hospital Performance, the Local Economy, and the Local Workforce: Findings from a U.S. National Longitudinal Study." PLoS Medicine 7, no. 6 (2010).
  • January 2002
  • Case

Teledesic

By: Thomas R. Eisenmann, Daniel J. Green and Douglas R Rogers
Management of a satellite-delivered broadband data communications company sets strategy in an uncertain environment, using Michael Porter's scenario planning tools to assess likely outcomes and determine which actions to take. This case draws a distinction between... View Details
Keywords: Business Model; Business or Company Management; Infrastructure; Strategic Planning; Risk and Uncertainty; Strategy; Internet; Information Technology Industry
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Eisenmann, Thomas R., Daniel J. Green, and Douglas R Rogers. "Teledesic." Harvard Business School Case 802-154, January 2002.
  • December 2019
  • Article

Communicating with Warmth in Distributive Negotiations Is Surprisingly Counterproductive

By: M. Jeong, J. Minson, M. Yeomans and F. Gino
When entering into a negotiation, individuals have the choice to enact a variety of communication styles. We test the differential impact of being “warm and friendly” versus “tough and firm” in a distributive negotiation, when first offers are held constant and... View Details
Keywords: Negotiation Style; Communication Strategy; Perception; Performance Effectiveness; Outcome or Result
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Jeong, M., J. Minson, M. Yeomans, and F. Gino. "Communicating with Warmth in Distributive Negotiations Is Surprisingly Counterproductive." Management Science 65, no. 12 (December 2019): 5813–5837.
  • Research Summary

Overview

By: Rembrand M. Koning
Rembrand Koning is the Mary V. and Mark A. Stevens Associate Professor of Business Administration in the Strategy Unit at Harvard Business School. His research examines matching and selection frictions in firm growth and strategy, with an aim to help entrepreneurs and... View Details
  • 01 Jul 2020
  • Working Paper Summaries

Social Interactions in Pandemics: Fear, Altruism, and Reciprocity

Keywords: by Laura Alfaro, Ester Faia, Nora Lamersdorf, and Farzad Saidi; Health

    John C. Mulliken

    Strategy consultant, former CTO & CPO, public & private company board member, retail & climatetech entrepreneur, early stage investor.  Father of two, husband, sailor, hiker, and aspirational road biker.

    John is a senior lecturer in the... View Details
    • 25 Apr 2022
    • Video

    Professor Cynthia Montgomery: Pivots

    • 13 Aug 2015
    • News

    Google’s Alphabet Move Is Reorganizing 101

    • 06 Oct 2016
    • HBS Seminar

    Edward Fertik, Yale University

    • August 1986 (Revised June 1987)
    • Case

    Lotus Development Corporation: Entering International Markets

    By: David B. Yoffie and John J. Coleman
    Lotus 1-2-3 exploded on the American market in the spring of 1983. Nine months later Jim Manzi, vice president of marketing, hired Chuck Digate to develop an international strategy for Lotus. Case explores Lotus' rapid rise to the top of the software market in the... View Details
    Keywords: Market Entry and Exit; Applications and Software; Global Strategy; Management Teams; Information Technology Industry; United States
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    Yoffie, David B., and John J. Coleman. "Lotus Development Corporation: Entering International Markets." Harvard Business School Case 387-034, August 1986. (Revised June 1987.)
    • February 2009 (Revised February 2012)
    • Case

    Exeter Group, Inc. (A)

    By: Robert G. Eccles, Das Narayandas and Kerry Herman
    Jonathan Kutchins and Mark Cullen, managing partners of IT consulting firm Exeter Group, Inc., are considering four potential client engagements. Three of them involve prominent universities, an area of market strength for the firm, and one involves a top-tier strategy... View Details
    Keywords: Decision Choices and Conditions; Resource Allocation; Market Entry and Exit; Service Operations; Performance Capacity; Business Strategy; Information Technology; Consulting Industry
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    Eccles, Robert G., Das Narayandas, and Kerry Herman. "Exeter Group, Inc. (A)." Harvard Business School Case 409-001, February 2009. (Revised February 2012.)
    • March 1999 (Revised January 2000)
    • Case

    Hundred-Year War, A: Coke vs. Pepsi, 1890s-1990s

    By: Chiaki Moriguchi and David Lane
    Through their competitive battle, Coca-Cola and PepsiCo have created a stable and highly profitable duopoly in the U.S. soft drink industry. As the domestic industry matured and the cola wars moved to international markets, Coke and Pepsi tried to redesign their... View Details
    Keywords: Competitive Strategy; Industry Structures; Food and Beverage Industry
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    Moriguchi, Chiaki, and David Lane. "Hundred-Year War, A: Coke vs. Pepsi, 1890s-1990s." Harvard Business School Case 799-117, March 1999. (Revised January 2000.)
    • 01 Oct 2012
    • News

    Harvard Business School to Convene More Than 400 Leaders in Chicago to Discuss Paths Forward for Improving U.S. Competitiveness

    • 19 Oct 2021
    • News

    “No-Code” Miracle for Startups

    • 19 May 2016
    • News

    Helping baby boomers find a meaningful second act

    • August 1994
    • Case

    Grupo IUSACELL (A)

    Describes the challenges facing a cellular telephone company in Mexico as it positions itself in the explosive cellular market and prepares to become a full-service telecommunications provider. Faced with declining market share, revenues per subscriber, and operating... View Details
    Keywords: Business or Company Management; Customer Relationship Management; Telecommunications Industry; Mexico
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    Loveman, Gary W., and Linda Carrigan. "Grupo IUSACELL (A)." Harvard Business School Case 395-028, August 1994.
    • 27 Nov 2013
    • News

    Six Doctoral Students Win Annual Research Awards

    • March 2021
    • Supplement

    Applied: Using Behavioral Science to Debias Hiring (B)

    By: Ashley Whillans and Jeff Polzer
    At the end of 2018, Applied faced questions of stakeholder management and scale. Glazebrook wanted clients to get rid of CVs altogether. To do this, they would have to help hiring managers and recruiters easily build task-based assessments of the skills that their... View Details
    Keywords: Hiring; Bias; Behavioral Science; Selection and Staffing; Prejudice and Bias; Information Technology; Competency and Skills
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    Whillans, Ashley, and Jeff Polzer. "Applied: Using Behavioral Science to Debias Hiring (B)." Harvard Business School Supplement 921-047, March 2021.
    • June 2002
    • Case

    "One Country, Two Systems"? Italy and the Mezzogiorno (B)

    By: Bruce R. Scott and Jamie Matthews
    In 1992, a corruption investigation and two assassinations created a crisis that prompted the Italian government to dispatch 7,000 troops to Sicily to "retake the island" from the Mafia. This case examines the crisis and the efforts of both the Italian state and the... View Details
    Keywords: History; National Security; Crime and Corruption; Economic Slowdown and Stagnation; Italy
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    Scott, Bruce R., and Jamie Matthews. "One Country, Two Systems"? Italy and the Mezzogiorno (B). Harvard Business School Case 702-097, June 2002.
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