Publications

June 2020
Article

Frenemies in Platform Markets: Heterogeneous Profit Foci as Drivers of Compatibility Decisions

By: Ron Adner, Jianqing Chen and Feng Zhu

We study compatibility decisions of two competing platform owners that generate profits through both hardware sales and royalties from content sales. We consider a game-theoretic model in which two platforms offer different standalone utilities to users. We find that... View Details

Keywords: Compatibility; Platform Competition; Profit Foci; Digital Platforms; Competition; Profit; Decision Making

Article

Value-based Healthcare: Implications for Thyroid Cancer

By: A.K. Ying, T.W. Feeley and M. E. Porter

Today's delivery of care to thyroid cancer patients is complex, and costly, with uneven outcomes that can be improved. The incidence of thyroid cancer is rising and requires coordinated, multidisciplinary care with high volume centers that is not always available in... View Details

Keywords: Bundled Reimbursement; Healthcare Reform; Integrated Practice Units; Outcomes; Patient-reported Outcomes; Thyroid Cancer; Health Care and Treatment; Cost; Information Technology; Value

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2018
Working Paper

Need for Speed: The Impact of Website Performance on Online Retail

By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno

The share of e-commerce sales is rapidly increasing and so are the associated losses generated by website outages and slow websites. We leverage novel retail and website performance data to investigate the impact of website performance on online sales. This question is... View Details

Keywords: Online Retail; Quasi-experiments; Abandonment; Synthetic Control; Internet and the Web; Performance; Service Operations

SSRN

2013
Article

The Impact of Electronic Health Record Use on Physician Productivity

By: Julia Adler-Milstein and Robert S. Huckman

To examine the impact of the degree of electronic health record (EHR) use and delegation of EHR tasks on clinician productivity in ambulatory settings.
Study Design: We examined EHR use in primary care practices that implemented a web-based EHR from athenahealth... View Details

Keywords: Electronic Health Records; Health Care; Productivity; Healthcare IT; Information Technology; Performance Productivity; Health Care and Treatment; Health Industry

October 2003 (Revised November 2003)
Case

Foremostco, Inc. (A)

Describes the rocky transition from an outdated, nonintegrated information system to a new customized system built by programmers in a small, IT-dependent foliage company that distributes plant material. The old system has increasingly become a "burning platform," but... View Details

Keywords: Transition; Plant-Based Agribusiness; Information Technology; Crisis Management; Agriculture and Agribusiness Industry

Educators

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April 2000
Background Note

e-Consulting

By: Ashish Nanda, Thomas J. DeLong, Thomas E. Agan and Scot H. Landry

Provides an overview of the history and development of the e-consulting industry, as well as the issues facing it. View Details

Keywords: History; Internet and the Web; Growth and Development; Consulting Industry

Educators

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Article

Some Uses of Happiness Data in Economics

By: Rafael Di Tella and Robert MacCulloch

Keywords: Happiness; Analytics and Data Science; Economics

November 2006
Article

Self-Restraint as an Online Entry-Deterrence Strategy

By: Liu Yunchuan, Sunil Gupta and John Zhang

Keywords: Internet and the Web; Strategy; Behavior

November 1980
Case

New England Farmers Cooperative, Inc. (A)

By: James I. Cash Jr.

Keywords: Cooperative Ownership; Information Technology; Performance Capacity

20 Nov 2014
News

Finalists Announced in Harvard Business School-Harvard Medical School Health Acceleration Challenge

02 Feb 2017
News

A Vision for the Earth

Terry Virts (GMP 11, 2011) is a retired colonel with the US Air Force and former NASA astronaut. He has piloted the Space Shuttle and logged more than 200 days aboard the International Space Station, where he conducted a wide range of scientific experiments and helped... View Details

01 Sep 2015
News

Harvard’s Next Frontier

John A. Paulson (MBA 1980), founder and president of the investment management firm Paulson & Co., has made the largest gift in the University’s history—a $400 million endowment to support the School of Engineering and Applied Sciences (SEAS), which will be renamed the... View Details

Keywords: Drew Faust

28 Apr 2015
News

Sir Peter Ogden: Making A Difference

01 Jun 2004
News

Who, Me?

Is this a great country or what? Once upon a time, a journey of self-discovery usually involved biting insects, bouts of diarrhea, familial approbation, and staggering opportunity costs while one searched out a shaman or mystic to help find one’s true inner being. But... View Details

Keywords: Tickle.com; social media; tickle; News, Library, Internet, and Other Services; Information

28 Feb 2025
News

Alumni Startup Enters the Shark Tank

This Friday night, Remento enters the Shark Tank. The startup, cofounded by CEO Charlie Greene (MBA 2021) in 2021, will be featured on this week’s episode of the long-running business show, pitching its “no-write life story book” vision to Sharks at 8/7c on ABC. We... View Details

05 Jan 2022
News

Untapped Potential

technologies and providing services that are designed to improve water management worldwide. Already, the fund has invested more than $9 million in 12 companies that address such pressing problems as flood tracking, water waste and reuse,... View Details

01 Oct 1997
News

Short Takes

herbicides, reducing risk.) In general, Reinhardt asserts, it is market leaders who, by virtue of their power to shape the nature of competition in their industries, can force other firms to follow. Flexing similar muscle are firms with View Details

2016
Article

Peer-to-Peer Markets

By: Liran Einav, Chiara Farronato and Jonathan Levin

Peer-to-peer markets such as eBay, Uber, and Airbnb allow small suppliers to compete with traditional providers of goods or services. We view the primary function of these markets as making it easy for buyers to find sellers and engage in convenient, trustworthy... View Details

Keywords: Peer-to-peer; Online Platforms; Matching; Innovation; Digital Platforms; Marketplace Matching; Market Design; Internet and the Web; Technology Adoption; Network Effects; Market Entry and Exit