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  • All HBS Web  (13,834)
    • People  (27)
    • News  (2,503)
    • Research  (8,779)
    • Events  (146)
    • Multimedia  (141)
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  • January 2020
  • Case

A Tough Call: SEAL Team Leader in Kandahar (A)

By: George A. Riedel
The case, which is a disguised version of real events, is set in Kandahar, Afghanistan (2013) during the long running Afghan war. Lt. Paul Rickson, a Navy SEAL Platoon Commander, is leading a team of 30 U.S. and Afghan soldiers on a mission to clear hostile forces in... View Details
Keywords: War; Leadership; Risk and Uncertainty; Safety; Decision Choices and Conditions; Afghanistan
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Riedel, George A. "A Tough Call: SEAL Team Leader in Kandahar (A)." Harvard Business School Case 320-001, January 2020.
  • 19 Jun 2014
  • Working Paper Summaries

Wisdom or Madness? Comparing Crowds with Expert Evaluation in Funding the Arts

Keywords: by Ethan R. Mollick & Ramana Nanda

    Learning to Successfully Hire in Online Labor Markets

    Hiring in online labor markets involves considerable uncertainty: which hiring choices are more likely to yield successful outcomes and how do employers adjust their hiring behaviors to make such choices? We argue that employers will initially explore the value... View Details
    • Web

    Diversity and Inclusion - Christensen Center for Teaching & Learning

    socio-economic status, political and religious affiliation, physical or mental disability, veteran status). This section addresses some potential "blind spots" around student identities and offers advice on discussing sensitive topics that allow students to engage with... View Details
    • 02 Oct 2014
    • Working Paper Summaries

    Bitcoin

    Keywords: by Rainer Böhme, Nicolas Christin, Benjamin Edelman & Tyler Moore; Banking
    • 01 Jun 2007
    • What Do You Think?

    How Should Pay Be Linked to Performance?

    practice in need of further examination. Taken to an extreme, it leads to a conclusion such as that of Renat Nadyukov: "Sometimes we forget why we pay people." Sivaram Parameswaran concurs, saying,... View Details
    Keywords: by Jim Heskett
    • December 2005 (Revised January 2007)
    • Case

    Ben & Jerry's: Preserving Mission & Brand within Unilever

    By: James E. Austin and James Quinn
    In the months after Ben & Jerry's was acquired by Unilever, Ben & Jerry's head social mission faces challenges and opportunities unique in the company's history, including: how to manage employee morale; whether to include synthetic ingredients to meet consumer... View Details
    Keywords: Brands and Branding; Problems and Challenges; Mergers and Acquisitions; Mission and Purpose; Social Enterprise; Management Teams; Governing and Advisory Boards; Value Creation; Corporate Governance; Employee Relationship Management; Food and Beverage Industry; Agriculture and Agribusiness Industry; Retail Industry; United States
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    Austin, James E., and James Quinn. "Ben & Jerry's: Preserving Mission & Brand within Unilever." Harvard Business School Case 306-037, December 2005. (Revised January 2007.)
    • 13 Apr 2021
    • Book

    How Inclusive Managers Create Glass-Shattering Organizations

    Unless men embrace their role in eliminating gender bias and barriers, organizations and institutions will never leverage the value that women bring to the workplace. “Most positions of power are still held... View Details
    Keywords: by Kristen Senz

      What You Don't Know About Making Decisions

      Most executives think of decision making as a singular event that occurs at a particular point in time. In reality, though, decision making is a process fraught with power plays, politics, personal nuances, and institutional history. Leaders who recognize this make... View Details

      • Article

      Tread Lightly Through These Accounting Minefields

      By: H. David Sherman and S. David Young
      In the current economic climate, there is tremendous pressure—and personal incentive for managers—to report sales growth and meet investors' revenue expectations. As a result, more companies have been issuing misleading financial reports, according to the SEC,... View Details
      Keywords: Derivatives; Benchmarking Performance; Accounting; Revenue Recognition; Assets
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      Sherman, H. David, and S. David Young. "Tread Lightly Through These Accounting Minefields." Harvard Business Review 79, no. 7 (July–August 2001): 129–135.
      • March–April 2021
      • Article

      Network-biased Technical Change: How Information Management Tools Overcome Some Biases but Exacerbate Others.

      By: Gerald C. Kane and Lynn Wu
      Organizations have long sought to improve employee performance by managing knowledge more effectively. In this paper, we test whether the adoption of digital tools for expertise search and access within an organization, often referred to as a support to an... View Details
      Keywords: Digital Tools; Social Media; Social Networks; Transactive Memory Systems; Augmented Intelligence; Artificial Intelligence; Social and Collaborative Networks; Gender; Equality and Inequality; Technology Adoption; Knowledge Management; Performance Improvement; Power and Influence; Organizational Change and Adaptation
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      Kane, Gerald C., and Lynn Wu. "Network-biased Technical Change: How Information Management Tools Overcome Some Biases but Exacerbate Others." Organization Science 32, no. 2 (March–April 2021): 273–292.
      • 10 Oct 2011
      • Research & Ideas

      Retailing Revolution: Category Killers on the Brink

      solutions to this issue include membership-only stores or allowing for price matching so that the consumer is unlikely to leave the showroom without making a purchase. Retailers must find ways to get consumers or manufacturers to pay for the View Details
      Keywords: by Rajiv Lal & Jose B. Alvarez; Retail
      • 01 Dec 2022
      • News

      Future Vision

      will be crucial. In the arena of digital, data, and design, it’s clear that digital technologies and data science, including artificial intelligence and machine learning, are disrupting operations, business... View Details
      Keywords: Brian Kenny; Educational Support Services; Educational Services
      • 20 Dec 2013
      • Working Paper Summaries

      Zooming In: A Practical Manual for Identifying Geographic Clusters

      Keywords: by Juan Alcácer & Minyuan Zhao
      • 11 Sep 2009
      • Working Paper Summaries

      Banking Deregulations, Financing Constraints and Firm Entry Size

      Keywords: by William R. Kerr & Ramana Nanda; Banking
      • June 2007 (Revised March 2011)
      • Case

      The CW: Launching a Television Network

      By: Anita Elberse and S. Mark Young
      In May 2006, Dawn Ostroff, president of entertainment of the newly formed CW Television Network, was faced with the task of choosing the final set of programs for the 2006 fall schedule, which she would present to advertisers at the annual "upfront" market in New York... View Details
      Keywords: Advertising; Customer Relationship Management; Decision Choices and Conditions; Television Entertainment; Brands and Branding; Product Launch; Strategic Planning; Networks; Media and Broadcasting Industry
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      Elberse, Anita, and S. Mark Young. "The CW: Launching a Television Network." Harvard Business School Case 507-050, June 2007. (Revised March 2011.)
      • Web

      Design Thinking Course | HBS Online

      A New Healthcare Model at Royal Philips Show Hide Details Concepts Overcoming Developer and User Bias Strategies for Communicating Value Managing an Innovation Culture Featured Exercises Stakeholder Analysis: Compare the resistance and... View Details
      • 13 Oct 2009
      • Research & Ideas

      7 Lessons for Navigating the Storm

      values extend throughout the entire organization? These are the questions that need answering, and it's up to the emerging generation of leaders to answer them. Q: It is a paradox that leaders must inspire... View Details
      Keywords: by Martha Lagace
      • January 2009 (Revised June 2010)
      • Case

      Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture

      By: Ranjay Gulati
      Customer centricity has been an important part of the culture at Cisco Systems since its inception. While part of this is attributable to values put in place by the founders and retained by subsequent management, it is also closely interwoven with its organizational... View Details
      Keywords: Customer Satisfaction; Organizational Design; Organizational Structure; Organizational Change and Adaptation; Change Management; Organizational Culture; Research and Development; Job Cuts and Outsourcing; Employees; Brands and Branding; Customer Relationship Management; Business Units
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      Gulati, Ranjay. "Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture." Harvard Business School Case 409-061, January 2009. (Revised June 2010.)
      • 24 Apr 2019
      • Research & Ideas

      The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention

      future.” Cavallo is actually the source for his own data. A decade ago, while a PhD student at Harvard’s Economics Department, Cavallo began collecting pricing data to prove his home country of Argentina was... View Details
      Keywords: by Roberta Holland; Retail
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