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  • All HBS Web  (12,982)
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  • All HBS Web  (12,982)
    • People  (32)
    • News  (2,321)
    • Research  (8,688)
    • Events  (98)
    • Multimedia  (124)
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  • 01 Mar 2004
  • What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

to let customers acquire points or miles or any loot unconnected to the product they are using . . . It's about customers and suppliers caring for each other's success." As Alan de Winter put it, "A consistently well-delivered... View Details
Keywords: by James Heskett
  • 01 Dec 2016
  • News

Carving a Niche

for a long time, the major ski manufacturers just kept doing what worked last year.” Meanwhile, snowboarding companies were pushing the limits of production technology and design. The Faction Collective, where Hoye is cofounder and CEO,... View Details
Keywords: Julia Hanna
  • 24 Oct 2013
  • News

Searching for a Better Society

experience I have had," he says. At 44, Dumon has had more experience than most. A self-described "Internet product guy," he has known both success and failure, and he believes that failure can be a good teacher. "Once, when we tried an... View Details
Keywords: Robert S. Benchley; Management, Scientific, and Technical Consulting Services; Professional Services
  • 15 Dec 2024
  • News

Kelp Is on the Way

Petrochemicals are all around us—from ubiquitous plastic packaging to the inconspicuous lining of your takeaway coffee cup, and in everyday products like soaps, deodorants, and toothpaste. But that will change, according to Matthew Perkins (MBA 2009). When industries... View Details
Keywords: Jen McFarland Flint; Illustration by Melinda Beck; Water, Sewage and Supply Systems; Utilities
  • 01 Feb 2002
  • News

Replicating Toyota's Success

years of on-site research at Toyota and its affiliates, in 1999 Spear and HBS professor H. Kent Bowen published a Harvard Business Review article titled "Decoding the DNA of the Toyota Production System." Understanding Toyota's View Details
Keywords: Machinery Manufacturing; Manufacturing; Motor Vehicle and Parts Dealers; Retail Trade
  • 01 Jun 2002
  • News

Ads Improve Consumer Decisions

advertising: the persuasive (building interest and awareness) and the informative (educating the consumer about product attributes). Separating these effects allowed Anand and Shachar to identify another, less-heartening reality for... View Details
Keywords: Laura Singleton (MBA 1988)
  • August 1997 (Revised June 2023)
  • Case

Fabritek, 1992

By: Janice H. Hammond
Describes a large-volume automotive parts contract in a high-quality machine work company. Quality and delivery problems arise when one of the four men on the job is replaced with a high producer who cannot earn a substantial bonus because of machine interference. View Details
Keywords: Machinery and Machining; Compensation and Benefits; Selection and Staffing; Production; Quality; Manufacturing Industry
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Hammond, Janice H. "Fabritek, 1992." Harvard Business School Case 698-014, August 1997. (Revised June 2023.)
  • September 1993
  • Supplement

Manufacturing at ALZA: The Right Prescription? (B)

By: Dorothy A. Leonard
ALZA, a drug delivery company, must decide what and for whom to manufacture. In the past, it has licensed to pharmaceutical companies its patented system for the slow release of drugs into the human system. Therefore the company has little experience in choice of drug... View Details
Keywords: Experience and Expertise; Decision Choices and Conditions; Patents; Production; Pharmaceutical Industry; Medical Devices and Supplies Industry
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Leonard, Dorothy A. "Manufacturing at ALZA: The Right Prescription? (B)." Harvard Business School Supplement 694-020, September 1993.
  • March 1992 (Revised March 1998)
  • Case

Adam Opel AG (B)

By: Hugo Uyterhoeven
Should General Motors make a strategic manufacturing investment in East Germany after becoming number one in this market through an aggressive marketing strategy? The proposal, dependent on government assistance and based on a number of uncertain economic assumptions,... View Details
Keywords: Transformation; Investment; Government and Politics; Leadership; Marketing Strategy; Production; Organizational Structure; Strategy; Germany
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Uyterhoeven, Hugo. "Adam Opel AG (B)." Harvard Business School Case 392-101, March 1992. (Revised March 1998.)
  • 01 Sep 2007
  • News

Busy…Very Busy

Courtesy Thriving Office Bill Freund (MBA ’96) was working out of his home when he realized his telephone calls might pack more punch if they sounded like they were coming from a busy office. So he put together a CD that includes ringing phones, the barely audible... View Details
Keywords: Arts, Entertainment
  • November 2002 (Revised November 2005)
  • Case

MontGras: Export Strategy for a Chilean Winery

By: David J. Arnold, Howard H. Stevenson and Alexandra de Royere
MontGras, a medium-sized Chilean winery, has to formulate an export strategy. It has to decide whether to emphasize the U.S. or U.K. markets, which also offer different positioning and pricing proposals. It has twice failed to penetrate the U.S. market because... View Details
Keywords: Decision Choices and Conditions; Cost Management; Global Strategy; Growth and Development Strategy; Marketing Strategy; Product Positioning; Business and Stakeholder Relations; Business Strategy; Valuation
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Arnold, David J., Howard H. Stevenson, and Alexandra de Royere. "MontGras: Export Strategy for a Chilean Winery." Harvard Business School Case 503-044, November 2002. (Revised November 2005.)
  • Web

Trimming his whiskers - The Human Factor – Baker Library | Bloomberg Center, Historical Collections

HBS Home HBS Index Contact Us Harvard Business School Baker Library Historical Collections The Human Factor Introducing the Industrial Life Photograph Collection at the Baker Library Introduction The Exhibition The Request The Response The Collection The Medium The... View Details
  • Web

Pouring ingots of rimming steel - The Human Factor – Baker Library | Bloomberg Center, Historical Collections

The Message The Product The Production The Worker The Audience Bibliography previous 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 next Pouring ingots of rimming steel ca. 1932 Canegie-Illinois Steel... View Details
  • Web

Removing pulp and beans from cacao pods - The Human Factor – Baker Library | Bloomberg Center, Historical Collections

The Message The Product The Production The Worker The Audience Bibliography previous 1 2 3 4 5 6 7 8 next Removing pulp and beans from cacao pods ca. 1934 Hershey Chocolate Corporation Photographer unknown... View Details
  • Web

Flying shear - The Human Factor – Baker Library | Bloomberg Center, Historical Collections

The Message The Product The Production The Worker The Audience Bibliography previous 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 next Flying shear ca. 1932 Carnegie-Illinois Steel Corporation Russell Aikins... View Details
  • September 2016
  • Article

History-based versus Uniform Pricing in Growing and Declining Markets

By: Oz Shy, Rune Stenbacka and David Hao Zhang
We analyze the Markov Perfect Equilibria of an infinite-horizon overlapping generations model with consumer lock-in to compare the performance of history-based and uniform pricing in growing and declining markets. Under history-based pricing, firms charge higher prices... View Details
Keywords: History-based Pricing; Introductory Discount; Uniform Pricing; Consumer Lock-in; High Switching Costs; Demand and Consumers; Competition; Price; Market Entry and Exit; Product Marketing
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Shy, Oz, Rune Stenbacka, and David Hao Zhang. "History-based versus Uniform Pricing in Growing and Declining Markets." International Journal of Industrial Organization 48 (September 2016): 88–117.
  • January 2009
  • Article

Turbulent Firms, Turbulent Wages?

By: Diego A. Comin, Erica L. Groshen and Bess Rabin
Has greater turbulence among firms fueled rising wage instability in the U.S.? Gottschalk and Moffitt [1994] find that rising earnings instability was responsible for one third to one half of the rise in wage inequality during the 1980s. These growing transitory... View Details
Keywords: Wages; Production; Business Earnings; Fluctuation; Performance; Volatility; Relationships; Sales; Business Ventures; United States
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Comin, Diego A., Erica L. Groshen, and Bess Rabin. "Turbulent Firms, Turbulent Wages?" Journal of Monetary Economics 56, no. 1 (January 2009).
  • July 1991 (Revised June 1992)
  • Case

Retail Promotional Pricing: When Is a Sale Really a Sale? (A)

Addresses the controversy that surrounds highly promotional retail pricing referred to as "high-low pricing" by the trade. High-low pricing involves setting prices at an initially high level for a brief period of time, then discounting off the so-called "regular" or... View Details
Keywords: Courts and Trials; Price; Ethics; Consumer Behavior; Product Marketing; Retail Industry; Colorado
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Ortmeyer, Gwendolyn K. "Retail Promotional Pricing: When Is a Sale Really a Sale? (A)." Harvard Business School Case 591-111, July 1991. (Revised June 1992.)
  • 24 Apr 2014
  • News

Fighting the diabetes epidemic using mobile phones

scientists, and clinicians work together,” says Jena, whose product is now being piloted at three major hospital centers across India. He expects US FDA approval for their product by November 2014.... View Details
  • 06 May 2014
  • First Look

First Look: May 6

Strategic Management Product Market Strategy By: Menon, Anoop, and Dennis Yao Abstract—Product market strategy is the collection of choices, actions, and activities of a firm that determines how it positions itself in its View Details
Keywords: Sean Silverthorne
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