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  • All HBS Web  (2,085)
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  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

used. Separation seemed to help companies untangle the contradictory imperatives of threat and opportunity. Released from obligations to the parent organizations, freestanding ventures were more likely to view the new business as an independent opportunity and frame... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 02 Jul 2013
  • First Look

First Look: July 2

has to decide where to locate the company's new manufacturing line for high horsepower engines. He has three choices to decide from: Seymour, Indiana; Daventry, England; and Pune, India. The Community Education Coalition (CEC) in Columbus has had View Details
Keywords: Anna Secino
  • 19 Sep 2006
  • First Look

First Look: September 19, 2006

conservatism. Competitive Advantage and the Value Network Configuration: Making Decisions at a Swedish Life Insurance Company Authors:Øystein D. Fjeldstad and Christian H.M. Ketels Periodical:Long Range Planning Journal 39, no. 2 (April... View Details
Keywords: Sean Silverthorne
  • 05 Mar 2014
  • What Do You Think?

When Will the Next Dot.com Bubble Burst?

leadership, alumni from Procter & Gamble's online operation, carefully laid out plans in which they estimated they would need a next round financing of $30 million. The representative from Flatiron indicated his partners would like to... View Details
Keywords: by James Heskett; Publishing; Retail
  • 02 May 2011
  • Research & Ideas

Casino Payoff: Hands-Off Management Works Best

quarterly and generally with less scrutiny from higher-ups. The researchers wanted to test their hypothesis that casino hosts in loosely monitored, more hands-off management structures were more successful in their jobs because they felt... View Details
Keywords: by Dennis Fisher; Entertainment & Recreation
  • 30 Apr 2001
  • Research & Ideas

Big Companies, Big Opportunities—Big Questions

thinking that all our plans can look the same everywhere, that all our brands can feel the same everywhere, and we have made huge mistakes in that regard," he said. Changes Brewing AmBev, one of the world's largest beer producers,... View Details
Keywords: by Julie Jette
  • 01 Nov 1999
  • Research & Ideas

Companies, Cultures and the Transformation to the Transnational

U.S.-based companies' enormous international success was due to "something quite new and considerably more serious [than financial or technological strength]—the extension to Europe of an organization that is still a mystery to us.... View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • 05 May 2009
  • First Look

First Look: May 5, 2009

membership. Some of these businesses have tried an advertising-based model with very limited success. However, these businesses have not fully explored the power of their members to influence each other's behavior. This potential viral or social effect can have... View Details
Keywords: Martha Lagace
  • 15 Dec 2015
  • First Look

December 15, 2015

California, and the Rothman Institute (RI), a private-practice physician group in metropolitan Philadelphia, illustrate three keys for successful bundling: excellent data on outcomes and costs, proactive management of the patient, and... View Details
Keywords: Carmen Nobel
  • 18 Dec 2012
  • First Look

First Look: December 18

for anyone hoping to master the new-world skills required of successful business leaders today. As the narrative unfolds, Jim grapples with an array of business crises, some he inherited and some of his own making. As events push this new... View Details
Keywords: Carmen Nobel
  • 17 Jan 2012
  • First Look

First Look: January 17

full-service international passenger model with a premium air-cargo business model while separately operating a no-frills passenger model for domestic flights. LAN's multi-model success comes from recognizing the complementarity of its... View Details
Keywords: Sean Silverthorne
  • 01 Oct 2020
  • What Do You Think?

Are CEOs the Wrong Leaders for Stakeholder Capitalism?

within a set of constraints, both direct and indirect (For example) (A) recent Labor Department proposed rule just reiterated that the duty of (ERISA retirement) plan fiduciaries is to maximize investment returns.” Rather than hold CEOs... View Details
Keywords: by James Heskett
  • 17 Jun 2019
  • Research & Ideas

What Hospitals Must Learn to Compete

prevent you from actually being good at anything. Dafny: Right, success in either strategy or implementation requires making trade-offs. In the absence of those trade-offs, you have a lot of mediocrity. Sadun: I would also tell the CEO... View Details
Keywords: by Alumni Bulletin Staff; Health
  • 12 May 2009
  • First Look

First Look: May 12, 2009

the Cystic Fibrosis Foundation Harvard Business School Case 409-107 Bob Beall is the Chief Executive Officer of the Cystic Fibrosis Foundation (CFF). CFF is an extremely successful organization, but Beall has to determine how to manage... View Details
Keywords: Martha Lagace
  • 11 Feb 2013
  • Research & Ideas

Neuroeconomics: Eyes, Brain, Business

Science.) The researchers used morphing software to create a visual continuum of animacy, with images of doll faces at one end of the spectrum and images of similar human faces at the other. The images in between were morphed combinations of real and fake, which each... View Details
Keywords: by Carmen Nobel
  • 12 Aug 2014
  • First Look

First Look: August 12

notably higher entry rates and increases in plant productivity. These results are not present for districts located on another major highway system, the North-South East-West corridor (NS-EW). Improvements for portions of the NS-EW system were View Details
Keywords: Sean Silverthorne
  • 31 Aug 2010
  • First Look

First Look: August 31

possessed competitive advantages and management skills residing in contacts, knowledge, information, and relationships that sustained long-lasting and successful international businesses and that gave them genuine efficiency-enhancing... View Details
Keywords: Sean Silverthorne
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

Case 407-050 Gianna Angelopoulous-Daskalaki led the bidding organization that secured the 2004 Olympics for Athens and then later the preparations for those Games. Tracks her leadership style and how she and her team won the bid. After substantial View Details
Keywords: Martha Lagace
  • 05 Feb 2007
  • Research & Ideas

Business and the Global Poor

large. Of particular interest to business leaders are a number of case studies of successful BOP business models. The co-editors are all associated with HBS: V. Kasturi (Kash) Rangan and John Quelch are faculty, Gustavo Herrero is... View Details
Keywords: by Sean Silverthorne
  • September 2023 (Revised September 2024)
  • Technical Note

Measuring and Managing Social Impact

By: Brian Trelstad, Gerald Chertavian and Susan Pinckney
A brief overview of how to measure social impact at nonprofits, social organizations, and impact investments. View Details
Keywords: Analysis; Change; Transformation; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Forecasting and Prediction; Public Sector; Entrepreneurship; Social Entrepreneurship; Fairness; Entrepreneurial Finance; Governance; Governing and Advisory Boards; Policy; Innovation and Management; Knowledge Acquisition; Knowledge Use and Leverage; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Analysis, Tools, and Techniques; Management Practices and Processes; Resource Allocation; Measurement and Metrics; Standards; Strength and Weakness; Mission and Purpose; Success; Performance; Performance Evaluation; Philanthropy and Charitable Giving; Strategic Planning; Programs; Risk and Uncertainty; Social Enterprise; Non-Governmental Organizations; Social Issues; United States
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Trelstad, Brian, Gerald Chertavian, and Susan Pinckney. "Measuring and Managing Social Impact." Harvard Business School Technical Note 324-017, September 2023. (Revised September 2024.)
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