Publications

01 Mar 2006
News

A New Path for Alumnae

practices, most felt they were professionally sidelined. The women who elected to leave the paid workforce altogether felt even more disadvantaged when they later chose to return to it. For Hart, this signaled an opportunity for HBS to provide help in developing View Details

Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services

09 May 2011
Research & Ideas

Moving From Bean Counter to Game Changer

followed in each organization to gain influence. Success At Saxon The paper highlights the rise of a feisty, ambitious chief risk director at Saxon, analyzing the steps she took to gain influence after she joined the bank in 2003.... View Details

Keywords: by Kim Girard; Banking

September 1996
Case

Automatic Data Processing: The EFS Decision (Abridged)

By: Robert L. Simons

The managing director of one of ADP's divisions must recommend whether to divest, harvest, or grow the division. Recent performance has been excellent and the near-term outlook for profitability is very promising. Despite some strategic concerns, the strong financial... View Details

Keywords: Business Divisions; Success; Performance Expectations; Strategic Planning; Strategy

Find at Harvard

01 Mar 2007
News

HBS Alums Help Jailhouse Entrepreneurs Go Straight

Whether it’s an upfront enterprise on Main Street or illegal dealings on Mean Street, competition, risk management, and profitability are primary concerns in both business venues. That’s the theory behind the nonprofit Prison Entrepreneurship Program (PEP), which... View Details

Keywords: incarceration; Management, Scientific, and Technical Consulting Services; Professional Services

December 1996 (Revised June 1997)
Case

Trinity College (A)

By: F. Warren McFarlan and Jaan Elias

Trinity College was an elite, private, liberal-arts college of some 1,800 students located in Hartford, CT. When Tom Gerety was chosen as Trinity's 17th president in 1989, he pledged to stay for ten years. Now less than five years at the job, Gerety announced he was... View Details

Keywords: Higher Education; Crisis Management; Management Succession; Planning; Social Enterprise; Education Industry; Connecticut

12 Jun 2017
News

Jeff Immelt to Retire as GE CEO

Longtime GE CEO Jeff Immelt (MBA 1982) announced his retirement Monday, set to take effect on August 1. John Flannery, president and chief executive of GE Healthcare, was named Immelt’s successor. The announcement, the company noted, came after a six-year-long View Details

24 Apr 2006
Research & Ideas

Managing Alignment as a Process

like budgeting, should be part of the annual governance cycle. Whenever plans are changed at the enterprise or business unit level, executives likely need to realign the organization with the new direction. The alignment process, of... View Details

Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail

08 Mar 2004
Research & Ideas

Secret to Success: Go for “Just Enough”

Think About Limits? To achieve multifaceted, lasting success in a world of moving targets, it is not enough to soberly reject celebrity as the only leadership style. You have to understand the baseline assumptions behind celebrity, and... View Details

Keywords: by Laura Nash & Howard Stevenson

01 Apr 2001
News

New Ventures New Gains

can help MBAs no matter what they end up doing. “You’ve got to make sure that you understand the likelihood of failure — no matter how smart or how good the plan is,” says Stig Leschly. “It takes a certain type of person to put up with... View Details

Keywords: Julia Hanna and Susan Young; Martin Dubilier (MBA 1952); Business Schools & Computer & Management Training; Educational Services

May 1997
Case

CompUSA

By: Krishna G. Palepu and Sarayu Srinivasan

CompUSA was performing poorly until new management reorganized and redirected the business. Consequently, CompUSA became the top retailer in its industry. Management outlines its future plans. View Details

Keywords: Restructuring; Change Management; Finance; Success; Performance Evaluation; Strategic Planning; Business Strategy; Computer Industry; Retail Industry; United States

01 Apr 2002
News

Career Transitions, Continuing Education Focus of Washington, D.C., Club

Alumni Conference, Loughran is already looking forward to being part of the planning team required to put together a successful event. And if preparing for the conference is anything like his tenure as club... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Sep 2020
News

Action Plan: Finding Fluency

trying to be disciplined about a marketing calendar with 16-week lead times,” Dunaway recalls. Plans for April Fool’s Day and Olympics-related campaigns went out the window. “We had to ask: What are the needs that consumers have right now... View Details

Keywords: April White; foreign language; education and technology; digital marketing; change management; COVID-19; Educational Services

November 1996
Case

Del Webb Corporation (B), The

By: Jay W. Lorsch and Samanta Graff

On November 16, 1987, the Del Webb board appointed Phil Dion chairman and CEO. This case outlines the development and implementation of a strategy to focus exclusively on real estate development and to liquidate all other assets. Discusses the appointment of two new... View Details

Keywords: Crisis Management; Management Succession; Strategic Planning; Governing and Advisory Boards; Business and Shareholder Relations; Conflict of Interests; Real Estate Industry

07 Apr 2014
Research & Ideas

Negotiation and All That Jazz

in some of the world's hottest trouble spots—are successful because they go into a situation with a complete presence of mind, responding to and working with whatever is presenting itself in the moment rather than trying to bend it to... View Details

Keywords: by Michael Blanding

21 Nov 2013
News

Case Study: BlackBerry and Thorsten Heins

which was facing numerous challenges: a rapidly decreasing market share, falling revenues, and cratering investor faith. Heins went about cutting costs—including the layoff of more than 5,000 workers in May 2012—scrapped plans to make the... View Details

Keywords: Telecommunications; Information; Management of Companies and Enterprises; Management

01 Dec 2000
News

Q&A: Andrew Kendall

with New Hampshire Audubon to work on global conservation issues in Costa Rica. What are the keys to success in working on environmental issues in a developing country? Costa Rica is known for its environmental ethic, but even there you... View Details

Keywords: Deborah Blagg; Management of Companies and Enterprises; Management; Forestry and Logging; Agriculture; Special Design Services; Professional Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

01 Jun 2003
News

Portraits from the Class of 2003

Scott St. Germain “When my children are asked, ‘So, what does your father do?’, I hope they will reply, ‘He’s the coach of my baseball team.’” Grew Up: Raynham, Massachusetts Why HBS: case method allows learning from others’ success and... View Details

March 1996
Case

New Product Development at Canon: The Contact Sensor Project

By: Joseph L. Bower and Michael Partington

Canon is one of the leading innovators in the world. This case describes the processes by which Canon manages the flow of ideas from basic science to new products, and how it harnesses product innovation to a strategy of diversification. View Details

Keywords: Innovation and Management; Strategic Planning; Innovation and Invention; Innovation Strategy; Management Practices and Processes; Diversification; Success; Consumer Products Industry