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  • Web

Negotiation, Organizations & Markets - Faculty & Research

Keywords: Technology ; Insurance ; Digitization ; Honesty ; Trust ; Negotiation ; Fraud ; Ethics ; Negotiation Process ; Negotiation Tactics ; Negotiation Types ; Social Psychology Citation Purchase Related Goldenberg, Amit, Max Bazerman,... View Details
  • 04 Jan 2012
  • First Look

First Look: January 4

Colorblindness: Emergence, Practice, and Implications Authors:Evan P. Apfelbaum, Michael I. Norton, and Samuel R. Sommers Publication:Current Directions in Psychological Science (forthcoming) Abstract We examine the pervasive endorsement... View Details
Keywords: Carmen Nobel

    Complicit: How We Enable the Unethical and How to Stop

    It is easy to condemn obvious wrongdoers such as Elizabeth Holmes, Adam Neumann, Harvey Weinstein, and the Sackler family. But we rarely think about the many people who supported their unethical or criminal behavior. In each case there was a supporting cast of... View Details
    • 08 Oct 2020
    • Research & Ideas

    Keep Your Weary Workers Engaged and Motivated

    communicated to employees. Managers who meet the defend drive well: Create a psychologically safe environment Treat people fairly. Encourage team members to speak up and listen to what they say. Overcommunicate. Even without economic... View Details
    Keywords: by Boris Groysberg and Robin Abrahams
    • January 2000 (Revised April 2010)
    • Case

    Heidi Roizen

    By: Kathleen L. McGinn and Nicole Tempest
    Heidi Roizen, a venture capitalist at SOFTBANK Venture Capital and a former entrepreneur, maintains an extensive personal and professional network. She leverages this network to benefit both herself and others. The case considers the steps she's taken to build and... View Details
    Keywords: Venture Capital; Personal Development and Career; Power and Influence; Social and Collaborative Networks
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    • 07 Apr 2022
    • Research & Ideas

    Giving Back: Consumers Care More About How Companies Donate Than How Much

    profits over one week. The psychology of giving Consumers might be making these choices for several reasons, even beyond judgments of generosity, Keenan says. For example, people shopping for brands that donate a higher percentage of... View Details
    Keywords: by Pamela Reynolds
    • 24 Mar 2022
    • Research & Ideas

    Rituals at Work: Teams That Play Together Stay Together

    that we're all doing it together at the same time,” explains Norton. “The psychological element is where it gets that symbolic feeling. It feels good to do this in the specific way that we do it. And if we don't do it the way we do it, we... View Details
    Keywords: by Kristen Senz
    • 01 Jun 2023
    • HBS Case

    A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

    At age 32—feeling far removed from the violent street crimes that had consumed his teens and 20s—Larry Miller just knew he was nailing a job interview with a senior partner at Arthur Andersen. That is, until he came clean about his troubled past. Seventeen years... View Details
    Keywords: by Dina Gerdeman; Apparel & Accessories
    • 05 Dec 2018
    • Research & Ideas

    Why Managers Should Reveal Their Failures

    mess up and what you learned. “It’s a great opportunity to show your honesty and vulnerability,” Brooks says. The master of the public failure strategy might be Princeton University psychology professor Johannes Haushofer, who posted a... View Details
    Keywords: by Dina Gerdeman
    • November 2015
    • Article

    The Highest Form of Intelligence: Sarcasm Increases Creativity for Both Expressers and Recipients

    By: Li Huang, F. Gino and Adam D. Galinsky
    Sarcasm is ubiquitous in organizations. Despite its prevalence, we know surprisingly little about the cognitive experiences of sarcastic expressers and recipients or their behavioral implications. The current research proposes and tests a novel theoretical model in... View Details
    Keywords: Creativity; Cognition and Thinking
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    • 2011
    • Book

    The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work

    By: Teresa M. Amabile and Steve J. Kramer
    The most effective managers have the ability to build a cadre of employees who have great inner work lives-consistently positive emotions; strong motivation; and favorable perceptions of the organization, their work, and their colleagues. The worst managers undermine... View Details
    Keywords: Creativity; Interpersonal Communication; Employee Relationship Management; Leadership; Performance Effectiveness; Emotions; Motivation and Incentives; Groups and Teams; Collaborative Innovation and Invention; Innovation Leadership; Working Conditions; Management Practices and Processes; Management Skills; Mission and Purpose; Organizational Culture; Performance Productivity; Attitudes; Behavior; Happiness; Perception; Trust; Time Management; Resource Allocation; Business or Company Management; Goals and Objectives; Managerial Roles
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    • 22 Dec 2006
    • Working Paper Summaries

    Future Lock-in: Or, I’ll Agree to Do the Right Thing...Next Week

    Keywords: by Todd Rogers & Max H. Bazerman
    • Research Summary

    Creativity and Innovation

    By: Teresa M. Amabile

    Starting in 2016, I undertook several new projects on creativity and innovation. The first, a revision of my 1988 componential theory of creativity and innovation, was coauthored with Michael Pratt (Boston College) and published in Research in Organizational... View Details

    Keywords: Creativity; Innovation
    • 27 Feb 2024
    • Research & Ideas

    Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

    Companies struggling with diversity, equity, and inclusion might be tempted to hide their workforce data. Why shine a light on a company’s limited progress—or worse, risk a public-relations headache? It turns out, all news is good news when it comes to letting... View Details
    Keywords: by Shalene Gupta
    • February 2016 (Revised August 2021)
    • Case

    Martin Luther King and the Struggle for Black Voting Rights

    By: David Moss and Dean Grodzins
    In January 1965, Rev. Martin Luther King, Jr., the most prominent leader of the civil rights movement in the United States, launched a campaign of civil disobedience in Selma, Alabama, to bring national attention to disenfranchisement of black voters in the South. On... View Details
    Keywords: Rights; Voting; Race; Government and Politics; Conflict and Resolution; Leadership; History; Alabama
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    • 02 Aug 2011
    • First Look

    First Look: August 2

    http://www.ssireview.org/articles/entry/picking_green_techs_winners_and_losers/ The New Psychology of Strategic Leadership Author:G. Gavetti Publication:Harvard Business Review 89, nos. 7-8 (July-August 2011) Abstract In this article, it... View Details
    Keywords: Sean Silverthorne
    • 10 Oct 2023
    • Research & Ideas

    In Empowering Black Voters, Did a Landmark Law Stir White Angst?

    As another election season approaches, American politics feels more polarized than ever, with racial tensions flaring in an uncertain economy. And a recent study parsing newly available data shows how a landmark Civil Rights-era law may have inadvertently fanned those... View Details
    Keywords: by Rachel Layne
    • 16 Nov 2021
    • HBS Case

    How a Company Made Employees So Miserable, They Killed Themselves

    purpose, and in turn put workers at a greater risk for depression, opioid addiction, and even suicide, Whillans says. “It’s important for managers to realize the psychological threat that workers are facing as they come up against ageism... View Details
    Keywords: by Michael Blanding
    • 24 Oct 2016
    • Research & Ideas

    Bernie Madoff Explains Himself

    between right and wrong is not sufficient to avoid falling into the behavioral traps people can face when under pressure to succeed. Answering a single question, Madoff exhibits several all-too-familiar cognitive biases, psychological... View Details
    Keywords: by Carmen Nobel; Financial Services
    • 2016
    • Working Paper

    Reviews, Reputation, and Revenue: The Case of Yelp.com

    By: Michael Luca
    Do online consumer reviews affect restaurant demand? I investigate this question using a novel dataset combining reviews from the website Yelp.com and restaurant data from the Washington State Department of Revenue. Because Yelp prominently displays a restaurant's... View Details
    Keywords: Revenue; Network Effects; Reputation; Social and Collaborative Networks; Food and Beverage Industry; Service Industry; Washington (state, US)
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