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  • All HBS Web  (2,620)
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  • 2018
  • Working Paper

Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment

By: Jason Acimovic, Chris Parker, David F. Drake and Karthik Balasubramanian
When workers make operational decisions, the firm's global knowledge and the workers’ domain-specific knowledge complement each other. Oftentimes workers have the final decision-making power. Two key decisions a firm makes when designing systems to support these... View Details
Keywords: Employees; Decision Making; Training; Performance Improvement; Money; Mobile Technology; Developing Countries and Economies; Financial Services Industry
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Acimovic, Jason, Chris Parker, David F. Drake, and Karthik Balasubramanian. "Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment." Harvard Business School Working Paper, No. 18-106, May 2018.
  • Web

Cotting House | About

faculty and staff. The three-story, 16,747-square-foot Georgian Revival-style, brick-and-wood structure was designed to accommodate the expansion of the School’s International Teachers Program (ITP) and other international projects in the... View Details
  • Web

FAQs - Christensen Center for Teaching & Learning

HBS. All services to clients are offered on a voluntary basis for developmental purposes, and interactions between individual faculty members and staff of the Christensen Center are held in strict confidence.What seminars and View Details
  • 06 May 2021
  • HBS Case

How Four Women Made Miami More Equitable for Startups

Noting that many urban youth lacked tech skills, she and her husband Derek Pearson launched Code Fever, a company offering training camps and hackathons for young people, and transformed a vacant building in a historically Black... View Details
Keywords: by Carolyn DiPaolo
  • Web

Faculty - Private Capital Project

Bill is the faculty chair of the Launching New Ventures program for executive education, and he has received Harvard's Distinction in Teaching award. Rembrand M. Koning Assistant Professor of Business Administration Rembrand Koning is an... View Details
  • 15 Jun 2021
  • News

Leading at State

Department of State. These students represented the first cohort of the Secretary’s Leadership Seminar, a six-month, custom Executive Education offering for mid-career foreign and civil service employees. The idea for the program—and the... View Details
Keywords: leadership; international relations; politics; Executive Education
  • 01 Dec 2019
  • News

Developing Leaders Who Bridge Business and Engineering

Denise Dupré and Mark Nunnelly (MBA 1984) Mark Nunnelly (MBA 1984) and Denise Dupré are deeply committed to the creation of innovative programs for students who are driven to create, lead, and grow companies with the potential to change... View Details
  • Web

Judges - Alumni

Start-up culture and operations · Business model development · Team building and coaching · New business development Industry Consumer Products and Services (B2C), Technology Verticals Beauty, E-Commerce, FemTech, Lifestyles of Health and... View Details
  • 17 Jul 2012
  • First Look

First Look: July 17

http://www.hbs.edu/research/pdf/12-113.pdf Key Drivers of Successful Implementation of an Employee Suggestion-Driven Improvement Program Authors:Anita L. Tucker and Sara J. Singer Abstract Service... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2023
  • News

An Engine of Innovation

expanded to include a virtual launch lab program for Harvard alumni-founded ventures across the globe, and a wet-lab building for life sciences ventures. It is overseen by Thomas Eisenmann, the Howard H. Stevenson Professor of Business... View Details
Keywords: Jennifer Gillespie
  • 15 May 2017
  • Sharpening Your Skills

The Promises and Limitations of Big Data

services firms are using digital information about their customers to offer them a whole new range of customized products under the category of fintech. Cities are using data from Google Street View to guide economic development. And... View Details
Keywords: by Sean Silverthorne; Financial Services; Financial Services; Financial Services; Financial Services
  • 22 Feb 2008
  • Working Paper Summaries

Consumer Demand for Prize-Linked Savings: A Preliminary Analysis

Keywords: by Peter Tufano, Nick Maynard & Jan-Emmanuel De Neve; Financial Services
  • 31 Mar 2023
  • Research & Ideas

Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?

automatically covers all residents in its National Health Service, a public system with no out-of-pocket costs, and Germany and Israel have systems of coverage through competing nonprofit plans. Like programs in other countries, the... View Details
Keywords: by Kasandra Brabaw; Insurance; Health
  • Web

Andrew O’Brien | About

Andrew O’Brien Bio Andy O’Brien is the Chief of Operations at the Harvard Business School. He is in charge of all non-academic operations on the 40 acre 1.9 million square foot HBS campus. In this role Andy is responsible for fourteen different View Details
  • Web

General Management Awards & Honors - Faculty & Research

Outstanding Service to the HBS Community. Hubert Joly : Included on the 2023 Thinkers50 list—a list of the world's most influential management thinkers. Rosabeth M. Kanter : Winner of the 2023 Case Centre Award in the Strategy and General... View Details
  • Web

HBS - The year in Review

Development Robert R. Glauber, Professor of Business Administration David F. Hawkins, Lovett-Learned Professor of Business Administration, Emeritus Kenneth A. Kerr, Knowledge & Library Services Keith Larson, External Relations Jane... View Details
  • 20 Sep 2011
  • First Look

First Look: September 20

team's knowledge-integration capability. We test our theoretical framework using data on knowledge workers in professional services and discuss implications for research and practice. Download the paper:... View Details
Keywords: Sean Silverthorne
  • 07 Jan 2002
  • Research & Ideas

How Marketing Can Reduce Worldwide Poverty

On the face of it, social marketing is a cinch. Here's one scenario. You as a marketer want people who are living in poverty to take better care of their health. So, given your profession, what do you do? You can persuade them—through public View Details
Keywords: by Martha Lagace
  • Profile

Cait Haught

College, Cait founded and help run Pipeline Scholars, a tutorship program that connected Amherst volunteers with local middle-school students. After completing her undergraduate degree with a double major in American studies and... View Details
Keywords: Financial Services
  • Web

John H. McArthur | About

Boston region as well as organizations and institutions around the globe, including in his home country of Canada. McArthur’s association with HBS began in 1957 when he arrived on campus from Vancouver. His standout performance in the MBA View Details
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