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- All HBS Web
(2,537)
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- News (725)
- Research (1,020)
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- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
subordinate to the functions? Maybe you should organize by product, with separate units set up to serve specific markets. You play with the different combinations in your hands. How to decide ... This is the most obvious—and vexing—problem of organization design:... View Details
Keywords: by Robert Simons
- 14 Dec 2010
- First Look
First Look: Dec. 14
Working PapersThe Influence of Prior Industry Affiliation on Framing in Nascent Industries: The Evolution of Digital Cameras Authors:Mary J. Benner and Mary Tripsas Abstract New industries sparked by technological change are... View Details
Keywords: Sean Silverthorne
- 07 Jul 2020
- Research & Ideas
Market Investors Pay More for Resilient Companies
The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
- 10 Oct 2000
- Research & Ideas
Cross-Sector Collaboration: Lessons from the International Trachoma Initiative
working paper then examines, in detail, critical elements of the partnering process: connection, congruency of mission and strategy, creation of value, and relationship management. The following excerpt describes the importance of... View Details
- 17 Jun 2002
- Research & Ideas
A Litmus Test for Entrepreneurs
A few years ago anyone could become an entrepreneur. All you needed was a half-baked idea and a phone to hear offers from salivating venture capitalists. Now the environment is much more difficult. Question: Do you have what it takes to... View Details
Keywords: by Walter Kuemmerle
- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
appointment to the Harvard Faculty in 1966, Hayes worked for IBM and McKinsey & Company. He is currently the School's Philip Caldwell Professor of Business Administration, Emeritus. Martha Lagace: You write in the book that many... View Details
Keywords: by Martha Lagace
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
series of articles and HBS Working Papers, he explores the process of how firms in business-to-business markets manage customer relationships. As a frame of reference, Narayandas explains that modern marketing occurs at three distinct... View Details
Keywords: by Peter K. Jacobs
- 12 Sep 2016
- Research & Ideas
What Brands Can Do to Monitor Factory Conditions of Suppliers
View Video Video by Amelia Kundhardt They keep on coming—corporate scandals involving revelations of deplorable working conditions at overseas factories. If it’s not the Foxconn factories that Apple employs in China, then it’s Gap’s... View Details
Keywords: by Michael Blanding
- 01 Mar 2004
- Lessons from the Classroom
Mission to Mars: It Really Is Rocket Science
of development process for a project. But my past work (studying projects in high-tech industries) had convinced me that we were missing an important level of analysis. It seemed that decisions made in a project sometimes View Details
Keywords: by Sean Silverthorne
- 23 Jan 2007
- First Look
First Look: January 23, 2007
Working PapersNone this week. Cases & Course MaterialsBundling the Contracts: TA-Energy Harvard Business School Case 807-075 Stimulates discussion of entrepreneurship in emerging economies, especially for entrepreneurs returning... View Details
Keywords: Martha Lagace
- 07 Jul 2003
- Research & Ideas
The Organizational Model for Open Source
Programmers contribute to free software and open source projects for many reasons—some for the fun of it, some to improve their skills, others for a paycheck. Many people have wondered why these people give their work away. The truth is... View Details
Keywords: by Mallory Stark
- 25 Jul 2011
- Research & Ideas
How Disruptive Innovation is Remaking the University
That is no longer true, though, for any but a relative handful of institutions. Costs have risen to unprecedented heights, and new competitors are emerging. A disruptive technology, online learning, is at work in higher education,... View Details
- 22 Feb 2010
- Research & Ideas
Manager Visibility No Guarantee of Fixing Problems
Observing and understanding the tasks and challenges that workers face every day is important. But managers who merely put in time "walking the floor" are not doing enough; in fact, it can make employees feel worse about their situation. In their View Details
- 26 Oct 2009
- Lessons from the Classroom
The New Deal: Negotiauctions
discussed his thoughts on the current business environment and how deals get done with HBS Working Knowledge. Julia Hanna: Talk a little about what you mean by "negotiauctions." Guhan Subramanian:... View Details
Keywords: by Julia Hanna
- 16 Feb 2016
- First Look
February 16, 2016
impact of preferential incentive plans and the conditions under which these plans are more or less effective. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50575 Who Should Select New Employees, the Head Office or... View Details
Keywords: Sean Silverthorne
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
red on food service. But Southwest doesn't pay much attention to that, because getting better at food service would slow its turnaround time, which is a big green for the airline when it comes to pleasing its customers. So we work on... View Details
- 29 May 2012
- First Look
First Look: May 29
survival. Publisher's Link: http://www.sciencemag.org/content/336/6083/907 Working PapersDefense Acquisition Reform, 1960-2009: An Elusive Goal Authors:J. Ronald Fox, David Allen, Thomas Lassman, Walton Moody, and Philip Shiman Abstract... View Details
Keywords: Sean Silverthorne
- 16 Dec 2002
- Lessons from the Classroom
Marrying Distance and Classroom Education
In an interview with HBS Working Knowledge editor Sean Silverthorne, Harvard Business School professor Dorothy Leonard and research assistant Brian DeLacey discuss their research and the recent Adult Learning Workshop held at Harvard... View Details
Keywords: by Sean Silverthorne
- 06 Feb 2018
- First Look
First Look at New Research and Ideas: February 6, 2018
2018 Columbia Studies in the History of U.S. Capitalism American Capitalism: New Histories By: Beckert, Sven, and Christine Desan, eds. Abstract—The United States has long epitomized capitalism. From its enterprising shopkeepers, wildcat banks, violent slave... View Details
- 03 Jul 2018
- First Look
New Research and Ideas, July 3, 2018
enabling new players to innovate without understanding how the technology building blocks they are using actually work inside. This suggests that there are new rules of competition, where firms should move beyond commoditized parts and... View Details
Keywords: Dina Gerdeman