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- All HBS Web
(1,703)
- People (4)
- News (398)
- Research (1,022)
- Multimedia (6)
- Faculty Publications (404)
- 30 Sep 2014
- First Look
First Look: September 30
enterprise in management and organization research, the lack of a cohesive knowledge base in this area is concerning. In this chapter, we propose that the underdevelopment of the attendant research infrastructure is an important, but... View Details
Keywords: Sean Silverthorne
- Web
Advisory Board - Entrepreneurship
Communications, Inc. where he led a successful effort to acquire the second cellular license in Italy. He has also served as Chief Financial Officer of a start-up chain of quick service Italian restaurants, and as Vice President of Business Development for a company in... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
According to a new book by Harvard Business School's Ranjay Gulati, it is customer-centric firms—those with a so-called outside-in perspective—that are most resilient during turbulent markets. An outside-in perspective means that companies aim to creatively deliver... View Details
- Web
Courses by Faculty Unit - Course Catalog
Operations Management) Suraj Srinivasan Spring 2026 Q4 1.5 Strategy Execution Robert Simons Spring 2026 Q4 1.5 Systems for Scaling Ventures (SSV) (also listed under Entrepreneurial Management) Tatiana Sandino Spring 2026 Q3Q4 3.0 Transforming View Details
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
problems valuing the business, which seemed at times to resemble more of a holding company or conglomerate than anything else, nor that most consumers barely knew that Unilever as such existed. There was, in fact, coherence to Unilever... View Details
- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
publications, National Geographic's subscription revenue has declined significantly, from $284 million in 1999 to $211 million in 2009. The value of becoming a member of the Society, once a matter of prestige, has eroded. The institution... View Details
- 19 Sep 2023
- Blog Post
2023 Summer Internships in Business & Environment
Service is a branch of the U.S Department of the Interior, responsible for preserving natural and cultural resources for the American people. Rhea supported the Submerged Resources Center, the NPS’ national dive program. This team helps View Details
- 12 Jun 2018
- Research & Ideas
In a Landscape of 'Me Too' Drug Development, What Spurs Radical Innovation?
are, on average, more valuable—they are more clinically effective; have higher patent citations; lead to more revenue; and to higher stock market value.” The researchers were careful to note they didn’t have enough information to say... View Details
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
criminal justice reform, other issues like that, health care reform, but the nexus between corporate America and what Black America needs and the most, in my opinion, is employment. And so if we can do... View Details
- 28 Nov 2018
- HBS Case
On Target: Rethinking the Retail Website
managers in the field make smart business decisions based on data. Those managers were encouraged to develop questions that could produce value if analysts could massage the data to provide accurate answers.... View Details
- 01 Oct 2013
- First Look
First Look: October 1
champions that the government hoped to create, SPH was also considering an acquisition in the U.S. or Europe. This case allows students to consider the broad trends sweeping China's pharmaceutical industry and health View Details
Keywords: Sean Silverthorne
- 15 Mar 2011
- First Look
First Look: March 15
tax policy. Teams and Team Effectiveness in Health Services Organizations Authors:Bruce J. Fried, Sharon Topping, and Amy C. Edmondson Publication:In Health Care Management:... View Details
Keywords: Sean Silverthorne
- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
COVID-19 variants snuffed out the brief period of vaccination-injected optimism earlier this year, as childcare and school disruptions lingered. Despite such resistance and health concerns, some employees have joyfully returned to their... View Details
Keywords: by Kristen Senz
- October 2016
- Supplement
24 Hour Fitness (B): Ownership Changes, 2005–2016
By: John R. Wells and Gabriel Ellsworth
In 2016, 24 Hour Fitness was the number-two fitness chain in the United States, generating revenues of $1.4 billion from 441 clubs serving 3.8 million members. Based in San Ramon, California, 24 Hour Fitness operated clubs in 13 states. Having grown rapidly to become... View Details
Keywords: Advertising; Advertising Campaigns; Buildings and Facilities; Acquisition; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Age; Training; Private Equity; Financing and Loans; Price; Profit; Revenue; Geographic Location; Geographic Scope; Health; Nutrition; Business History; Human Resources; Employees; Employee Relationship Management; Recruitment; Selection and Staffing; Journals and Magazines; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Management Teams; Marketing; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Social Marketing; Demand and Consumers; Market Entry and Exit; Media; Organizational Design; Private Ownership; Problems and Challenges; Groups and Teams; Sales; Salesforce Management; Situation or Environment; Welfare or Wellbeing; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Mobile Technology; Online Technology; Software; Web Sites; Value; Valuation; Health Industry; Health Industry; United States; California; San Francisco
Wells, John R., and Gabriel Ellsworth. "24 Hour Fitness (B): Ownership Changes, 2005–2016." Harvard Business School Supplement 717-423, October 2016.
- 01 Dec 2019
- News
Bridging the Gap
and political challenge facing the country,” he says. “This was back in 2011 and 2012, when that was still a fairly novel point of view.” Participants in YALP are chosen by a senior city leader, based on their placement and ability to... View Details
- Web
Research - Behavioral Finance & Financial Stability
fintech platform, the authors find that, compared to actual outcomes of the fintech platform’s model, the counterfactual outcomes based on a “traditional model” used for regulatory reporting purposes would result in a 60% higher... View Details
- 16 May 2024
- News
On the Job
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. We all have early memories of on-the-job learnings—those moments that had a lasting impact on how we see the world of work and our place in it. This... View Details
Keywords: first job; leadership; life experience; career lessons; Finance; Oil and Gas Extraction; Mining; Retail Trade
- 17 Apr 2022
- Book
How to Avoid the 'Ethical Slide' That Leads Companies Astray
you get to the point that all your time is spent in crisis management.” Cultivating a ‘speak-up culture’ While cultivating good ethics may sound daunting, Nelson says it isn’t complicated. For example, Costco’s code of conduct is based on... View Details
Keywords: by Lane Lambert
- 01 Jun 2007
- What Do You Think?
How Should Pay Be Linked to Performance?
performance." Generally speaking, respondents favored schemes designed to reward long-term as well as short-term performance, encourage retention, recognize special needs of an organization, be based on the achievement of both... View Details
Keywords: by Jim Heskett
- 19 Apr 2023
- News
A Kick Start for Latin American Startups
unlock partnerships or who can help founders think through problems." The tech MAYA is funding is also fulfilling its transformative mission. Alice, for example, is a Brazilian startup that is upending the health View Details
Keywords: Maureen Harmon