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  • Web

Faculty - Creating Emerging Markets

Research Interests : competitive advantage , competitive strategy , game theory Srikant M. Datar George F. Baker Professor of Administration Dean of the Faculty Research Interests : balanced scorecard , corporate governance , innovation ,... View Details
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

stabilize the financial system and the economy. The case explores the details of policies, and the decision making process that led to them, that Geithner and his team devised under immense time pressure to stabilize the system. The case... View Details
Keywords: Dina Gerdeman
  • 22 Jul 2008
  • First Look

First Look: July 22, 2008

David M. Upton Abstract This paper examines how a company sets out to build an operations-based advantage. In particular, we investigate the implementation of a lean operating system at an Indian software services firm. By studying the... View Details
Keywords: Martha Lagace
  • 26 Apr 2022
  • Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

principles into every aspect of the organization. This purpose serves as a compass to guide all decisions, but also as an operating system that shapes all facets of the business, including its strategy, culture, and its public relations.... View Details
Keywords: by Ranjay Gulati
  • 07 Jul 2003
  • Research & Ideas

4+2 = Sustained Business Success

innovative products, it will work if it is sharply defined, clearly communicated, and well understood by employees, customers, partners, and investors. Build a strategy around a clear value proposition for the customer. Develop strategy... View Details
Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
  • 09 Apr 2024
  • Research & Ideas

When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge

For almost four years, Omar Asensio and his colleagues have been studying the impact of federal energy programs on low-income neighborhoods. The intersection of technology—artificial intelligence, in particular—and public policy has long been an area of focus for... View Details
Keywords: by Glen Justice
  • Web

General Management Curriculum - Faculty & Research

decisions, the course examines the legal, ethical, and economic responsibilities of corporate leaders. It also teaches students about management and governance systems leaders can use to promote responsible conduct by companies and their... View Details
  • 10 Apr 2014
  • Research & Ideas

John Kotter’s Plan to Accelerate Your Business

organizational design that has not one, but two "operating systems." One system conducts the everyday business of business, while the second system, more like an agile network, sits alongside to focus on the opportunities and demands of... View Details
Keywords: by Kim Girard
  • February 1997 (Revised April 1998)
  • Case

first direct (A)

By: Jeffrey F. Rayport
Describes the operations and strategy of the world's largest, fastest growing branchless bank. Using a person-to-person interface over conventional phone lines, First Direct provides standard banking and related financial products to nearly 700,000 customers throughout... View Details
Keywords: Service Delivery; Customer Satisfaction; Banks and Banking; Innovation and Invention; Banking Industry; United Kingdom
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  • Web

Technology & Operations Management Awards & Honors - Faculty & Research

with Ying Zhang, Anthony K. Woo, Krishna G. Palepu, and Nancy Hua Dai (HBS Case 617-060). Feng Zhu : Winner of the 2021 Haim Mendelson Teaching Innovation Award from the Institute for Operations Research and the Management Sciences... View Details
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

Richard L. Nolan are professors at Harvard Business School while Shannon O'Donnell is a consultant with Cutter Consortium's Innovation Practice and a PhD fellow at Copenhagen Business School. The three teamed up via email for the... View Details
Keywords: by Martha Lagace
  • Web

Entrepreneurial Management Curriculum - Faculty & Research

Business Management (also listed under Finance) Randolph Cohen Spring 2026 Q3Q4 3.0 Field Course: Ideation and Prototyping for Innovation Thomas Eisenmann , Shai Bernstein Fall 2025 Q1Q2 3.0 Field Course: Investing for Impact (also listed... View Details
  • Web

Online Business Strategy Course | HBS Online

business owner and tech entrepreneur from Arizona Programming & System Analysis, Biomedical Engineering, Estrella Mountain Community College Small Business Administration, Northern Arizona University Apply tools and frameworks to... View Details
  • March 2024 (Revised May 2025)
  • Case

Governing OpenAI (A)

By: Lynn S. Paine, Suraj Srinivasan and Will Hurwitz
In late November 2023, OpenAI’s new board of directors took stock of the situation. The company, which sought to develop artificial general intelligence (AGI)—computer systems with capabilities exceeding human abilities—was looking to regain its footing after a chaotic... View Details
Keywords: Artificial Intelligence; Board Of Directors; Board Decisions; Board Dynamics; Corporate Boards; Governance Changes; Governance Structure; Leadership Change; Legal Aspects Of Business; Nonprofit Governance; Strategy And Execution; Technological Change; AI and Machine Learning; Corporate Governance; Leadership; Management; Mission and Purpose; Technological Innovation; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Resignation and Termination; Ethics; Nonprofit Organizations; Open Source Distribution; Partners and Partnerships; Technology Industry; San Francisco; United States
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  • Web

Nonprofit Strategy & Governance | Social Enterprise | Harvard Business School

social enterprises, government, and the private sector. Whether you aspire to launch or lead a social enterprise, innovate within policymaking and philanthropy, catalyze systemic change, or drive corporate... View Details
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

P. Norton aims to make strategy a continual process. The Execution Premium: Linking Strategy to Operations for Competitive Advantage shows managers how to weave organizational principles into a more effective management system that... View Details
Keywords: by Martha Lagace
  • 14 Jul 2023
  • Blog Post

Harvard Business School Announces Its 2023-2024 Blavatnik Fellows

Harvard Medical School; the Wyss Institute at the Harvard University; and the Institute for Medical Engineering and Science (IMES) at MIT, where she engineered drug delivery systems in collaboration with pharmaceutical companies such as... View Details
  • 15 Jan 2008
  • First Look

First Look: January 15, 2008

out among community hospital systems in its pursuit of service rationalization, clinical quality improvement, and value-based delivery. Driven by determined leadership, ThedaCare began site-based service line rationalization and... View Details
Keywords: Martha Lagace
  • Web

Events - Business History

1960s and developed a research agenda for scholars seeking to overcome those roadblocks. In addition to offering a retrospective analysis of where corporate sustainability has fallen short, the conference explored the incentives, organizational designs, and... View Details
  • 20 Jan 2015
  • First Look

First Look: January 20

Michelle Dipp, MD, Ph.D, CEO and co-founder of OvaScience, had just received a buyout offer from PG Ventures, a private equity firm interested in acquiring the innovative fertility treatments company. The company's first promising... View Details
Keywords: Sean Silverthorne