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  • All HBS Web  (1,881)
    • News  (678)
    • Research  (931)
    • Events  (3)
    • Multimedia  (37)
  • Faculty Publications  (497)

Show Results For

  • All HBS Web  (1,881)
    • News  (678)
    • Research  (931)
    • Events  (3)
    • Multimedia  (37)
  • Faculty Publications  (497)
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  • 03 Nov 2015
  • First Look

November 3, 2015

next stage of growth. How should it balance opportunities to expand retail stores into a new market (Oslo, Norway) with additional growth in its home market—Sweden—with decisions about investments to build out its nascent online channel?... View Details
Keywords: Sean Silverthorne
  • 13 Nov 2018
  • First Look

New Research and Ideas, November 13, 2018

in 1990, describes the history of Walmart and asks what competitive strategies Kmart might adopt in response to Walmart's success. It discusses the strategy and organization of both companies in terms of HR practices, store location,... View Details
Keywords: Dina Gerdeman
  • 27 Jan 2015
  • First Look

First Look: January 27

improve the lives of the estimated 2 billion people who live on less than $2 a day by facilitating more secure, accessible, and reliable ways to store and transfer money than are currently available. The development of this ecosystem... View Details
Keywords: Sean Silverthorne
  • 29 Apr 2014
  • First Look

First Look: April 29

negative trend. For example, to welcome people back to its stores, J.C. Penney ran deep discount sales for Mother's Day and Veterans Day. By November 2013 the retail stores posted positive sales comparisons year over year, the first time... View Details
Keywords: Sean Silverthorne
  • 01 Aug 2006
  • First Look

First Look: August 1, 2006

students to debate the company's concept, its strategic decision on how quickly it would like to grow, and some key decisions on its supply chain. At the time of the case (2006), small "mom-and-pop" stores still dominated Indian... View Details
Keywords: Sean Silverthorne
  • 25 Oct 2011
  • First Look

First Look: October 25

stores are multi-sided platforms (MSPs). We propose a definition that provides a more precise notion of MSPs by requiring that they enable direct interactions between the multiple customer types that are affiliated with them. Several... View Details
Keywords: Sean Silverthorne
  • 08 Jun 2009
  • Research & Ideas

The Return of the Salesman

aims to make a one-time sale and hence can be quite insistent. This is the door-to-door salesman and the canvasser. Then there is the relationship-oriented salesperson. The classic instance of this was the traveling salesman who worked for a New York or Chicago... View Details
Keywords: by Sean Silverthorne; Retail
  • 16 Dec 2008
  • First Look

First Look: December 16, 2008

However, since 2005, S Group has held the leadership position; in 2007, it had captured 41 percent market while Kesko's was 33.9 percent. Kesko Plc is publicly traded and pursues a model whereby retailer entrepreneurs use their personal funds to invest in View Details
Keywords: Sean Silverthorne
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

is a time-honored approach, particularly in media and entertainment. When space is limited on store shelves and in traditional distribution channels, producers tend to focus on a few likely best sellers, hoping that one or two big hits... View Details
Keywords: Martha Lagace
  • 07 Jun 2016
  • First Look

June 7, 2016

Apple and government authorities from accessing data stored on the device. Law enforcement officials warned that the encryption hindered investigations for criminal cases and international terrorism and called on Apple to build a... View Details
Keywords: Sean Silverthorne
  • 04 Apr 2007
  • Research & Ideas

The Business of Global Poverty

materials that enables impoverished Mexican families to build their own housing; or in Brazil, with Kodak's no-frills camera/film packages, or the department store Magazine Luiza's merchandise, payment plans, and customer service, all... View Details
Keywords: by Garry Emmons
  • 26 Feb 2001
  • Research & Ideas

Evolving for Success [Part One]

A whole new way of working, leading, and living is in store for every human being, thanks to the Internet, according to HBS professor Rosabeth Moss Kanter. But how best can people and businesses make their mark? In her new book Evolve!:... View Details
Keywords: by Staff
  • 27 Aug 2014
  • Lessons from the Classroom

Learning From Japan’s Remarkable Disaster Recovery

example, begins with a store manager's shifting of work schedules to increase profitability. The manager is quickly pulled aside by his regional manager and told, "UNIQLO's mission in Kesennuma is to create jobs. It is not about... View Details
Keywords: by Sean Silverthorne; Energy; Utilities; Retail
  • 31 Jul 2012
  • First Look

First Look: July 31

magic, making them all but destined for success, while other items languish on store shelves? For a better understanding of that, perhaps there's no better place to turn to than the world of magic. Consider that some professional... View Details
Keywords: Carmen Nobel
  • 17 Feb 2009
  • Research & Ideas

What’s Good about Quiet Rule-Breaking

department stores such practices are often tolerated. This leniency when moderately exhibited is widely seen as "good" practice, a small favor done to reward deserving employees, and as such qualifies as a moral gray zone.... View Details
Keywords: by Martha Lagace
  • 12 Mar 2013
  • First Look

First Look: March 12

in 1995 to 185 million in 2011, without producing for store brands in a market in which these offerings were steadily gaining share. The company's leaders wanted to make sure Mutti maintained its position in Italy and further, to move... View Details
Keywords: Sean Silverthorne
  • 24 Apr 2018
  • First Look

First Look at New Research and Ideas, April 24, 2018

speed. We apply our model to shopping mall configuration and sales. We find that competition effects dominate within retail store categories, but that agglomeration effects exist across store categories. We... View Details
Keywords: Sean Silverthorne
  • 27 Apr 2010
  • First Look

First Look: April 27

competitors in setting up towers but engage in a brutal competition with them in the marketplace? Purchase this case:http://cb.hbsp.harvard.edu/cb/product/110057-PDF-ENG Dollarama Inc. Andre F. PéroldHarvard Business School Case 210-041 Dollarama is the leading... View Details
Keywords: Martha Lagace
  • 30 Jun 2003
  • Research & Ideas

Computer Security is For Managers, Too

each warrants. A bank, for instance, might assign the greatest amount of protection to the database that stores its customers' financial information. For a pharmaceutical company, it might be the research servers that hold data on... View Details
Keywords: by Robert D. Austin & Christopher A.R. Darby
  • 14 Apr 2003
  • Research & Ideas

Andy Grove on the Confident Leader

digital form, stored in this platform, and therefore ready to be transported in digital form. WK: Journeying from one business model to another is a formidable leadership challenge, especially in an industry so given to continual... View Details
Keywords: by Walter Kiechel; Technology
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