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Publications

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  • All HBS Web  (981)
    • People  (1)
    • News  (151)
    • Research  (723)
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  • Faculty Publications  (525)

Show Results For

  • All HBS Web  (981)
    • People  (1)
    • News  (151)
    • Research  (723)
    • Multimedia  (3)
  • Faculty Publications  (525)
← Page 42 of 981 Results →
  • 10 Nov 2015
  • First Look

November 10, 2015

employee at Google's London office, Markus Berger, was thinking whether he should quit his job and go after his dream of becoming an entrepreneur. Berger's idea was to create Dinr, a company that would offer an upscale food ingredient View Details
Keywords: Sean Silverthorne
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

banks—a mortgage delivery system that was populated by brokers, mortgage banks, and investors. "This opened the door to new sources of capital from around the world. Holding that door wide open were Fannie Mae and Freddie Mac. By... View Details
Keywords: by Martha Lagace; Financial Services
  • 28 Jun 2004
  • Research & Ideas

Microfinance: A Way Out for the Poor

very fundamental is happening to business," Chu told the alums. "We are, I think, at a new frontier. Until now business was defined by the goods and services we provided to two billion people—people in the first world and the... View Details
Keywords: by Martha Lagace
  • 20 Feb 2014
  • News

Managing the World’s Trouble Spots

and philanthropy and executive director of the Mattel Children's Foundation, based in El Segundo, California.) “Business can be the greatest force for good on this planet.” At ExecWB, Goodwin and his team recruit for-profit partners to reach into developing countries... View Details
Keywords: Jill Radsken
  • 07 Jan 2025
  • Blog Post

Revolutionizing Wellness: Kate Twist (MBA 2008) Shapes the Future of Consumer Health Brands

consumers and create a modern digital experience. I saw how the next generation of powerhouse brands are being built around consumer healthcare, and I saw a need for the delivery of healthcare services to... View Details
  • 05 Nov 2020
  • Blog Post

12 Weeks of VC Summer: Remote Edition

I’d recommend to other companies looking to bring new employees into the fold. For example, we had a Maverick-wide poker tournament (nothing like losing money that bonds you), and organized a wine tasting experience across the country (using a View Details
  • 01 Jan 2005
  • News

Louis V. Gerstner, Jr., MBA 1965

professionals to implement them, companies were eager to embrace an end-to-end service delivery partner providing open, nonproprietary solutions that simultaneously cut costs and increased efficiency. "We... View Details
  • 21 Aug 2000
  • Research & Ideas

Faculty Research Looks to Latin America

between the service delivery process, human resources and marketing policy, and on how these factors interact to affect service quality. Current research, with Professor... View Details
Keywords: by Martha Lagace
  • 01 Sep 2013
  • News

A Focus on You

To sweeten the deal, we have something big to offer in exchange. Beginning this month, HBS is launching a brand-new Alumni website, featuring personalized content delivery (based on your profession and unique interests), customized events... View Details
Keywords: Educational Services; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services
  • 28 Jun 2016
  • First Look

June 28, 2016

employee at Google's London office, Markus Berger, was thinking whether he should quit his job and go after his dream of becoming an entrepreneur. Berger's idea was to create Dinr, a company that would offer an upscale food ingredient View Details
Keywords: Sean Silverthorne
  • 16 Dec 2020
  • News

A Creator in the Era of Disruption

granted. Morrell: Alex Lazarow says this focus on deep impact differentiates frontier startups from their California counterparts. Lazarow: In Silicon Valley, less than 20% of unicorns are in industries like financial services, health care, education or any of these... View Details
  • 08 Jun 2010
  • First Look

First Look: June 8

and Marketing Services Industry? Myth vs. Realty Authors:Alvin J. Silk and Charles King III Publication:Journal of Current Issues and Research in Advertising (forthcoming) Abstract We analyze changes in concentration levels in the U.S.... View Details
Keywords: Martha Lagace
  • 18 Oct 2011
  • First Look

First Look: October 18

  PublicationsOptimizing Organic Waste to Energy Operations Authors:Bariş Ata, Deishin Lee, and Mustafa H. Tongarlak Publication:Manufacturing and Service Operations Management (forthcoming) Abstract A waste-to-energy firm that recycles... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2009
  • News

Read All About It!

goods and services — from a second or third vehicle to health clubs to text messaging — that their great-grandparents could hardly have dreamed of. At the same time, the underlying sources for all this consumption — our wealth and income... View Details
Keywords: Garry Emmons; Educational Services; Educational Services; Educational Services; Educational Services
  • 01 Apr 2015
  • Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

Developed in 2006, the Value-Based Health Care Delivery strategy includes a seven-part agenda to restructure health care. Part one calls for creating "integrated practice units," each organized around a particular medical... View Details
Keywords: by Carmen Nobel; Health
  • Web

What Others Are Saying - Institute For Strategy And Competitiveness

Health Care “Redefining Health Care has caught the imagination of many of the most influential voices in NHS reform and has been occupying minds at the highest level throughout this year. ...It is a rewarding read for anyone serious about healthcare reform.” — Nick... View Details
  • July 2011
  • Teaching Note

Weber Shandwick: The Client Relationship Leader Program (TN)

By: Robert G. Eccles and Penelope Rossano
Teaching Note for 408077. View Details
Keywords: Service Delivery; Organizational Structure; Groups and Teams; Employees; Growth and Development; Situation or Environment; Consolidation; Acquisition; Digital Platforms; Blogs; Social and Collaborative Networks; Internet and the Web; Public Relations Industry
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Eccles, Robert G., and Penelope Rossano. "Weber Shandwick: The Client Relationship Leader Program (TN)." Harvard Business School Teaching Note 412-023, July 2011.
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

purchasing departments. The process transforms these from functionally oriented cost centers into strategic partners with the line-operating units and the company. This alignment is often accomplished with a service agreement that defines... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 01 Jun 2015
  • News

Screen Grab

House of Cards and Orange Is the New Black. (Netflix also recently debuted Unbreakable Kimmy Schmidt, a Tina Fey–created comedy originally slated for NBC.) Even live sports, cable’s best hope for retaining subscribers, can be viewed online via View Details
Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Information; Arts, Entertainment
  • 03 Jan 2017
  • Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

of the common contracts people sign with themselves each year. If you have resolved to eat healthier, try ordering your groceries a week in advance of delivery. Internet delivery services make it all too... View Details
Keywords: by Carmen Nobel
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