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  • All HBS Web  (1,639)
    • People  (8)
    • News  (367)
    • Research  (910)
    • Events  (4)
    • Multimedia  (11)
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  • 03 Aug 2016
  • What Do You Think?

How Can We Hold the “Leadership Industry” Accountable?

and well-being of others.” He thinks these virtues are not often reflected in what actually happens in real organizational life. Instead, the leaders he sees commonly exhibit immodest, inauthentic, dishonest, untrustworthy, View Details
Keywords: by James Heskett; Education
  • 12 Oct 1999
  • Research & Ideas

How to Write a Great Business Plan

would-be backers a realistic idea of what magnitude of reward they can expect and when they can expect it. A great business plan is not easy to compose, Sahlman acknowledges, largely because most... View Details
Keywords: Re: William A. Sahlman
  • 04 Jan 2021
  • What Do You Think?

How Do We Sustain Organization Diversity?

all earners and remove private money from our lawmaking process (2) Remove a publicly traded company’s ability to repurchase their own stock, or allow it to continue under a steep tax penalty (3) Invest in... View Details
Keywords: by James Heskett
  • 09 Jul 2024
  • Research & Ideas

Are Management Consulting Firms Failing to Manage Themselves?

structure effectively rewards partners with larger clients able to sustain multi-team, multi-month programs. This fee structure and the overarching drive for growth invariably de-emphasize the importance of... View Details
Keywords: by David Fubini; Consulting
  • 18 Oct 2018
  • Research & Ideas

How to Use Free Shipping as a Competitive Weapon

more counterintuitive, says Ngwe. According to his research, VIP shoppers were less sensitive to paying a higher shipping fee, presumably because their desire for the products was stronger. "Whereas online sellers might think of a shipping incentive as a View Details
Keywords: by Kristen Senz; Retail
  • 27 Jul 2019
  • Op-Ed

Does Facebook's Business Model Threaten Our Elections?

When the FTC announced in July a $5 billion penalty and other actions against the company over privacy disgressions, the Federal Trade Commission said it well: “ through at least June 2018, Facebook... View Details
Keywords: by George Riedel
  • 02 Aug 2004
  • What Do You Think?

For Greater Transparency, Is Section 404 an Effective Response?

certify (upon penalty of legal action against them for failure to do so) the quality of internal control structures and procedures. You can imagine how this provision has captured the attention of CEOs... View Details
Keywords: by James Heskett
  • 22 Oct 2018
  • Sharpening Your Skills

Motivate Me, Please

everything. To Motivate Employees, Give an Unexpected Bonus (or Penalty) Employees can be more motivated by the anticipation of a reward or punishment than the actual payoff. Why Government 'Nudges' Motivate Good Citizen Behavior Research... View Details
Keywords: by Sean Silverthorne
  • 13 Jun 2018
  • Sharpening Your Skills

That Costs HOW Much?

graphicola Price is important to consumers not just because it determines whether they can afford to purchase that purse or patio set. The cost of an item sets the buyer's expectations as to how the product or service will perform and... View Details
Keywords: by Sean Silverthorne; Retail
  • 28 Oct 2001
  • What Do You Think?

What Can We Expect in the Other War?

things that talented managers seek: exciting work, personal development, a balanced lifestyle, a great company, and recognition and rewards for individual contributions. It is... View Details
Keywords: by James Heskett
  • 19 Sep 2012
  • Research & Ideas

Funding Innovation: Is Your Firm Doing it Wrong?

Here's a cautionary tale of innovation woe: Nokia has consistently outspent Apple on phone-related research and development over the past decade, especially in the years leading up to the launch of Apple's iPhone. Between 2004 View Details
Keywords: by Carmen Nobel
  • 05 Dec 2013
  • Op-Ed

Encourage Breakthrough Health Care by Competing on Products Rather Than Patents

do with genes, molecular pathways, and targets should be made openly available, or at least not subject to exclusive licensing. Instead, we should encourage competition around the development of molecules that interfere with or enhance... View Details
Keywords: by Richard G. Hamermesh; Biotechnology; Health
  • 10 May 2004
  • Research & Ideas

Rethink the Value of Joint Ventures

that firms can fully capitalize on these opportunities. This reduction of coordination and transport costs is continuing to create more and more opportunities for rationalization and, consequently, bigger... View Details
Keywords: by Cynthia Churchwell
  • 25 Feb 2008
  • Sharpening Your Skills

Sharpening Your Skills: Starting a Business

mistakes should I watch out for in starting a new company? Should I Keep Control Of My Company? Rich or Royal: What Do Founders Want? It's a fundamental tension many entrepreneurs face, the conflict between wanting to become rich and... View Details
  • 07 Jul 2020
  • Research & Ideas

Market Investors Pay More for Resilient Companies

The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
Keywords: by Kristen Senz; Financial Services
  • 04 Apr 2008
  • What Do You Think?

Who Owns Intellectual Property?

and for what share? Or has the culture of "free" become so deeply imbedded in the minds of a new generation of users that content developers can only hope for partial, occasional, or eventual financial View Details
Keywords: by Jim Heskett
  • 21 Jan 2013
  • Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

"Work done in the spirit of service is the highest form of worship." —Abdu'l-Bahá The field of economics is rife with the concept of "capital." There's financial capital—cold hard cash or cashable assets. There's fixed capital—the buildings, machines, View Details
Keywords: by Carmen Nobel
  • 05 Feb 2001
  • Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

policies, purchasing procedures. Allocate just enough resources to keep it alive but not enough to risk its becoming an innovator — because that would require more investment. Under the banner of decentralization and business unit... View Details
Keywords: by Rosabeth Moss Kanter
  • 19 Dec 2014
  • Research & Ideas

China’s Complicated Relationship With Mother Nature

pursue economic development, and rewarding officials on that basis, the country as a whole has been transformed into an entrepreneurial and industrial powerhouse. Case in... View Details
Keywords: Re: William C. Kirby; Manufacturing
  • 18 Nov 2013
  • Op-Ed

Twitter IPO: Overvalued or the Start of Something Big?

committing to an approach that may need to fundamentally change—something that is harder to accomplish at scale. That said, the pursuit of coveted "network effects," with winner-take-all rewards to the dominant platform View Details
Keywords: by Chet Huber; Technology
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