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Show Results For
- All HBS Web
(1,709)
- People (8)
- News (352)
- Research (922)
- Events (1)
- Multimedia (6)
- Faculty Publications (273)
- 24 Apr 2014
- News
Connecting past to present
extensive resources into an easy option for families across the globe. “By leveraging technology, the Internet, and network-effect scale, we’ve sparked mainstream interest in family history by making it accessible to millions of people... View Details
- March 2011
- Exercise
Customer Intelligence Advantage: Module 2 Assignment
By: F. Asis Martinez Jerez
This exercise directs students to analyze a customer-centric firm by first understanding the elements that characterize a customer-centric organization, then by capturing and comparing this firm's approach to customer-centricity. Students interview three levels in the... View Details
Keywords: Business Units; Customer Focus and Relationships; Customer Satisfaction; Employees; Knowledge Sharing; Knowledge Use and Leverage; Leadership; Competitive Advantage
Martinez Jerez, F. Asis. "Customer Intelligence Advantage: Module 2 Assignment." Harvard Business School Exercise 111-118, March 2011.
- July 1990 (Revised August 1995)
- Case
Symantec--1982-90
By: Nitin Nohria
As Symantec grew from a small, upstart software development company to a major player in the software development industry, the channels of information flow and the internal communication needs of the company became more complex. The geographically-dispersed structure... View Details
Keywords: Applications and Software; Communication Technology; Communication; Organizational Change and Adaptation; Employee Relationship Management; Growth and Development; Knowledge Dissemination; Knowledge Sharing; Knowledge Management; Information Technology Industry; United States
Nohria, Nitin. "Symantec--1982-90." Harvard Business School Case 491-010, July 1990. (Revised August 1995.)
- Web
Capturing Contemporary Latin American Business History - Creating Emerging Markets
Conferences Capturing Contemporary Latin American Business History – Oral History & Digital Resources The Capturing Contemporary Latin American Business History: Oral History and Digital Resources conference... View Details
- 09 Apr 2021
- Blog Post
Reflections on Student Conferences in 2020
Economy”. The virtual symposium attracted over 500 professionals across academia and industry, from investors to policy makers, to engage in discussion, debate, and share ideas about the future of energy in a new economy shaped by COVID,... View Details
- 25 Apr 2018
- Research & Ideas
We May Have Taken Too Much Credit for Easing Workplace Segregation
mostly one race are tipping the balance of integration among all firms, creating a less segregated workforce overall. “The turnover of organizations appears to have washed away progress on racial employment integration faster than such processes have built it up,” the... View Details
Keywords: by Dina Gerdeman
- 2011
- Working Paper
Managerial Practices That Promote Voice and Taking Charge among Frontline Workers
By: Julia Adler-Milstein, Sara J. Singer and Michael W. Toffel
Process-improvement ideas often come from frontline workers who speak up by voicing concerns about problems and by taking charge to resolve them. We hypothesize that organization-wide process-improvement campaigns encourage both forms of speaking up, especially voicing... View Details
Keywords: Communication; Employees; Knowledge Sharing; Knowledge Use and Leverage; Management Practices and Processes; Operations; Business Processes; Performance Improvement
Adler-Milstein, Julia, Sara J. Singer, and Michael W. Toffel. "Managerial Practices That Promote Voice and Taking Charge among Frontline Workers." Harvard Business School Working Paper, No. 11-005, July 2010. (Revised Sept. 2011. Best Theory-to-Practice Paper Award by Academy of Management's Health Care Management Division. Selected for Best Paper Proceedings of the 2011 Academy of Management Meeting.)
- Web
5.1 Information Technology | MBA
information made available by others through the Resources, such as the HBS Classcards, Canvas, CPD website, 12twenty, Alumni Directory, or other HBS online resources. Furthermore, information downloaded through or from the Resources is... View Details
- 11 Jul 2011
- Research & Ideas
Non-competes Push Talent Away
firms will not invest in R&D unless they can keep their people, but other research by Mark Garmaise at UCLA has shown just the opposite." To that end, Marx and Fleming have shared their findings with government officials in their home... View Details
- Web
Policies | Baker Library
the Harvard Library community and as active participants in its Copyright First Responders program, we work to create a shared culture of understanding of copyright. For more information and resources on... View Details
- January 2008
- Supplement
Joe Bachelder: Reflections
By: Brian Hall and James K. Sebenius
After Charles Suarez's failed compensation negotiations with Victor, Suarez's attorney, Joe Batchelder, joined class discussions of the case in a course taught by Professor Brian Hall. Professor James Sebenius also interviewed Joe Bachelder at length on this case and... View Details
- Web
MBA 2025 Alumni Technology Transition - Alumni
Help MBA 2025 Alumni Technology Transition 11ms Class of 2025 Technology Deadlines After graduation, your access to HBS resources will expire or transition. Please review the timeline below, and download any items you would like to retain... View Details
- 17 Nov 2003
- Research & Ideas
The Business Case for Diabetes Disease Management
the latest test results. A third approach—less common—is to create a coordinated "virtual team" around the patient, by sharing lab data, insurance claims data, and pharmacy data in an attempt to enhance overall care. Another... View Details
- Web
GDPR & Other Data Privacy Laws | Information Technology
information. The most notable is the European Union's General Data Protection Regulation (GDPR), but other countries are adopting similar resolutions. From Harvard's GDPR Resource Website : The General Data Protection Regulation (GDPR)... View Details
- Fast Answer
Sustainability in Agriculture and Agribusiness
number of approaches to sustainable agriculture, as well as supporting activities. The approaches all share the common goal of striving for sustainability, which includes environmental aspects but also socio-economic considerations. A... View Details
- 08 Feb 2018
- Op-Ed
What’s Missing From the Debate About Trump’s Tax Plan
distinction is a big difference in how those on the political left and right view society. The left tends to emphasize that we are “all in this together,” and that government is a way to share risk. So whether people end up with a fair... View Details
Keywords: by Matthew Weinzierl
- Web
Statement on Attack Against Israel | About
Statement on Attack Against Israel Dean Srikant Datar addresses the community about the attacks against Israel and follows up on the statement from Harvard University President Claudine Gay. Published October 10, 2023 Share via Facebook... View Details
- 07 May 2015
- Blog Post
Career Change: From the Military to Consulting
Exposed to new functions and industries through case studies, classmates, and the resources of our Career and Professional Development (CPD) Office, nearly 70% of HBS students will pursue ventures very different from the ones that led... View Details
- 31 Mar 2020
- Blog Post
Know Your Audience – Recruiting HBS Students for Investment Management
to her directly to learn more about the program and how to get involved. Managing Your Recruiting Resources For firms outside of the Boston area, there are several opportunities to engage with students for recruiting and education. First,... View Details
Keywords: Investment Management / Hedge Fund
- 01 Feb 2016
- Research & Ideas
CEOs and Coaches: How Important is Organizational 'Fit?'
we give enough time to managers to prove their worth and reveal whether they are a good/bad fit in the twenty-first century? Please share your thoughts in the comments section below. We would be interested in our readers’ perspectives.... View Details