Product Ratings - Publications - Faculty & Research

09 Aug 2004
Research & Ideas

A Diagnostic for Disruptive Innovation

specific customer groups either are overserved or are unsatisfied nonconsumers. Overserved customers consume a product or service but don't need all its features or functionality. Three specific indicators point to this customer group:... View Details

Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring

20 Nov 2007
First Look

First Look: November 20, 2007

a period of financial repression. Nationalization led to lower interest rates and lower quality intermediation and may have slowed employment gains in trade and services. Development lending goals were met, but these had no real impact.... View Details

Keywords: Martha Lagace

24 Oct 2013
News

Engineering a More Secure World

Purdue University in the early 1970s, Harris saw lots of classmates veer down the wrong path. Seeing the high failure rate among minority students, he joined a campus group of black engineers, where, he says, "Our entire objective was to... View Details

Keywords: Francis Storrs; Management, Scientific, and Technical Consulting Services; Professional Services

12 Nov 2001
Research & Ideas

Facing the New World Order

Asia, which are both high technology and linked to U.S. production systems. So I want to draw your attention to the fact that we really need to be clear, and I hope we're right also about the distinctions of the short term and the medium... View Details

Keywords: by Staff

22 Sep 2020
Research & Ideas

Recessions Push Some Entrepreneurs to Launch Too Soon

entrepreneus. Sean Silverthorne: First off, can you summarize your previous research findings? Maria Roche: Our first finding is that an increase in the unemployment rate is associated with a substantial rise in the share of entrepreneurs... View Details

Keywords: by Sean Silverthorne

02 Apr 2012
Research & Ideas

Do Online Dating Platforms Help Those Who Need Them Most?

answers depend on the platform. Some products help those who need the most help. Some help only those who have little trouble interacting in the real world anyway. And some platforms offer certain features that help those who need it... View Details

Keywords: by Carmen Nobel; Technology

01 Dec 2013
News

Batteries and Chocolates

striptease parties; male faculty would occasionally and good-naturedly attribute female faculty members' teaching ratings to their physical features. It didn't really bother me, to be honest, and I settled quite happily into my own female... View Details

Keywords: Spar, Debora; Colleges, Universities, and Professional Schools; Educational Services

11 Sep 2018
First Look

New Research and Ideas, September 11, 2018

the pass-through of both gas prices and nominal exchange rate fluctuations. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54935 forthcoming Consumption, Markets & Culture Big Data By: Deighton, John A. Abstract—Big... View Details

Keywords: Dina Gerdeman

14 Nov 2017
First Look

New Research and Ideas: November 14, 2017

applications, such as Snapchat filters, but AR is being applied in far more consequential ways in business. Pioneering organizations are already implementing it in product development, manufacturing, logistics, marketing, service, and... View Details

Keywords: Carmen Nobel

10 Nov 2008
What Do You Think?

How Much Can You Ask of Your Customers?

Summing Up Is customer volunteerism combined with "ownership" a double-edged sword? It's seems okay to involve customers in providing ideas for new products and processes. Encourage them to refer new business. But beware the... View Details

Keywords: by Jim Heskett

19 Nov 2012
Research & Ideas

LEED-ing by Example

In the debate over whether to increase or decrease the stringency of environmental regulations, the possibility that government agencies might use purchasing to stimulate market demand for "green" products and services is often... View Details

Keywords: by Carmen Nobel; Construction; Real Estate; Energy; Utilities

20 Sep 2012
Research & Ideas

US Competitiveness at Risk

previous one. The question was, "Why did this happen?" What were the causes of the problems, and what could leaders do about them? Jan Rivkin: By many current measures, America looks all right today: we have an enormously View Details

Keywords: Re: Michael E. Porter & Jan W. Rivkin

17 Nov 2020
In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

lead to a turbulent January for some retailers as they manage a potential increase in product returns. With more customers buying online without trying or inspecting, product returns will inevitably... View Details

Keywords: by Danielle Kost; Retail

03 Apr 2017
What Do You Think?

How About Investing in Human Infrastructure?

government-industry initiative, why not include in the program an investment in humans as well as bridges? If there is a topic more frequently discussed than infrastructure decay in the US, it’s inequality. Both are important sources of lost View Details

Keywords: by James Heskett; Construction

01 Mar 2004
News

David Horgan: Iraqi Briefing, 21st November, 2003

but resistance becomes more deadly. Coalition military morale has collapsed. The outcome will be decided by approaching US elections. High economic and political costs force rethinks. Oil drives all. Production averaged about 2 million... View Details

Keywords: Executive, Legislative, and Other General Government Support; Government

01 Feb 2001
News

Drilling Down

accelerates recovery rates to such an extent that it creates a treadmill situation—we have to run very hard just to stay even with existing production levels." Information technology is also used to sift... View Details

Keywords: Hanna, Julia; Matthew R. Simmons; Oil and Gas Extraction; Mining; Natural Gas Distribution; Utilities

01 Feb 2022
What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

(iStockphoto/Mladen Zivkovic) Several years ago, my spouse and I turned to concierge medicine. We no longer wanted to deal with a US health care system that often provides basically anonymous, production line diagnosis and treatment... View Details

Keywords: by James Heskett

03 Mar 2009
First Look

First Look: March 3, 2009

magnified in the online channel. Customer analysis suggests that opening retail stores paves the way for higher rates of customer acquisition and higher rates of repeat purchasing among existing customers in... View Details