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Show Results For
- All HBS Web
(1,206)
- News (68)
- Research (1,054)
- Multimedia (1)
- Faculty Publications (594)
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- Article
Earnings and Ratings at Google Answers
By: Benjamin Edelman
I analyze all questions and answers from the inception of the Google Answers service through November 2003, and I find notable trends in answerer behavior: more experienced answerers provide answers with the characteristics askers most value, receiving higher ratings... View Details
Keywords: Service Delivery; Opportunities; Behavior; Value; Jobs and Positions; Wages; Business Earnings
Edelman, Benjamin. "Earnings and Ratings at Google Answers." Economic Inquiry 50, no. 2 (April 2012): 309–320. (draft as first circulated in 2004.)
- September 2006 (Revised April 2007)
- Supplement
Tim Keller at Katzenbach Partners LLC (C)
By: Boris Groysberg, Christopher Marquis and Ayesha Kanji
Supplements the (A) case. The (C) case includes Keller's actual 2006 mid-year and self evaluations. View Details
Keywords: Projects; Management; Leadership; Organizations; Situation or Environment; Competition; Rank and Position; Attitudes; Motivation and Incentives; Performance Evaluation; Consulting Industry
Groysberg, Boris, Christopher Marquis, and Ayesha Kanji. "Tim Keller at Katzenbach Partners LLC (C)." Harvard Business School Supplement 407-039, September 2006. (Revised April 2007.)
- 31 Jul 2012
- First Look
First Look: July 31
everyday work life, but to date, little is known about how weather affects individual productivity. Most people believe that bad weather conditions reduce productivity. In this research, we predict and find just the opposite. Drawing on cognitive View Details
Keywords: Carmen Nobel
- January 2021 (Revised March 2022)
- Teaching Note
Ureed.com: The Marketplace for Language
This case explores the growth of Ureed, an online marketplace for translation services that is powered by a workforce consisting of remote freelancers who are based in the United Arab Emirates. Nour Al Hassan, the founder and CEO faced the challenge of how best to... View Details
- 10 Aug 2011
- Research & Ideas
HBS Faculty Views on Debt Crisis
ironic, given that in 2008 and 2009, they were given a hard time for issuing excessively positive ratings of structured products based on home mortgages that turned sour. Whatever they do, someone gets mad. That said, the mistakes on... View Details
Keywords: by Staff
- 02 Jul 2024
- Book
Five Essential Elements to Build the Capital You Need to Lead
communication positions you for opportunities to pursue your own treasure, to join other people's journeys, and to bring others along on your journey with you as well. One of the principles of communication, as I like to put it, is Ask... View Details
Keywords: by Dina Gerdeman
- 10 Sep 2018
- Research & Ideas
Celebrating 'The Men and Women of the Corporation' 40 Years Later
Rosabeth Moss Kanter: Because ideas move the world, and I wanted to move the world. I have a PhD in sociology, with a focus on social psychology and organizational behavior. Being a thought leader is a form of leadership, and I'm... View Details
Keywords: by Robin J. Ely
- 10 Sep 2013
- First Look
First Look: September 10
hold when considering changes in India's incumbent industry structures from 1989, determined before large-scale deregulation began, to 2005. Publisher's link: http://www.people.hbs.edu/wkerr/Ghani_Kerr_OConnell_RS_IndiaSpatial-8-26-13.pdf 2006 View Details
Keywords: Sean Silverthorne
- June 2013
- Case
Multiasistencia: Redefining the Relationship with Its Service Professionals
By: F. Asis Martinez-Jerez, Maria Garcia Perez and Katherine M. Miller
Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service professionals from a referral model to a guaranteed workload one. View Details
Keywords: Outsourcing; Incentives; Relational Contracts; Business Model; Motivation and Incentives; Job Cuts and Outsourcing; Contracts; Insurance Industry; Spain
Martinez-Jerez, F. Asis, Maria Garcia Perez, and Katherine M. Miller. "Multiasistencia: Redefining the Relationship with Its Service Professionals." Harvard Business School Case 113-143, June 2013.
- February 1975 (Revised April 2002)
- Case
Elizabeth Best (A)
By: Wickham Skinner and Ardis Burst
New political appointee with years of volunteer experience takes over highly responsible job in state government and is met with bureaucratic resistance. View Details
Keywords: Government Administration; Organizational Structure; Attitudes; Groups and Teams; Human Resources; Jobs and Positions; Prejudice and Bias; Public Administration Industry
Skinner, Wickham, and Ardis Burst. "Elizabeth Best (A)." Harvard Business School Case 675-123, February 1975. (Revised April 2002.)
- 1997
- Chapter
Environmental Determinants of Work Motivation, Creativity, and Innovation: The Case of R&D Downsizing
By: T. M. Amabile and R. Conti
Keywords: Job Cuts and Outsourcing; Research and Development; Working Conditions; Motivation and Incentives; Creativity; Innovation and Invention
Amabile, T. M., and R. Conti. "Environmental Determinants of Work Motivation, Creativity, and Innovation: The Case of R&D Downsizing." In Technological Innovation: Oversights and Foresights, edited by Raghu Garud, Praveen Rattan Nayyar, and Zur Baruch Shapira. New York: Cambridge University Press, 1997.
- November–December 2023
- Article
Look the Part? The Role of Profile Pictures in Online Labor Markets
By: Isamar Troncoso and Lan Luo
Profile pictures are a key component of many freelancing platforms, a design choice that can impact hiring and matching outcomes. In this paper, we examine how appearance-based perceptions of a freelancer’s fit for the job (i.e., whether a freelancer "looks the part"... View Details
Keywords: Freelancers; Gig Workers; Demographics; Prejudice and Bias; Selection and Staffing; Jobs and Positions; Analytics and Data Science
Troncoso, Isamar, and Lan Luo. "Look the Part? The Role of Profile Pictures in Online Labor Markets." Marketing Science 42, no. 6 (November–December 2023): 1080–1100.
- 14 Nov 2006
- First Look
First Look: November 14, 2006
School Note 706-492 Describes the basics of how to break down costs into productivity and input prices and then compare those cost drivers between competitors. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=706492 Tanishq: View Details
Keywords: Sean Silverthorne
- 21 Jun 2004
- Research & Ideas
Racial Diversity Pays Off
positions in society. Sociocultural distinctions may be race, ethnicity, gender, religion, nationality, and sexual orientation. Theory And Practice According to Ely, there are two competing theories about the impact of cultural diversity... View Details
Keywords: by Martha Lagace
- 30 Aug 2016
- First Look
August 30, 2016
Psychology Time, Money, and Happiness By: Mogilner, Cassie, and Michael I. Norton Abstract—We highlight recent research examining how people should manage their most precious resources—time and money—to maximize their happiness. Contrary... View Details
Keywords: Carmen Nobel
- 30 Sep 2008
- First Look
First Look: September 30, 2008
disbursements are relatively more staggered. Download the paper from SSRN ($5): http://www.nber.org/papers/w14074 Attitude-Dependent Altruism, Turnout and Voting Author:Julio J. Rotemberg Abstract This paper presents a goal-oriented model of political participation... View Details
Keywords: Martha Lagace
- 14 Feb 2017
- First Look
First Look at New Research: February 14
psychological scientists of the modern era. These readable essays highlight the most important contributions to theory and research in psychological science, show how the greatest View Details
Keywords: Sean Silverthorne
- 29 Jan 2008
- First Look
First Look: January 29, 2008
edited by James P. Walsh and Arthur P. Brief. Psychology Press, 2007 Abstract Environmental issues, while of growing interest, have been outside the main focus of business scholarship. This position on the... View Details
Keywords: Martha Lagace
- 29 Apr 2002
- Research & Ideas
Star Power! How to Win in Professional Services
Limits To Leadership Being the chief executive of any company is a demanding job. Carrying out the responsibilities of a CEO in a professional service firm is exceptionally challenging because the position lacks the inherent power and... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
- 2018
- Chapter
Work and Workplace
By: Kai Ruggeri, Jana Berkessel, Jascha Achterberg, Gerhard M. Prinz, Alessandra Luna-Navarro, Jon M. Jachimowicz and A. V. Whillans
Work is a major part of many lives. While individual experiences with work will differ—from how long we work to what jobs we have and to what extent we enjoy them—almost everyone is affected by employment, whether they have a job or not. Decades of research in the... View Details
Keywords: Workplace; Behavioral Insights; Retirement Savings; Working Conditions; Employees; Performance; Happiness; Health; Job Search; Change
Ruggeri, Kai, Jana Berkessel, Jascha Achterberg, Gerhard M. Prinz, Alessandra Luna-Navarro, Jon M. Jachimowicz, and A. V. Whillans. "Work and Workplace." Chap. 9 in Behavioral Insights for Public Policy: Concepts and Cases, edited by Kai Ruggeri, 156–173. New York: Routledge, 2018.