Performance Evaluations - Publications - Faculty & Research

26 Sep 2011
HBS Case

HBS Cases: Lady Gaga

agency. Should the performer continue with the arena tour solo? Should she develop a small tour for smaller venues? Or should she cancel the concert series entirely? The case, which Elberse coauthored with Michael Christensen (HBS MBA... View Details

Keywords: by Carmen Nobel; Entertainment & Recreation; Music

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

We know surprisingly little about mergers and acquisitions, despite the buckets of ink spilled on the topic. In fact, our collective wisdom could be summed up in a few short sentences: Acquirers usually pay too much. Friendly deals done using stock often View Details

Keywords: by Joseph L. Bower

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

Some of these barriers are related to inefficiencies in the domestic business environment, for example those captured in the World Bank's Logistical Performance Index (Arvis et al., 2010). Others are related to market access abroad, for... View Details

Keywords: by Christian Ketels

13 Mar 2005
Research & Ideas

The Tricky Business of Nonprofit Brands

International Red Cross, UNICEF, Médecins Sans Frontières, Oxfam, and Amnesty International. Topics include managing growth, performance assessment, mission and strategy development, and most of all, understanding, developing, and... View Details

Keywords: by Manda Salls

14 Nov 2017
First Look

New Research and Ideas: November 14, 2017

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53507 forthcoming Journal of Financial Economics Bubbles for Fama By: Greenwood, Robin, Andrei Shleifer, and Yang You Abstract—We evaluate Eugene Fama's claim that stock... View Details

Keywords: Carmen Nobel

Web

Launching Tech Ventures | HBS Online

Business Model Evaluation Business Model Alignment Featured Exercises Perform a business model quality assessment Characterize the different types of business models that exist in Startupland 5-6 hrs Module... View Details

18 Feb 2019
Book

What’s Really Disrupting Business? It’s Not Technology

do-it-yourself clothes washing). Customers evaluate the startup in comparison to what they already have. If you want to thoroughly understand a new business idea, you must take the current reality as your foundation. The second layer is... View Details

Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail

23 Oct 2012
First Look

First Look: October 23

year gains. We evaluate the performance of all policies under consideration using the same statistical and simulation tools and data as the U.S. policymakers use. Other case studies View Details

Keywords: Sean Silverthorne

20 Apr 2021
Book

A Simple Question That Can Guide Companies to Epic Success

confer. At the bottom of the value stick, employee WTS is the lowest compensation a person is willing to accept for performing a particular type of work. Pay an employee less than his WTS, and he will walk away from the job. As with WTP,... View Details

Keywords: by Danielle Kost

25 Aug 2003
Research & Ideas

Why IT Does Matter

cost performance of IT technologies over the first forty years changed by roughly 107, and for the foreseeable future will continue to evolve at the same rate. That is in sharp contrast to a train, which after eighty years moved six times... View Details

Keywords: by F. Warren McFarlan & Richard L. Nolan

11 Feb 2020
Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

Although adoption of artificial intelligence (AI) and machine learning (ML) for the enterprise is still in the early days, the technology has matured enough for entrepreneurs to start gathering inspiration and evaluating opportunities for... View Details

Keywords: by Rocio Wu

11 Aug 2011
Lessons from the Classroom

Perfecting the Project Pitch

Steenburgh's course, students give their pitches in front of peers who evaluate the performances on a number of factors, including the quality of the idea itself, how likely it is to succeed, and how... View Details

Keywords: by Dennis Fisher

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

tougher time getting work done than others. Whenever possible, managers should trust workers to make decisions about what they can and cannot accomplish, Neeley says. And based on input from employees, managers may want to evaluate each... View Details

Keywords: by Dina Gerdeman

06 Jan 2016
What Do You Think?

Why Do Leaders Get Their Timing Wrong?

company was performing well, at least on measures available to the public. (As a subsidiary of Amazon, Zappos no longer reports separate financials.) It is one of only 12 American companies that win awards both for its customer service... View Details

Keywords: by James Heskett; Auto; Fashion

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

Performance assessment. Educate managers about gender biases that can influence evaluation decisions. Assess the criteria managers use to rate performance, and eliminate ambiguous, vague, and malleable... View Details

Keywords: by Kristen Senz

04 Mar 2020
Research & Ideas

How Schmoozing with the Boss Helps Men Get Promoted

recruitment, hiring, and promotion processes and by conducting pay audits to evaluate salaries by gender. Yet Cullen’s research suggests that companies may need to consider more subtle underlying forces that are holding women back,... View Details

Keywords: by Dina Gerdeman

04 Nov 2013
Research & Ideas

The Real Cost of Bribery

payment, how it was detected, and the way the firm responded to the bribe after it was uncovered. To test the hypothesis, Serafeim evaluated data from the forensic services practice of PricewaterhouseCoopers, which provides global... View Details

Keywords: by Carmen Nobel

18 Apr 2000
Research & Ideas

Learning in Action

months. During the test period, Bean encourages extensive feedback at all times, and formally solicits feedback at three points: when the product is first received, at the midpoint, and at the end of the test. The midpoint evaluations are... View Details

Keywords: by David A. Garvin

08 Nov 2011
First Look

First Look: Nov. 8

industry to measure to what extent waiting-time performance impacts different firms' market shares and price decisions. We report on a large-scale empirical industrial organization study in which the demand equations for fast-food... View Details