Publications

June 1994 (Revised October 2001)
Supplement

Mrs. Fields, Inc. 1993

By: Lynda M. Applegate and Keri O. Pearlson

A compilation of press remarks that detail the changes in control and management initiated by the company. View Details

Keywords: Organizational Change and Adaptation; Management Systems; Food and Beverage Industry

April 2001 (Revised September 2001)
Case

ScreamingMedia Inc.

By: Paul W. Marshall and Michele Lutz

Keywords: Organizational Change and Adaptation; Strategic Planning; Web Services Industry

October 2000
Case

GE's Two-Decade Transformation: Jack Welch's Leadership Multimedia Case

By: Christopher A. Bartlett and Meg Wozny

General Electric is faced with Welch's impending retirement, and the question on many minds is whether anyone can sustain the blistering pace of change and growth characteristic of the Welch era. After briefly describing GE's heritage and Welch's transformation of the... View Details

Keywords: Leadership; Transformation; Organizational Change and Adaptation

June 1995 (Revised April 1997)
Case

Integron Incorporated: The Integrated Components Division (ICD)

A high-technology manufacturing company was recently given profit-and-loss "stand-alone" status by its parent. No longer a captive supplier, it must seek new markets for its technology and products on the outside world. Describes a benchmarking study by a group of... View Details

Keywords: Technology; Organizational Change and Adaptation; Restructuring; Manufacturing Industry

1994
Chapter

Strategic Change: How to Realign the Organization to Implement Strategy

By: Michael Beer and R. A. Eisentat

Keywords: Strategy; Organizational Change and Adaptation

August 1999
Case

Rob Waldron at SCORE! Educational Centers

Describes Rob Waldron's actions upon assuming leadership of SCORE! Educational Centers, an after-school tutoring enterprise. Examines the issue of acquiring and growing a small, self-owned company into a professional organization. Focuses on the steps Waldron takes to... View Details

Keywords: Organizational Change and Adaptation; Education

November 1987
Case

International Business Machines: Changes in Marketing Organization

By: Frank V. Cespedes

Keywords: Organizational Change and Adaptation; Marketing; Computer Industry; Information Technology Industry

March 1986 (Revised May 1989)
Case

Wright Line, Inc. (B)

After working unsuccessfully for three years with the new sales and distribution channels organization, Wright Line's managers assess their experience and restructure their marketing organization. View Details

Keywords: Organizational Change and Adaptation; Marketing

June 1992 (Revised May 1996)
Case

Xerox Corp.: Leadership Through Quality (C)

Reveals the course of action that Xerox took after discovering that its Leadership Through Quality program had not met all expectations. Reinforces the message that change is an ongoing and continuous effort, and that companies never achieve all of their change goals. View Details

Keywords: Organizational Change and Adaptation; Quality; Service Industry; Electronics Industry

March 1953 (Revised August 1985)
Case

Rose Co.

An accounting executive is appointed plant manager, his first major "line" assignment. The plant is to be operated on a decentralized basis, contrary to the company's other plans. Administrative problems are anticipated. View Details

Keywords: Organizational Change and Adaptation; Operations

30 Oct 2018
Working Paper Summaries

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 6 The Value Structure of Technologies, Part 1: Mapping Functional Relationships

Keywords: by Carliss Y. Baldwin

July 1997
Supplement

Allentown Materials Corporation: The Electronic Products Division (C)

By: Michael Beer

Supplements the (A) and (B) cases. Designed as an in-class handout. A rewritten version of an earlier supplement. View Details

Keywords: Change Management; Strategy; Organizational Change and Adaptation; Electronics Industry; United States