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  • All HBS Web  (1,787)
    • People  (4)
    • News  (571)
    • Research  (892)
    • Events  (8)
    • Multimedia  (3)
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  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

trend is the use of online tools to improve physical asset utilization in many traditional off-line businesses. This article discusses the water industry as an example, and the organizational changes and levers relevant to extracting... View Details
Keywords: by Sean Silverthorne
  • 23 May 2019
  • Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

In 1908, Harvard Business School’s first dean, Edwin Francis Gay, welcomed the School’s inaugural class of 59 students by saying that HBS was challenged with encouraging its students to have the “intellectual respect for business as a profession, with the social... View Details
Keywords: by Dina Gerdeman; Green Technology
  • 05 Oct 2010
  • First Look

First Look: October 5, 2010

Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole DeHoratius, and Ananth Raman Abstract To set service levels, firms must understand how changes in service affect customer demand. Supply... View Details
Keywords: Sean Silverthorne
  • 11 May 2010
  • First Look

First Look: May 11

United States, expanding coverage and regulating insurers. However, it was not clear that expanding coverage would resolve a longstanding dilemma of rising costs for insurance and care. As the Department of Health and Human Services... View Details
Keywords: Martha Lagace
  • 14 Jan 2014
  • First Look

First Look: January 14

physical assets (such as health records); combining data within and across industries (to, say, coordinate supply chains); trading data (as mobile providers do with information on users' whereabouts); and codifying best-in-class capabilities (such as View Details
Keywords: Sean Silverthorne
  • 09 Apr 2014
  • Research & Ideas

A Playbook for Small-Business Job Creation

received some $180 million in venture funding. The startup lending industry is exciting for a couple of reasons, Mills says. One, these companies can provide online markets that might make it easier for borrowers and lenders to find each... View Details
Keywords: by Carmen Nobel; Financial Services; Financial Services
  • 12 Aug 2014
  • First Look

First Look: August 12

2014 Journal of Advertising Research Pitfalls and Fraud in Online Advertising Metrics: What Makes Advertisers Vulnerable to Cheaters, and How They Can Protect Themselves By: Edelman, Benjamin G. Abstract—How does View Details
Keywords: Sean Silverthorne
  • 23 Oct 2012
  • First Look

First Look: October 23

(forthcoming) Abstract Competition among firms yields many benefits but can also encourage firms to engage in corrupt or unethical activities. We argue that competition can lead organizations to provide services that customers demand but... View Details
Keywords: Sean Silverthorne
  • 27 Sep 2016
  • First Look

September 27, 2016

uncertain, ambiguous, and complex (VUCA), Web 2.5-enabled economy. We show that a trio of forces of digital disruption—specifically the disintermediation of the services of instructors and facilitators, the disaggregation of the... View Details
Keywords: Sean Silverthorne
  • 20 Dec 2016
  • First Look

December 20, 2016

Dubra, and Alejandro Lagomarsino Abstract—We analyze the role of people’s beliefs about the rich in the determination of public policy in the context of a randomized online survey experiment. A question we study is the desirability of... View Details
Keywords: Carmen Nobel
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

evidence from two large banking organizations, I argue that systematic variations in ERM practices exist in the financial services industry. The cases illustrate four risk management ideal types and show how they form the 'risk management... View Details
Keywords: Martha Lagace
  • 06 Mar 2012
  • First Look

First Look: March 6

requirements, reorienting the discussion around housing finance reform from keeping mortgage credit cheap to ensuring financial stability, and instituting measures that compel asset managers to compete on the true value of the services... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

catalog and online channels. We show that the emergence and strength of cannibalizing and complementary effects vary over time, across type of channel, and by type of customer and provides insight into when and where managers can expect... View Details
Keywords: Martha Lagace
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

time. Optimal Deterrence When Judgment-Proof Agents Are Paid in Arrears—With an Application to Online Advertising Fraud Author:Benjamin G. Edelman Abstract I develop a screening model with delayed payments and probabilistic delayed... View Details
Keywords: Martha Lagace
  • 25 Oct 2016
  • First Look

October 25, 2016

2016 University of Chicago Press Innovation Equity: Assessing and Managing the Monetary Value of New Products and Services By: Ofek, Elie, Eitan Muller, and Barak Libai Abstract—This book bridges the gap between what academics know, and... View Details
Keywords: Sean Silverthorne
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

developing countries. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=708030 Opening Pandora's Box Harvard Business School Case 607-135 Pandora.com provided a highly customizable online radio View Details
Keywords: Martha Lagace
  • 30 Aug 2011
  • First Look

First Look: August 30

311-118 Worldwide, and in the U.S. marketplace in particular, the French cachet of L'Oréal was one of its most powerful marketing tools. However, with the opening up of emerging markets, L'Oréal had to cater to a diverse customer base: an... View Details
Keywords: Sean Silverthorne
  • 25 Oct 2011
  • First Look

First Look: October 25

the trading of patents: brokers, non-practicing entities (NPEs), defensive aggregators, online platforms, auctions, and unique entities such as Intellectual Ventures. We discuss the fundamental causes for the lack of liquidity in the IP... View Details
Keywords: Sean Silverthorne
  • 28 Apr 2010
  • Research & Ideas

Earth Day Reflections

footprint. I realize that not every company can make a commitment like Unilever's, but there are enormous opportunities for companies in tightening up processes. Many of the environmental challenges we face are a result of assuming that environmental goods and View Details
Keywords: by Staff
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

perverse effect of perpetuating the problem. Drawing on a case study of a professional service firm, we develop a multilevel theory to explain why organizations are caught in this conundrum. We present data suggesting that the work-family... View Details
Keywords: Dina Gerdeman
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