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  • 08 Sep 2015
  • First Look

September 8, 2015

Business Review Case Study: Can You Win Back Online Shoppers? By: Teixeira, Thales S., and Sunil Gupta Abstract—This case study discusses the options that brick-and-mortar retailers can use to combat the negative consequences of... View Details
Keywords: Carmen Nobel
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

sustained, recipients will flee these threats or otherwise reshape their network to attenuate the negative psychological effects of the threat. Analyzing four years of peer feedback and social network data from an agribusiness company in... View Details
Keywords: by Sean Silverthorne
  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

the Vegetables Later: A Study of Online Grocery Purchases and Order Lead Time (revised) Authors:Katherine L. Milkman, Todd Rogers, and Max H. Bazerman Abstract How do decisions made for tomorrow or two days in the future differ from... View Details
Keywords: Martha Lagace
  • 18 Jun 2014
  • Research & Ideas

Leading Innovation is the Art of Creating ‘Collective Genius’

organizations with reputations for being highly innovative, then found 16 leaders within those organizations and studied how they worked. Determined to feature a global perspective, the authors include narratives of executives within India-based IT company HCL... View Details
Keywords: by Kim Girard
  • 17 Sep 2013
  • First Look

First Look: September 17

  Publications September 2013 Management Science Diasporas and Outsourcing: Evidence from oDesk and India By: Ghani, Ejaz, William R. Kerr, and Christopher Stanton Abstract—This study examines the role of the Indian diaspora in the outsourcing of work to India. Our... View Details
Keywords: Sean Silverthorne
  • 13 Apr 2020
  • Research & Ideas

Small Businesses Are Worse Off Than We Thought

survey of nearly 6,000 small-business owners conducted by a team of researchers in partnership with Alignable, an online business networking platform with 4.5 million members. The survey results paint a bleak picture of America’s current... View Details
Keywords: by Kristen Senz; Financial Services
  • Web

Articles - Institute For Strategy And Competitiveness

in attempts to cut costs, uncovering multiple opportunities to improve processes in ways that lower total costs and deliver better care. Publications Delivering Higher Value Care Means Spending More Time with Patients HARVARD BUSINESS REVIEW View Details
  • 25 Jul 2017
  • First Look

First Look at New Research and Ideas: July 25, 2017

Using data from Boston, we show that reserve and precedence adjustments have similar quantitative effects. Our results illustrate that policies about precedence, heretofore underexplored, are inseparable from other aspects of admissions... View Details
Keywords: Carmen Nobel
  • 04 Oct 2004
  • Research & Ideas

Start to Measure Your E-commerce Success

is not much historical data and experience for managers to draw upon when developing or applying metrics, and many economic benefits of e-commerce projects are seen as difficult to measure. Further, the pace of change in e-business and... View Details
Keywords: by Marc J. Epstein
  • 02 Nov 2016
  • Op-Ed

Government and Financial Tech Can Fix Cash Woes for Small Businesses

months some compelling data have been released that give us more insight into cash flow dynamics of America’s small businesses. This month’s JPMorgan Chase Institute’s Cash is King: Flows, Balances and Buffer Days report showed that on... View Details
Keywords: by Karen Mills
  • 01 Sep 2018
  • News

Ask the Expert: Delivering the Goods

to last-mile business from FedEx, UPS, and Amazon. Unfortunately, the online retailer is piloting its own delivery service that would put it in direct competition with the Postal Service. And Amazon isn’t alone in the search for last-mile... View Details
Keywords: Jen McFarland Flint
  • 06 Apr 2016
  • Research & Ideas

Should Entrepreneurs Pitch Products or Ideas for Products?

speculation—and then, hopefully, sell it? “One of the top questions screenwriters talk about in their online communities is whether to pitch or to spec,” says Luo. In her paper published by Management Science, When to Sell Your Idea:... View Details
Keywords: by Carmen Nobel; Motion Pictures & Video; Entertainment & Recreation; Banking
  • 01 Jun 1997
  • News

MBA Program:Rapid Innovation in '96

the MBA Program Office. Admissions As part of its ongoing commitment to attract and admit the best candidates to the School, the MBA Program now requires all applicants to take the Graduate Management Admissions Test (GMAT). "The GMAT View Details
  • 01 Jun 2020
  • News

Vital Signs

around for a long time but with slower adoption than what we’d like to see. COVID has provided the momentum to bring more care online as providers adapt to the situation. Especially for clinics and hospitals that are treating COVID... View Details
Keywords: Jen Mele; COVID-19; Ambulatory Health Care Services; Health, Social Assistance
  • 27 Aug 2013
  • First Look

First Look: August 27

Bluefin had built a system that gathered millions of online comments in an effort to develop new metrics for TV programs and brand advertising. With data from Twitter and other social sites, expressions, not... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2013
  • News

Lesson Plans

site who has lived that turnaround experience and done it with confidence would be extremely powerful." —Carl Christopher ON- AND OFF-LINE LEARNING "The US education system is doing the same thing over and over, yet expecting different results. Sal Khan (MBA 2003) and... View Details
Keywords: Educational Support Services; Educational Services; Elementary and Secondary Schools; Educational Services
  • 08 Jan 2019
  • First Look

New Research and Ideas, January 8, 2019

https://www.hbs.edu/faculty/Pages/item.aspx?num=55409 Harvard Business School Case 119-023 Chateau Winery (A): Unsupervised Learning This case follows Bill Booth, marketing manager of a regional wine distributor, as he applies unsupervised learning on View Details
Keywords: Dina Gerdeman
  • 12 Sep 2017
  • First Look

First Look at New Research and Ideas, September 12, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=53182 September–October 2017 Harvard Business Review The Surprising Power of Online Experiments: Getting the Most Out of A/B and Other Controlled Tests By: Kohavi, Ron, and Stefan H. Thomke... View Details
Keywords: Carmen Nobel
  • 03 Mar 2015
  • First Look

First Look: March 3

advertising strategy, and leather sourcing issues. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/514078-PDF-ENG Harvard Business School Case 815-070 The Grommet The Grommet, an online product launch platform, was at the... View Details
Keywords: Sean Silverthorne
  • 31 Jul 2012
  • First Look

First Look: July 31

mobility effects of workgroup demography by integrating the social identification processes of cohesion, competition, and comparison. Using five years of personnel data from a large law firm, we examine the influence of demographic match... View Details
Keywords: Carmen Nobel