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  • All HBS Web  (3,323)
    • People  (13)
    • News  (1,317)
    • Research  (925)
    • Events  (32)
    • Multimedia  (54)
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  • 06 Dec 2021
  • Research & Ideas

The Popular Stock Metric That Can Lead Investors Astray

New York Stock Exchange, Amex, and NASDAQ. "I was really surprised to see how poorly book-to-market is doing." In all, Wang and colleagues examined 84,837 data points from companies with at least 10 months... View Details
Keywords: by Rachel Layne
  • 20 Apr 2010
  • First Look

First Look: April 20

School Supplement 310-077 After its successful new U.K. venture, the Hospital for Special Surgery wants to do more of the same, without decimating its core New York City... View Details
Keywords: Martha Lagace
  • 09 Apr 2014
  • Research & Ideas

A Playbook for Small-Business Job Creation

landscape. Small, innovative, entrepreneurial companies are popping up everywhere to address the small business credit market." Mills cites the example of OnDeck Capital, a New York web-based company... View Details
Keywords: by Carmen Nobel; Banking; Financial Services
  • 06 Apr 2016
  • What Do You Think?

As Tim Cook, How Would You Tackle Apple's Next Challenge?

products are secure? As Tim Cook, what else would be on your mind and in your plans? What would you do? Why? What do you think? Reference: Katie Benner, John Markoff, and Nicole Perlroth, Apple’s Newest Challenge: Learning How Government Cracked Its iPhone, The View Details
Keywords: by James Heskett; Computer
  • 06 Jan 2010
  • What Do You Think?

Is a Stringent Climate Change Agreement a Pot of Gold?

(through some form of sovereign fund) to those economies that are short of it? Is a climate change agreement a pot of gold or only the rainbow? Does it matter? What do you think? To read more: Vikas Bajaj, "In India, a Developing Case of Innovation Envy," The... View Details
Keywords: by Jim Heskett; Energy; Utilities
  • 04 May 2016
  • What Do You Think?

What Does Boaty McBoatface Tell Us About Brand Control on the Internet?

control over brands is explicitly ceded to the public for marketing purposes. As I write this, the Binghamton, New York minor league professional baseball team is thought to be on its way to being named the... View Details
Keywords: by James Heskett; Advertising
  • 28 Feb 2005
  • Research & Ideas

Amazon, eBay and the Bidding Wars

looking at how students are matched with schools. We helped New York City design a new matching system for assigning students to high schools. (Under their old system, 30,000... View Details
Keywords: by Sara Grant; Web Services; Technology
  • 02 Feb 2002
  • What Do You Think?

Will the Societal Effects of Enron Exceed Those of September 11?

case is finally litigated, we may conclude that both involved criminal behavior. The comparison of loss of life and criminal activity between the two is so forced as to appear not only insensitive but also positively asinine. —Joe Hill MIT economist Paul Krugman argued... View Details
Keywords: by James Heskett
  • 07 Jan 2015
  • What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

Excellence: Pay Strategies for the New Economy (San Francisco: Jossey-Bass Publishers, 2000). Alina Tugend, Secrecy About Salaries May Be on the Wane, The New York Times,... View Details
Keywords: by James Heskett
  • 04 May 2009
  • Research & Ideas

What’s Next for the Big Financial Brands

(Editor's note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business. It is reprinted on HBS Working Knowledge.) Recent news coverage of the cosmetic name change... View Details
Keywords: by John Quelch; Banking; Financial Services
  • 08 Jan 2020
  • Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

out of favor, as the team failed to perform and Kiffin ruffled the feathers of owner Al Davis, among others, according to an article in the New York Times. There are many other examples of young,... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 12 Nov 2024
  • HBS Case

Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers

different, with unemployment at 27 percent unemployment and recidivism at almost 77 percent in 2022. Some $88 billion was spent per year to run the sprawling prison system in the United States, with the New View Details
Keywords: by Avery Forman; Employment
  • 08 Jul 2015
  • What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

"The Problem With Work Is Overwork," The New York Times, May 31, 2015, p. BU4. James Heskett is coauthor with W. Earl Sasser, Jr. and Leonard A. Schlesinger of the upcoming book, What Great Service... View Details
Keywords: by James Heskett; Financial Services
  • 15 Jun 2020
  • Research & Ideas

A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.

more urgent. Health care workers from areas where there are fewer cases are already traveling to hotspots like Boston and New York to help, Trelstad says. Central to the case study is a decision Last Mile... View Details
Keywords: by Rachel Layne; Health
  • 29 Oct 2020
  • Research & Ideas

The COVID Gender Gap: Why Fewer Women Are Dying

the spread of COVID-19—airborne transmission—is largely reduced by wearing face masks, with 78,000 fewer infections in Italy in a month and 66,000 fewer in New York City over a three-week period once masks... View Details
Keywords: by Dina Gerdeman; Health
  • 04 Oct 2007
  • What Do You Think?

Has Managerial Capitalism Peaked?

Business School Press, forthcoming) as reported in Louis Uchitelle, "Revising a Boardroom Legacy," The New York Times, September 28, 2007, pp. C1 and C5. View Details
Keywords: by Jim Heskett
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

momentum until the deal was virtually closed. Neither side did its due diligence on their mutual perceptions of the real underlying social contract—partly because of the cultural chasms dividing old-line industrial Japan, creative Hollywood, and the View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 01 Feb 2022
  • What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth (John Wiley & Sons, Inc., 2019). Sarah Kessler, “One Risk of Remote Work: Being Forgotten,” The New York... View Details
Keywords: by James Heskett
  • 06 Aug 2014
  • What Do You Think?

What Is Warren Bennis’s Legacy?

Summing Up Was Warren Bennis's Optimism Regarding the Future of Leadership Warranted? In a recent obituary for Warren Bennis in the New York Times, former executive and HBS Professor Bill George was quoted... View Details
Keywords: by James Heskett; Education
  • 10 Oct 2005
  • Research & Ideas

Homers: Secrets on the Factory Floor

extreme example of distancing from organizational tensions: They simply decide to work on their own. Naomi Rothman—a colleague at New York University—and I are analyzing data on contingent workers and are... View Details
Keywords: by Sean Silverthorne; Manufacturing
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