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      • July 2001 (Revised September 2005)
      • Case

      USA TODAY: Pursuing the Network Strategy (A)

      By: Michael L. Tushman, Michael J. Roberts and David Kiron
      Describes the evolution of USA TODAY Online, the electronic version of the newspaper, within the organizational structure of the newspaper. Describes the tensions and issues that develop and the pressure from the Online division to be spun off. At the same time, CEO... View Details
      Keywords: Business Units; Organizational Change and Adaptation; Integration; Internet and the Web; Organizational Design; Groups and Teams; Newspapers; Innovation and Invention; Journalism and News Industry
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      Tushman, Michael L., Michael J. Roberts, and David Kiron. "USA TODAY: Pursuing the Network Strategy (A)." Harvard Business School Case 402-010, July 2001. (Revised September 2005.)
      • July 2001 (Revised September 2005)
      • Case

      USA TODAY: Pursuing the Network Strategy (B)

      By: Michael L. Tushman, Michael J. Roberts and David Kiron
      Supplements the (A) case. View Details
      Keywords: Business Units; Organizational Change and Adaptation; Integration; Internet and the Web; Organizational Design; Groups and Teams; Newspapers; Innovation and Invention; Journalism and News Industry
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      Tushman, Michael L., Michael J. Roberts, and David Kiron. "USA TODAY: Pursuing the Network Strategy (B)." Harvard Business School Case 402-011, July 2001. (Revised September 2005.)
      • June 2001
      • Case

      AtomFilms

      By: Bharat N. Anand and Taslim Pirmohamed
      Examines the evolution of AtomFilms--one of the few companies that survived the spate of failures in digital entertainment in 2000--from the time of its founding in 1998 to its merger with Shockwave in December 2000. Within a short period of time, AtomFilms had built... View Details
      Keywords: Mergers and Acquisitions; Resource Allocation; Brands and Branding; Organizational Structure; Problems and Challenges; Alliances; Strategy; Entertainment and Recreation Industry
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      Anand, Bharat N., and Taslim Pirmohamed. "AtomFilms." Harvard Business School Case 701-063, June 2001.
      • March 2001 (Revised December 2007)
      • Case

      Katharine Graham

      By: Kathleen L. McGinn, Lisa M. Gunther and Dina R. Pradel
      Details the career of Katharine Graham of the Washington Post Co., a pioneer in her field and one of the first high-profile women to lead a major public company. Her story is a unique example of how power and expertise are built over time, and differs from those of... View Details
      Keywords: Decision Choices and Conditions; Values and Beliefs; Leadership; Personal Development and Career; Power and Influence; Social and Collaborative Networks; Journalism and News Industry
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      McGinn, Kathleen L., Lisa M. Gunther, and Dina R. Pradel. "Katharine Graham." Harvard Business School Case 801-276, March 2001. (Revised December 2007.)
      • March 2001 (Revised March 2021)
      • Teaching Note

      Heidi Roizen (TN)

      By: Kathleen L. McGinn and Linda-Eling Lee
      Teaching Note for (9-800-228). View Details
      Keywords: Venture Capital; Entrepreneurship; Networks
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      McGinn, Kathleen L., and Linda-Eling Lee. "Heidi Roizen (TN)." Harvard Business School Teaching Note 801-278, March 2001. (Revised March 2021.)
      • March 2001 (Revised July 2007)
      • Background Note

      Power and Influence: Achieving Your Objectives in Organizations

      By: Kathleen L. McGinn and Elizabeth Long Lingo
      Power is the potential to mobilize energy. This rather neutral definition does not address the issues of how to exercise power or to what ends. The answers to these questions determine the ultimate value of an individual's power. This note is written to help readers... View Details
      Keywords: Organizational Culture; Personal Development and Career; Power and Influence; Social and Collaborative Networks; Value
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      McGinn, Kathleen L., and Elizabeth Long Lingo. "Power and Influence: Achieving Your Objectives in Organizations." Harvard Business School Background Note 801-425, March 2001. (Revised July 2007.)
      • March 2001
      • Article

      Strategy and the Internet

      By: M. E. Porter
      Many of the pioneers of Internet business, both dot-coms and established companies, have competed in ways that violate nearly every precept of good strategy. Rather than focus on profits, they have chased customers indiscriminately through discounting, channel... View Details
      Keywords: Strategy; Online Technology
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      Porter, M. E. "Strategy and the Internet." Harvard Business Review 79, no. 3 (March 2001): 62–78.
      • February 2001 (Revised November 2019)
      • Case

      Delivery Problems at Arrow Electronics, Inc. (A)

      By: Andrew P. McAfee, Frances X. Frei and Kerry Herman
      Describes a dramatic decrease in service levels (on-time shipments) from the warehouse network of a large electronics distributor. Students need to analyze the root cause of the problem and propose actions. A rewritten version of an earlier case. View Details
      Keywords: Order Taking and Fulfillment; Problems and Challenges; Business Processes; Distribution Industry; Electronics Industry
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      McAfee, Andrew P., Frances X. Frei, and Kerry Herman. "Delivery Problems at Arrow Electronics, Inc. (A)." Harvard Business School Case 601-131, February 2001. (Revised November 2019.)
      • February 2001 (Revised June 2002)
      • Case

      Customer Value Measurement at Nortel Networks--Optical Networks Division

      By: Das Narayandas
      Since 1995, Nortel Networks' Optical Networks (ON) division has been incorporating customer satisfaction and loyalty measures into its business practices to increase customer value. Over the years, key process owners in various parts of the organization have become... View Details
      Keywords: Business Divisions; Customer Focus and Relationships; Customer Satisfaction; Management Teams; Marketing Strategy; Value Creation; Telecommunications Industry
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      Narayandas, Das. "Customer Value Measurement at Nortel Networks--Optical Networks Division." Harvard Business School Case 501-050, February 2001. (Revised June 2002.)
      • 2001
      • Book

      Eight Imperatives for Leaders in a Networked World

      By: Lynda M. Applegate and J. Mechling
      Keywords: Leadership; Technology
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      Applegate, Lynda M., and J. Mechling. Eight Imperatives for Leaders in a Networked World. Cambridge: John F. Kennedy School of Government, 2001. (Recommendations of the Harvard Policy Group on Network-enabled Services and Government.)
      • 2001
      • Conference Presentation

      Trust in Business-to-Business Relationships: Combining Social and Electronic Networks

      By: Ranjay Gulati
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      Gulati, Ranjay. "Trust in Business-to-Business Relationships: Combining Social and Electronic Networks." Paper presented at the Academy of Management Annual Meeting, Washington, DC, 2001.
      • December 2000
      • Background Note

      Networked Utility Providers

      By: Thomas R. Eisenmann and Alastair Brown
      Defines and describes ways to categorize networked utilities, software "applets" such as RealNetwork's RealPlayer, Macromedia's Shockwave, and AOL's ICQ that are downloaded via the Internet. Networked utilities extend basic Web browser capability to allow users to... View Details
      Keywords: Business Model; Software; Web Services Industry
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      Eisenmann, Thomas R., and Alastair Brown. "Networked Utility Providers." Harvard Business School Background Note 801-309, December 2000.
      • December 2000
      • Teaching Note

      Bell Atlantic and the Union City Schools (A): The Intelligent Network TN

      By: Rosabeth M. Kanter and Ellen Pruyne
      Teaching Note for (9-399-029). View Details
      Keywords: Telecommunications Industry; New Jersey
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      Kanter, Rosabeth M., and Ellen Pruyne. "Bell Atlantic and the Union City Schools (A): The Intelligent Network TN." Harvard Business School Teaching Note 301-066, December 2000.
      • November 2000
      • Teaching Note

      Geocast Network Systems, Inc.

      By: Thomas R. Eisenmann and Christina L. Darwall
      Teaching Note for (9-801-211). View Details
      Keywords: Web Services Industry; Entertainment and Recreation Industry
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      Eisenmann, Thomas R., and Christina L. Darwall. "Geocast Network Systems, Inc." Harvard Business School Teaching Note 801-301, November 2000.
      • November 2000
      • Case

      Geocast Network Systems, Inc.

      By: Thomas R. Eisenmann, Christina L. Darwall and Elizabeth Kind
      Geocast, a venture-backed start-up, had developed innovative technology for "datacasting" broadband information and entertainment content to an external hard drive, where it was cached for later retrieval by a Web-enabled PC. By using terrestrial TV, direct broadcast... View Details
      Keywords: Business Model; Customer Value and Value Chain; Entrepreneurship; Venture Capital; Information Management; Technological Innovation; Marketing Channels; Corporate Strategy; Entertainment and Recreation Industry; Web Services Industry
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      Eisenmann, Thomas R., Christina L. Darwall, and Elizabeth Kind. "Geocast Network Systems, Inc." Harvard Business School Case 801-211, November 2000.
      • November 2000
      • Case

      Reuters Greenhouse Fund

      By: Rosabeth M. Kanter and Daniel Galvin
      Reuters Greenhouse Fund had successfully invested in a portfolio of 79 companies working in areas relevant to Reuters Group's strategic interests. It had itself facilitated a powerful network among the companies and become a respected global venture capital firm.... View Details
      Keywords: Venture Capital; Investment; Investment Portfolio; Corporate Entrepreneurship; Financial Strategy; Organizational Change and Adaptation; Transition; Partners and Partnerships; Networks; Internet; Financial Services Industry; Media and Broadcasting Industry
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      Kanter, Rosabeth M., and Daniel Galvin. "Reuters Greenhouse Fund." Harvard Business School Case 301-012, November 2000.
      • November 2000
      • Teaching Note

      Novell: World's Largest Network Software Company TN

      By: Richard L. Nolan
      Teaching Note for (9-300-038). View Details
      Keywords: Information Technology Industry
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      Nolan, Richard L. "Novell: World's Largest Network Software Company TN." Harvard Business School Teaching Note 301-068, November 2000.
      • October 2000 (Revised November 2000)
      • Case

      New Economy Ethics: YouKnowIt.com

      By: Joseph L. Badaracco Jr. and Kim Slack
      Entrepreneur Janice Schwartz is hoping to grow her start-up company by creating a technical advisory board and compensating members with discounted company stock. Schwartz is considering six candidates that can help her online education company in a variety of ways: as... View Details
      Keywords: Business Startups; Crime and Corruption; Customers; Entrepreneurship; Venture Capital; Governing and Advisory Boards; Media; Networks; Internet
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      Badaracco, Joseph L., Jr., and Kim Slack. "New Economy Ethics: YouKnowIt.com." Harvard Business School Case 301-050, October 2000. (Revised November 2000.)
      • October 2000 (Revised November 2005)
      • Case

      Li & Fung (A): Internet Issues

      By: F. Warren McFarlan and Fred Young
      This case looks at the issues facing a Hong Kong-based trading company, which links hundreds of factories in India and Asia with major customers like Gap and the Limited in Europe and in the United States. The company has recently launched a dot-com operation to allow... View Details
      Keywords: Information Technology; Internet and the Web; Multinational Firms and Management; Distribution Channels; Logistics; Networks; Markets; Supply Chain; Retail Industry; Hong Kong; India; Europe; United States
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      McFarlan, F. Warren, and Fred Young. "Li & Fung (A): Internet Issues." Harvard Business School Case 301-009, October 2000. (Revised November 2005.)
      • September 2000
      • Case

      Intellectual Property Exchange (A), The

      By: Lynda M. Applegate and Gavin Clarkson
      As the marketplace for intellectual assets explodes, the mechanisms for liquidity and exchange have not kept pace. Bryan Benoit, partner at PricewaterhouseCoopers (PwC), believes that he has a solution. Working initially with a shoestring development budget, he has... View Details
      Keywords: Global Strategy; Intellectual Property; Knowledge Management; Brands and Branding; Problems and Challenges; Networks; Internet
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      Applegate, Lynda M., and Gavin Clarkson. "Intellectual Property Exchange (A), The." Harvard Business School Case 801-176, September 2000.
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