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  • 2021
  • Working Paper

Does Who Helps You Impact Your Behavior? Examining the Effects of Social Interactions on Knowledge Sharing in Online Communities

By: Eunkwang Seo, Frank Nagle and Sonali K. Shah
Online communities provide vibrant forums for knowledge sharing and are increasingly being used by individual users and firms to source knowledge and create and capture value. Yet, there is much to learn about how the actions of community members affect other members,... View Details
Keywords: Online Communities; Knowledge Development; Innovation; Reciprocity; Knowledge Sharing; Networks; Innovation and Invention; Interpersonal Communication
Related
  • 15 Mar 2024
  • HBS Case

Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work

of “fake harmony” that has become popular in today’s workplace and learn how to speak up appropriately, she says. “What do you speak about with colleagues?” Wing asks. “Weather, food, sports, and sometimes vacations. What we don’t talk... View Details
Keywords: by Avery Forman

    Entering StartUpLand: An Essential Guide to Finding the Right Job

    Many professionals aspire to work for a start-up. Executives from large companies view them as models to help them adapt to today’s dynamic innovation economy. Yes, start-ups look magical, but they can also be chaotic and inaccessible. Many books are written for... View Details

    • Program

    Leading Change and Organizational Renewal

    the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven... View Details
    • March 2025
    • Case

    Stagwell: AI and the Future of Marketing

    By: Suraj Srinivasan and Radhika Kak
    In early 2025, Mark Penn, Founder, CEO and Chairman of Stagwell, a global marketing company with a network of over 70+ agencies that served over 4000 blue-chip customers across 40 countries, was looking at ways that marketers should navigate the disruption emanating... View Details
    Keywords: Advertising; Innovation Strategy; Change Management; AI and Machine Learning; Digital Transformation; Technology Adoption; Marketing Strategy; Service Delivery; Creativity; Business Model; Advertising Industry; Technology Industry
    Related
    • Web

    Business & Environment

    expected losses, and demand remains elastic—results that are inconsistent with the textbook models of insurance demand. Financial constraints are a key force: constrained households reduce coverage as premiums rise, while unconstrained... View Details
    • June 2021
    • Article

    From Predictions to Prescriptions: A Data-driven Response to COVID-19

    By: Dimitris Bertsimas, Léonard Boussioux, Ryan Cory-Wright, Arthur Delarue, Vassilis Digalakis Jr, Alexander Jacquillat, Driss Lahlou Kitane, Galit Lukin, Michael Lingzhi Li, Luca Mingardi, Omid Nohadani, Agni Orfanoudaki, Theodore Papalexopoulos, Ivan Paskov, Jean Pauphilet, Omar Skali Lami, Bartolomeo Stellato, Hamza Tazi Bouardi, Kimberly Villalobos Carballo, Holly Wiberg and Cynthia Zeng
    The COVID-19 pandemic has created unprecedented challenges worldwide. Strained healthcare providers make difficult decisions on patient triage, treatment and care management on a daily basis. Policy makers have imposed social distancing measures to slow the disease, at... View Details
    Keywords: COVID-19; Health Pandemics; AI and Machine Learning; Forecasting and Prediction; Analytics and Data Science
    Related
    • Program

    PLD Module 5

    where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the... View Details
    • 21 May 2018
    • Blog Post

    Harnessing The Power of Collaboration to Create Opportunity in Chicago

    not be more proud of my involvement in this transformative project. I employed much of what I learned at HBS to make it happen. It’s a terrific end cap on a career focused on making the world a better place. Hopefully, The Hatchery will... View Details
    Keywords: Nonprofit / Government
    • April 2023
    • Article

    On the Privacy Risks of Algorithmic Recourse

    By: Martin Pawelczyk, Himabindu Lakkaraju and Seth Neel
    As predictive models are increasingly being employed to make consequential decisions, there is a growing emphasis on developing techniques that can provide algorithmic recourse to affected individuals. While such recourses can be immensely beneficial to affected... View Details
    Keywords: Recourse; Privacy Threats; AI and Machine Learning; Information
    Related
    • December 2018
    • Case

    Bata versus Relaxo—Analyzing Performance

    By: Suraj Srinivasan, Iris Leung and Quinn Pitcher
    Set in 2016, “Bata India versus Relaxo—Analyzing Performance” compares the strategies and financial performance of two Indian footwear companies. Bata India had long been the market leader in footwear in India, but its leading market position was being challenged by... View Details
    Keywords: Finance; Strategy; Operations; Performance Evaluation; Financial Statements; Analysis; Apparel and Accessories Industry
    Related
    • 2017
    • Book

    Entering StartUpLand: An Essential Guide to Finding the Right Job

    By: Jeffrey J. Bussgang
    Many professionals aspire to work for startups. Executives from large companies view them as models to help them adapt to today's dynamic innovation economy, while freshly minted MBAs see magic in founding something new. Yes, startups look magical, but they can also be... View Details
    Keywords: Business Startups; Managerial Roles; Job Search
    Related
    • 28 Apr 2015
    • First Look

    First Look: April 28

    "by the numbers." We discuss relational incentive contracts that use informal weights on formal performance measures. More importantly, we suggest how formal measures can be used in new models of informal management. We also... View Details
    Keywords: Sean Silverthorne
    • Program

    Leading Global Businesses

    program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will... View Details
    • Web

    Value-Based Health Care - Institute For Strategy And Competitiveness

    Measure Outcomes & Cost for Every Patient Outcomes and cost are measured for every patient. Aligning Reimbursement with Value Reimbursement models that reward both better outcomes and efficiency of care, such as bundled payments. Systems... View Details
    • 14 Jul 2006
    • Op-Ed

    The Case for Consumer-Driven Medicaid

    poorly educated and lack access to sources of information like the Internet. Although these sources are depicted as high tech, much of what patients learn actually comes from the phone and face-to-face interactions. These plans appear to... View Details
    Keywords: by Regina E. Herzlinger
    • TeachingInterests

    Investing: Risk, Return and Impact (MBA)

    By: Shawn A. Cole

    This is an investing/finance course, designed to build on skills introduced in the RC finance course, but with an emphasis on how and whether investors should incorporate what have traditionally been considered “non-financial” criteria in their decisions: for... View Details

    • 2019
    • Article

    Can Big Data Improve Firm Decision Quality? The Role of Data Quality and Data Diagnosticity

    By: Maryam Ghasemaghaei and Goran Calic
    Anecdotal evidence suggests that, despite the large variety of data, the huge volume of generated data, and the fast velocity of obtaining data (i.e., big data), quality of big data is far from perfect. Therefore, many firms defer collecting and integrating big data as... View Details
    Keywords: Big Data; Analytics and Data Science; Decisions; Quality
    Related
    • March 2022 (Revised May 2022)
    • Case

    Winning Business at Russell Reynolds (A)

    By: Ethan Bernstein and Cara Mazzucco
    In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details
    Keywords: Compensation; Collaboration; Executive Search Firms; Consulting Firms; Compensation and Benefits; Restructuring; Human Resources; Human Capital; Management Practices and Processes; Organizational Culture; Organizational Change and Adaptation; Social and Collaborative Networks; Recruitment; Selection and Staffing; Talent and Talent Management; Consulting Industry; Employment Industry; Asia; Europe; Latin America; Middle East; North and Central America; South America; Oceania
    Related
    • 09 Aug 2016
    • Blog Post

    Startup Balancing Act

    said to my coworker, and with that I stepped off the hover board. “Hopefully, you can learn it by the end of the summer” he replied while laughing. I gave him a firm handshake and returned to my desk. My summer internship is at a medical... View Details
    Keywords: Health Care