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  • 08 Feb 2018
  • Blog Post

WesTrek: A Recap of the Largest Professional Trek at Harvard Business School

Two days after fall finals, 150 HBS students descended on the Bay Area for WesTrek 2017, the largest professional trek at Harvard Business School. Organized by the Tech Club, WesTrek has been an ongoing tradition at the school for the... View Details
Keywords: Technology
  • Research Summary

Managing the Advantages and Tradeoffs of Collaborative Structures

By: Ethan S. Bernstein

To solve complex problems, organizations must both collect facts and use them to solve problems. In one study, my coauthors and I show that increased connectivity—measured as network... View Details

Keywords: Networks; Human Behavior; Performance; Virtual Work; Hybrid Work; Office Space; Workplace Design; Communication; Social and Collaborative Networks; Behavior; Organizational Design; Organizational Structure; Leadership; Management
  • Program

Disruptive Innovation

general managers, or business owners who are responsible for setting strategic direction for their organizations. Attendance by two or more individuals from your organization will foster teamwork and enhance the program's impact. View Details
  • Program

Driving Corporate Performance

communication, accountability, and organizational design, you will emerge fully prepared to help your organization drive short-term and long-term success. This program is eligible for the Certificate of Management Excellence. View Details
  • 18 Dec 2018
  • First Look

New Research and Ideas, December 18, 2018

status of the individual. Then, in a field experiment at an entrepreneurial pitch competition, where pride displays are common and stakes are high, we find suggestive evidence that learning about the failures of a successful entrepreneur... View Details
Keywords: Dina Gerdeman
  • 21 Jul 2023
  • Blog Post

Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow

Malcolm McClain (MBA/MPP 2023) has been named the first recipient of the Harvard Business School (HBS) RISE (Recognizing Individuals Seeking Equity) Career Fellow, with his income supplemented for one year following graduation so he can work with, View Details
Keywords: Nonprofit / Government
  • October 2009 (Revised June 2011)
  • Case

Zappos.com 2009: Clothing, Customer Service, and Company Culture

By: Frances X. Frei, Robin J. Ely and Laura Winig
On July 17, 2009, Zappos.com, a privately held online retailer of shoes, clothing, and other soft line retail categories, learned that Amazon.com, a $19 billion multinational online retailer, had won its board of directors' approval to offer to merge the two companies.... View Details
Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Decision Choices and Conditions; Governing and Advisory Boards; Service Delivery; Organizational Culture; Internet and the Web; Valuation; Apparel and Accessories Industry; Retail Industry
Related
  • Web

Social Enterprise | Harvard Business School

Social Enterprise Initiative We educate, support, and inspire leaders across all sectors to tackle society's toughest challenges and make a difference in the world. Supporting a Dynamic Community MBA Experience Learn more about... View Details

    Steven C. Wheelwright

    Steve Wheelwright is the Edsel Bryant Ford Professor of Business Administration, Emeritus at Harvard Business School.

    Following his retirement from HBS in 2006, he served with former Dean Kim B. Clark at BYU-Idaho and then from 2007-2015 he served as... View Details

    • 19 Jun 2014
    • Blog Post

    Exploring the World of Retail as an Intern at Walmart

    consulting, and while I learned a ton, I wanted to see some execution. Thus, I knew I needed to work in industry rather than any sort of services firm, and I soon decided that I wanted to see what a large corporate environment would be... View Details
    • 2025
    • Book

    Retiring: Creating a Life That Works for You

    By: Teresa M. Amabile, Lotte Bailyn, Marcy Crary, Douglas T. Hall and Kathy E. Kram
    Retirement, as a major life transition, can be both thrilling and challenging in unexpected ways. Written by acclaimed authors in the fields of business leadership, careers, and work, this book goes beyond the typical financial and health-related advice on retirement,... View Details
    Keywords: Retirement
    Related
    • Program

    The HR-Executive Suite Connection

    strategic opportunities and direction, performance improvement, and competitive threats. You will return to your organization with the expertise and confidence to recommend bold moves and create business value. Key Benefits In this human... View Details
    • Web

    Value-Based Health Care - Institute For Strategy And Competitiveness

    Porter, Value-Based Health Care is a framework for restructuring health care systems around the globe with the overarching goal of value for patients. Key Concepts Value-based health care is one of the most important topics in health care transformation today.... View Details
    • 05 Dec 2023
    • Research & Ideas

    Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)

    Sometimes, the loudest, most confident voice in the room might indeed be the best decision-maker. Other times, the person who understands that they don’t know the answer—and therefore holds back in a discussion—may be wiser. Whether groups and View Details
    Keywords: by Kara Baskin
    • 02 May 2000
    • Research & Ideas

    Leading Professional Service Firms

    resolve in order to create strong links between employees and the kinds of things that motivate them, the firm's strategy, and the way the firm is organized to deliver the strategy. EE: LPSF attracts participants from a range of... View Details
    Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting
    • 22 Nov 2023
    • Research & Ideas

    Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

    will be exploiting. However, turning them loose on all use cases can have an array of detrimental consequences. So, organizations need an experimental mindset where they implement a methodical test-and-learn approach." The findings have... View Details
    Keywords: by Rachel Layne; Information Technology; Technology
    • May–June 2019
    • Article

    Your Workforce Is More Adaptable Than You Think

    By: Joseph B. Fuller, Manjari Raman, Judith K. Wallenstein and Alice de Chalendar
    In 2018 the Project on Managing the Future of Work at HBS teamed up with the BCG Henderson Institute to survey 6,500 business leaders and 11,000 workers about the various forces reshaping the nature of work. The responses revealed a surprising gap: While the executives... View Details
    Keywords: Management; Employees; Attitudes; Organizational Culture; Organizational Change and Adaptation
    Related
    • Research Summary

    Managing Processes

    David A. Garvin is examining the nature and use of managerial and organizational processes—the means by which work is accomplished—including strategic processes that chart corporate direction, resource allocation processes that distribute funds,... View Details
    • Program

    Leading Change and Organizational Renewal

    Summary Market-leading organizations must constantly innovate, adjust to new business conditions, and seize opportunities before competitors do. Focused on leading organizational change, this program explores how to create a nimble View Details
    • 26 Apr 2023
    • In Practice

    Is AI Coming for Your Job?

    supply. "Once companies learn how to exploit generative AI, we can anticipate rapid restructuring at many companies that involve substantial cuts in white-collar staff." Historically, companies have asked, “How can this new technology... View Details
    Keywords: by Kristen Senz; Technology