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- All HBS Web
(2,788)
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- Research (1,425)
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- Multimedia (9)
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- 13 May 2022
- Research & Ideas
Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?
show that this aggregation of information is not only a leading indicator of violations of rules and regulations, but it’s even a leading indicator of the whistleblower complaints themselves,” Campbell says... View Details
- 26 Mar 2020
- Research & Ideas
7 Leadership Principles for Managing in the Time of Coronavirus
Collaboration. You are not going to know all the answers; no one expects you to. This is a time for you to call on the resources, the capabilities of all of your employees, all of your team members, and bring them together in taskforces,... View Details
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
we need.” The Harvard Business School case study Mobile Banking for the Unbanked explores two very different examples of mobile financial service models: WIZZIT, a third-party startup that teamed with a major bank to provide standard... View Details
- 15 Jul 2014
- First Look
First Look: July 15
refinement to use is critical because it can lead to dramatically different predicted outcomes. To better understand which refinement is more predictive of actual behavior, we conduct a controlled experiment in a setting central to... View Details
Keywords: Carmen Nobel
- 18 Dec 2006
- Lessons from the Classroom
Grooming Next-Generation Leaders
a good follower, a team member; when should I lead from the front?' Those are the kinds of skills that we want to build in our PLD program. "Many a time strategy gets set [several] levels above and has... View Details
Keywords: by Martha Lagace
- 28 May 2019
- Research & Ideas
Investor Lawsuits Against Auditors Are Falling, and That's Bad News for Capital Markets
class (group of investors) to bring a suit has been weakened. This matters because the way US investors hold corporations and agents of corporations accountable is through class-action lawsuits. Investors that sue most often as lead... View Details
- Research Summary
Overview
I am a field researcher studying the relational nature of work. Organizations are inherently social institutions and provide myriad opportunities for relationship formation. My work begins with the simple insight that all relationships are not equal: interpersonal... View Details
Keywords: Prosocial Motivation; Feedback; Personal Development; Needs; Organizational Design; Performance Productivity; Social and Collaborative Networks; Networks; Groups and Teams; Family and Family Relationships; Food and Beverage Industry; Manufacturing Industry; Consulting Industry; Consumer Products Industry
- 17 Feb 2022
- Book
When Employees Feel a Sense of Purpose, Companies Succeed
should support their teammates in their personal development, no matter who they are or what their background. The Boston-based women’s technology company Ovia Health is the leading digital health platform in the United States for women... View Details
Keywords: by Ranjay Gulati
- 31 Aug 2020
- What Do You Think?
Why Don’t More Organizations Understand the Power of Diversity and Inclusion?
correlation vs. cause and effect. As commenter Diogenes put it, “Prove with a cogent methodology that racial and gender diversity lead to greater profitability. Prove causation, not correlation (which studies to date primarily by... View Details
Keywords: by James Heskett
- 14 Jan 2020
- Research & Ideas
The Business Case for Becoming a Jack-of-All-Trades
causing researchers to miss vital information outside of their fields that could lead to new breakthroughs? “We find that generalists end up doing things not only earlier, but end up having more impact than folks who are more specialized... View Details
Keywords: by Michael Blanding
- 19 Jun 2018
- First Look
New Research and Ideas, June 19, 2018
through the lens of their mistaken theory, meaning a person may ignore or discard information her mistaken theory leads her to consider unimportant. We propose solution concepts embedding such channeled attention that predict when a... View Details
Keywords: Dina Gerdeman
- 25 Jan 2011
- First Look
First Look: Jan. 25
creativity increases dishonesty. We propose that a creative personality and creativity primes promote individuals' motivation to think outside the box and that this increased motivation leads to unethical behavior. In four studies, we... View Details
Keywords: Sean Silverthorne
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
easily build and deploy chatbots, fueled by artificial intelligence, to interact with their customers. Before unleashing bot-building technology to its B2B customers, HubSpot first needed to develop some best practices for the use of chatbots for CRM. First, the View Details
Keywords: Dina Gerdeman
- 04 May 2010
- First Look
First Look: May 4
Reexamination of Tunneling and Business Groups: New Data and New Methods Authors:Jordan I. Siegel and Prithwiraj Choudhury Abstract The last decade of corporate governance research has been focused in large part on identifying what leads... View Details
Keywords: Martha Lagace
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
companies were overpaying for some tasks, especially lead generation, demos, and certain types of meetings—many of which can be accomplished with either less expensive people or, sometimes, algorithms. Senz: What's the most important... View Details
Keywords: by Kristen Senz
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
Dave Cote and his team brought to managing their company during the Great Recession. The shift to managing companies for short-term financial interests has been an increasing trend among US businesses, View Details
- 22 May 2017
- Lessons from the Classroom
A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders
they are today.” Among the presentations: Team Lincoln pitched the idea that Ford could lead the driverless car market with the Lincoln brand, marketing the backseat of an automobile as a warm, luxurious... View Details
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
from them. Discourage exclusionary social activities, and make sure that teams don’t treat women as outliers or extraneous. Development. Assess how managers assign training and development opportunities, and ensure they use objective... View Details
Keywords: by Kristen Senz
- 16 Feb 2016
- First Look
February 16, 2016
link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50591 Do Incentive Plans for Exemplary Employees Lead to Productive or Counterproductive Outcomes? By: Deller, Carolyn, and Tatiana Sandino Abstract—Using data from a retail chain, this... View Details
Keywords: Sean Silverthorne
- 26 Feb 2013
- First Look
First Look: Feb. 26
acquisition (CPA). However, these standard online advertising metrics are plagued with attribution problems and do not account for dynamics. These issues can easily lead firms to overspend on some actions and thus waste money, and/or... View Details
Keywords: Sean Silverthorne