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  • Web

Podcast - Business & Environment

Climate Rising In this episode in our adaptation series, Peter Hall, Managing Director at Resonance Impact Advisory, draws upon his experience in global engineering and professional services firms to share how consulting and advisory... View Details
  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

March–April 2017 Harvard Business Review Hiring an Entrepreneurial Leader: What to Look For By: Butler, Timothy Abstract—Aspiring to be innovative and agile, companies of all shapes and sizes want to recruit entrepreneurial managers. But most View Details
Keywords: Sean Silverthorne
  • 16 Apr 2001
  • Research & Ideas

Angels Face the Innovator’s Dilemma

Great Firms to Fail, Christensen said he believes exciting opportunities await those who come up with ideas for other forms of high-tech start-up financing. When mainstream venture companies become huge financial institutions, he... View Details
Keywords: by Martha Lagace; Financial Services
  • 07 Nov 2006
  • First Look

First Look: November 7, 2006

http://www.hbs.edu/research/pdf/06-024.pdf   Cases & Course MaterialsNone   PublicationsChallenges in Managing Large Projects Editors:J. Ronald Fox and Donn B. Miller Publication:Defense Acquisition University Press, 2006 Abstract... View Details
Keywords: Sean Silverthorne
  • Forthcoming
  • Article

Personalized Game Design for Improved User Retention and Monetization in Freemium Games

By: Eva Ascarza, Oded Netzer and Julian Runge
One of the most significant levers available to gaming companies in designing digital games is setting the level of difficulty, which essentially regulates the user’s ability to progress within the game. This aspect is particularly significant in free-to-play (F2P)... View Details
Keywords: Consumer Behavior; Business Model; Customer Focus and Relationships; Entertainment and Recreation Industry; Technology Industry
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  • November 2019 (Revised February 2020)
  • Case

Hormel Foods

By: David E. Bell and Natalie Kindred
In 2019, CEO Jim Snee is weighing how to shape the image of Hormel Foods, one of the largest U.S. meat and food companies, at a time when the industry faces unprecedented scrutiny. Based in the small town of Austin, Minnesota, the nearly 130-year-old firm is best known... View Details
Keywords: Brand Portfolio Strategy; Brands and Branding; Product; Strategy; Marketing Strategy; Risk Management; Agriculture and Agribusiness Industry; Food and Beverage Industry; Consumer Products Industry; United States; China
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  • March 2004 (Revised May 2005)
  • Case

Shurgard Self-Storage: Expansion to Europe

By: Richard G. Hamermesh and Indra Reinbergs
Shurgard, a U.S.-based firm that rents storage facilities to consumers and small businesses, is considering financing options for rapid expansion of its European operations. Five years after entering Europe, Shurgard Europe has opened 17 facilities in Belgium, France,... View Details
Keywords: Private Equity; Valuation; Business Model; Governing and Advisory Boards; Entrepreneurship; Cross-Cultural and Cross-Border Issues; Service Industry; Belgium; France; Sweden; United States; Europe
Related

    Revolutionizing Innovation: Users, Communities, and Open Innovation

    The last two decades have witnessed an extraordinary growth of new models of managing and organizing the innovation process that emphasizes users over producers. Large parts of the knowledge economy now routinely rely on users, communities, and open innovation... View Details

    • 2022
    • Article

    ‘American Management’ vs ‘Swiss Labour Peace’. The Closure of the Swiss Firestone Factory in 1978

    By: Sabine Pitteloud
    This article focusses on the closure of the Firestone’s Swiss subsidiary in 1978. It contributes to the existing literature dealing with the ‘nationality’ of multinational companies and the impact of U.S. management style on local capitalist systems. Drawing on a... View Details
    Keywords: Americanization; Capitalism; Corporate Nationality; Industrial Relations; Multinational; Narratives; Multinational Firms and Management; Nationality; Economic Systems; Labor and Management Relations; Switzerland
    Related
    • October 2016
    • Case

    Turkasset: Bringing Customer-Centricity to Debt Collection

    By: Dennis Campbell and Gamze Yucaoglu
    In December 2014, in preparation for the year-end board presentation, Hilmi Guvenal (PMD 1993), shareholder and CEO of Turkasset, and Ilker Yoney, COO, sat down to discuss Turkasset’s five- and ten-year strategic plans. Since taking leadership of the company in 2009,... View Details
    Keywords: Customer Satisfaction; Customer Experience; Customer Service; Customer-centric; Emerging Market; Customer Focus; Employee Empowerment; Employee Engagement; Employee Training; Staffing; Operations Management; Quality Management; Service Management; Service Quality; Continuous Improvement; Turkasset; Collections Agency; NPL; Call Center; Financial Services; Borrowing and Debt; Customer Focus and Relationships; Organizational Culture; Operations; Management; Service Operations; Quality; Competitive Advantage; Cost vs Benefits; Financial Services Industry; Turkey
    Related
    • 2018
    • Chapter

    Britain: Global Legacy and Domestic Persistence

    By: Geoffrey Jones
    This chapter explores the British experience in a volume which examines the historical evolution of business groups in developed Western economies. The chapter argues that during the nineteenth century British merchant houses established business groups with... View Details
    Keywords: Business Groups; Conglomerates; Globalization; Entrepreneurship; Business History; Organizations; Business Conglomerates; United Kingdom
    Related
    • 02 Jan 2024
    • What Do You Think?

    Do Boomerang CEOs Get a Bad Rap?

    (AdobeStock/Vincent) The return of Robert Iger as CEO of Walt Disney followed by a poorer-than-expected company performance has rekindled the debate about whether the decision to bring back formerly successful CEOs to revitalize an organization is a good thing for... View Details
    Keywords: by James Heskett
    • 27 Jun 2005
    • Research & Ideas

    Asian and American Leadership Styles: How Are They Unique?

    he is handing it to his two sons, while Jack Welch developed a talent machine to groom CEOs for General Electric. To a significant degree, large American firms are at a later stage of development than many... View Details
    Keywords: by D. Quinn Mills
    • Program

    Value Creation Through Effective Boards

    any industry, including: Members of corporate and public supervisory boards Members of managing and executive boards Top talent pools of listed and large corporations Particularly appropriate for: Board members in View Details
    • Research Summary

    Profitable Souls: Foreign Investment and the Fate of Human Rights

    By: Debora L. Spar
    This is a project about foreign investment, about what happens when big multinational firms invest in small, poor, and often nasty places. Typically, most observers assume that this is a largely negative relationship: that multinationals exploit the local population,... View Details
    • Web

    The Founding of U.S. Steel and the Power of Public Opinion | Baker Library | Bloomberg Center | Harvard Business School

    reached the American public.” 6 Early on, U.S. Steel began to employ a variety of PR strategies intended to create a positive image of the industry. These efforts served to address negative public perceptions concerning harsh working conditions, View Details
    • 01 Apr 2024
    • In Practice

    Navigating the Mood of Customers Weary of Price Hikes

    consumers can more flexibly adjust habits. More sophisticated firms take this into account when formulating their strategies and making long-run forecasts. Attention of regulators. The Federal Trade Commission recently released a report... View Details
    Keywords: by Rachel Layne; Retail; Consumer Products
    • 2009
    • Working Paper

    International Differences in the Size and Roles of Corporate Headquarters: An Empirical Examination

    By: David J. Collis, David Young and Michael Goold
    This paper examines differences in the size and roles of corporate headquarters around the world. Based on a survey of over 600 multibusiness corporations in seven countries (France, Germany, Holland, UK, Japan, US, and Chile) the paper describes the differences among... View Details
    Keywords: Business Headquarters; Size; Organizational Structure; Culture; Japan; France; Germany; Netherlands; United Kingdom; United States; Chile
    Related
    • 08 Sep 2010
    • First Look

    First Look: September 8, 2010

    by overseas Chinese in China. Our paper takes advantage of a large dataset—over 50,000 firms over a period of eight years—that is comprised of two types of foreign firms with... View Details
    Keywords: Sean Silverthorne
    • 06 Mar 2012
    • First Look

    First Look: March 6

    Healy, George Serafeim, Devin Shanthikumar, and Gui Yang Abstract We examine the selection and performance of stocks recommended by analysts at a large investment firm relative to those of sell-side analysts... View Details
    Keywords: Sean Silverthorne