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  • All HBS Web  (1,654)
    • People  (4)
    • News  (276)
    • Research  (1,006)
    • Events  (8)
  • Faculty Publications  (270)
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  • 04 Mar 2014
  • Sharpening Your Skills

Sharpening Your Skills: Managing Innovation

Innovation? Hiding From Managers Can Increase Your Productivity Would you be suspicious of employees who drew a curtain around themselves? What if you knew the curtain was specifically to block your prying managerial eyes? Harvard... View Details
Keywords: Re: Multiple Faculty
  • 10 Sep 2024
  • Research & Ideas

What Happens When Business Owners Turn to ChatBots for Advice

Marketing: How Some 'Gibberish' Code Can Give Products an Edge Can AI Save Physicians from Burnout? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image by HBSWK with assets... View Details
Keywords: by Ben Rand
  • 01 Apr 2014
  • First Look

First Look: April 1

speech" about why saying "yes" to the deal you want is smart and in the other side's interests; f) constructive actions at the bargaining table informed by knowledge of the other side's internal conflicts (e.g., not... View Details
Keywords: Sean Silverthorne
  • 17 Sep 2001
  • What Do You Think?

What Is “Business as Usual” After September 11?

as much as it affects business, I believe what could occur here is what happened in Peru during the bloody terrorist war... a profound economic, moral, and political crisis." Gil Robinson and Pankaj Dubey suggested productive... View Details
Keywords: by James Heskett
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

Yang Jianguo was recently promoted from country manager for China to global head of product development at a staid French perfume maker. He was chosen for his technical smarts and his knowledge of emerging... View Details
Keywords: Martha Lagace
  • 22 Sep 2020
  • Research & Ideas

Recessions Push Some Entrepreneurs to Launch Too Soon

any of these factors presents a tough puzzle for any researcher to crack. Silverthorne: You’ve just started at HBS. What does your research agenda look like for the next few years? Roche: And what an odd time to start!? Much of my research so far has examined the View Details
Keywords: by Sean Silverthorne
  • 22 Jul 2002
  • Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

in production and economies of scope in distribution. In some industries, Adam Smith's "invisible hand" was gradually tamed by what the historian Alfred D. Chandler Jr. has termed the "visible hand" of professional... View Details
Keywords: by Pankaj Ghemawat
  • 21 May 2007
  • Research & Ideas

Fixing the Marketing-CEO Disconnect

In most companies, no one knows and understands your customers and their changing needs better than the marketing department. Certainly that knowledge should be routinely presented and understood by the chief executive and board of... View Details
Keywords: by Sean Silverthorne
  • 17 Sep 2001
  • Research & Ideas

Is There Help for the Big Ticket Buyer?

important buying episodes. JCR has had a significant effect on the teaching and research directions of marketing departments and on the marketing strategies of major consumer product firms. My vision of consumer research is that it should... View Details
Keywords: by Max H. Bazerman
  • 01 Jul 2008
  • First Look

First Look: July 1, 2008

the customer knowledge gained from conducting market research at the front end of NPD affects which of these opportunities the firm should pursue. Pitfalls in analyzing the customer data are described, along with guidelines on how to... View Details
Keywords: Martha Lagace
  • 27 Jun 2017
  • First Look

First Look at New Research and Ideas, June 27

optimality of capital control taxation. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52787 Summer 2017 RAND Journal of Economics Performance Feedback in Competitive Product Development By: Gross, Daniel P.... View Details
Keywords: Sean Silverthorne
  • 03 Dec 2008
  • What Do You Think?

Can Housing and Credit be “Nudged” Back to Health?

books, by Richard Thaler and Cass Sunstein, maintains that too much economic theory, formed by "Econs," is based on the behavior of homo economicus (economic man, someone with the knowledge and inclination to optimize solutions... View Details
Keywords: by Jim Heskett
  • 01 Mar 2004
  • Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

one in which your product had to operate 100 million miles from Earth and perform under a range of conditions which were hard to predict in advance), it was impossible to know up front exactly what form a faster, better, cheaper approach... View Details
Keywords: by Sean Silverthorne
  • 01 Oct 2024
  • Research & Ideas

How Politics Drives Business Decisions in a Polarized Nation

presidential election, won by Democrat Barack Obama, was 2 percent higher than patent activity by Republican inventors. But their relative patent productivity dropped by 3.8 percent around the 2016 election won by Donald J. Trump, a... View Details
Keywords: by Jay Fitzgerald
  • 22 Mar 2010
  • Research & Ideas

One Strategy: Aligning Planning and Execution

middle managers and line employees attempt to execute the explicit strategy. Unfortunately, these strategies often diverge. They are not aligned. And so the potential of the enterprise becomes unrealized. "Strategy therefore becomes the View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 24 Oct 2024
  • Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

matter if they’re fired, or they quit. Even for low-wage workers, the cost is between 25 percent and 35 percent of annual compensation. That’s a good proxy for how much it’s going to cost to replace that worker. Second, people who have some tenure with the employer... View Details
Keywords: by Christine Pazzanese, Harvard Gazette
  • 15 Jul 2002
  • Research & Ideas

Going Green Makes Good Business Sense

Also, people are more attuned to the knowledge that geopolitical strife is influenced by environmental issues, such as how American dependence on Persian Gulf oil colors its behavior in that volatile region. It is only in recent years... View Details
Keywords: by Martha Lagace
  • 08 Dec 2003
  • Research & Ideas

Why Europe Lags in Pharmaceuticals and Biotech

new product. While the Americans concentrated on ways to get the product out the door, his British colleagues "always wanted to do the extra study." Ironically, there are more biotech companies in Europe than the U.S., but they... View Details
Keywords: by Sean Silverthorne; Biotechnology; Health; Pharmaceutical; Technology
  • 24 Sep 2024
  • Research & Ideas

Why Small Businesses Deserve More Credit

substantial growth, because it looks as though they have been foregoing opportunities,” explains Kim. Whether a tech startup or a pet shop, small businesses are a major economic force, contributing 44 percent of gross domestic product in... View Details
Keywords: by Rachel Layne; Financial Services; Banking
  • 13 Oct 2015
  • First Look

October 13, 2015

set on the productivity of technology-based services workers, supervisor effects are estimated and found to be large. Replacing a boss who is in the lower 10% of boss quality with one who is in the upper 10% of boss quality increases a... View Details
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