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    • All HBS Web  (4,682)
      • Faculty Publications  (881)

      Judgment Of KnowledgeRemove Judgment Of Knowledge →

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      • June 1992
      • Article

      Reversals of Preference in Allocation Decisions: Judging an Alternative Versus Choosing Among Alternatives

      By: M. H. Bazerman, G. F. Loewenstein and S. B. White
      Keywords: Decision Making; Decision Choices and Conditions; Judgments
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      Bazerman, M. H., G. F. Loewenstein, and S. B. White. "Reversals of Preference in Allocation Decisions: Judging an Alternative Versus Choosing Among Alternatives." Administrative Science Quarterly 37, no. 2 (June 1992): 220–240.
      • May 1992 (Revised June 1993)
      • Case

      Jan Carlzon: CEO at SAS (A)

      By: Christopher A. Bartlett
      Describes Jan Carlzon's actions on assuming the CEO's responsibility at SAS in a time of financial and organizational difficulty. After tracing Carlzon's development as a manager, it focuses on the way in which he developed, then communicated a clear and motivating... View Details
      Keywords: Communication; Financial Crisis; Employee Relationship Management; Knowledge; Leadership Development; Crisis Management; Motivation and Incentives; Business Strategy; Aerospace Industry
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      Bartlett, Christopher A. "Jan Carlzon: CEO at SAS (A)." Harvard Business School Case 392-149, May 1992. (Revised June 1993.)
      • 1992
      • Chapter

      Technological Change and The Management of Architectural Knowledge

      By: Rebecca M. Henderson
      Keywords: Technological Innovation; Knowledge Management
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      Henderson, Rebecca M. "Technological Change and The Management of Architectural Knowledge." In Transforming Organizations, edited by Thomas Kochan and Michael Useem. New York: Oxford University Press, 1992. (Reprinted in Organizational Learning, edited by Michael D. Cohen and Lee S. Sproull, Calif.: Sage Publications Inc., 1996.)
      • Summer 1991
      • Article

      Breaking the Chains of Embedded Knowledge: Architectural Innovation as a Source of Competitive Advantage

      By: Rebecca M. Henderson
      Keywords: Knowledge; Design; Innovation and Invention; Competitive Advantage
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      Henderson, Rebecca M. "Breaking the Chains of Embedded Knowledge: Architectural Innovation as a Source of Competitive Advantage." Design Management Journal 2, no. 3 (Summer 1991).
      • June 1991
      • Article

      Corporate Policy and the Ethics of Competitor Intelligence Gathering

      By: L. S. Paine
      Keywords: Policy; Ethics; Competition; Knowledge
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      Paine, L. S. "Corporate Policy and the Ethics of Competitor Intelligence Gathering." Journal of Business Ethics 10, no. 6 (June 1991): 423–436. (Reprinted in Ethical Theory and Business, edited by Norman E. Bowie and Tom L. Beauchamp, 4th ed. 489-497. Englewood Cliffs, N.J.: Prentice-Hall, Inc., 1993; Reprinted in Ethics in Marketing, edited by J. Quelch and C. Smith. Burr Ridge, Ill.: Richard D. Irwin, 1993; Reprinted (and abridged) in Ethics Journal 2, no. 1, Ethics Resource Center (1992): 1-5.)
      • February 1991 (Revised April 1994)
      • Background Note

      Value of Information

      By: David E. Bell
      Gives some simple examples to illustrate the concept of the value of information in decision making. Both perfect and imperfect information are considered. View Details
      Keywords: Knowledge; Value; Decision Making
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      Bell, David E. "Value of Information." Harvard Business School Background Note 191-138, February 1991. (Revised April 1994.)
      • October 1990 (Revised April 1991)
      • Case

      RU 486 (A)

      By: Joseph L. Badaracco Jr.
      Describes the factors faced by Roussel UCLAF, a French drug company, in deciding whether and how to market a controversial new drug, RU 486, which is often called "the French abortion pill." Roussel's decision involved its relations with the French government, its... View Details
      Keywords: Judgments; Ethics; Product Launch; Negotiation; Outcome or Result; Performance; Business and Government Relations; Health Industry; Pharmaceutical Industry; France; Germany; United States
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      Badaracco, Joseph L., Jr. "RU 486 (A)." Harvard Business School Case 391-050, October 1990. (Revised April 1991.)
      • July 1990 (Revised August 1995)
      • Case

      Symantec--1982-90

      By: Nitin Nohria
      As Symantec grew from a small, upstart software development company to a major player in the software development industry, the channels of information flow and the internal communication needs of the company became more complex. The geographically-dispersed structure... View Details
      Keywords: Applications and Software; Communication Technology; Communication; Organizational Change and Adaptation; Employee Relationship Management; Growth and Development; Knowledge Dissemination; Knowledge Sharing; Knowledge Management; Information Technology Industry; United States
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      Nohria, Nitin. "Symantec--1982-90." Harvard Business School Case 491-010, July 1990. (Revised August 1995.)
      • May 1990 (Revised September 1994)
      • Background Note

      Note on Financial Reporting Strategy and Analysis When Managers Have Proprietary Information

      By: Krishna G. Palepu
      Provides a framework that helps explain these real-world observations about accounting and financial statement analysis. When managers have superior information on firms' strategies, and when investors suspect that managers have incentives not to fully disclose this... View Details
      Keywords: Financial Reporting; Strategy; Knowledge Management
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      Palepu, Krishna G. "Note on Financial Reporting Strategy and Analysis When Managers Have Proprietary Information." Harvard Business School Background Note 190-188, May 1990. (Revised September 1994.)
      • April 1990
      • Case

      Clark Material Handling Group-Overseas: Brazilian Product Strategy (A&B) (Condensed)

      By: Robert J. Dolan
      Assumes some knowledge of conjoint analysis. Permits analysis of basic results and dynamic market simulations in one class session. View Details
      Keywords: Mathematical Methods; Marketing
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      Dolan, Robert J. "Clark Material Handling Group-Overseas: Brazilian Product Strategy (A&B) (Condensed)." Harvard Business School Case 590-081, April 1990.
      • Article

      Knowledge Disavowal: Structural Determinants of Information Processing Breakdown in Organizations

      By: Rohit Deshpandé and Ajay K. Kohli
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      Deshpandé, Rohit, and Ajay K. Kohli. "Knowledge Disavowal: Structural Determinants of Information Processing Breakdown in Organizations." Knowledge 11, no. 2 (December 1989): 155–169.
      • June 1989 (Revised May 1993)
      • Case

      Rossin Greenberg Seronick & Hill, Inc. (A)

      By: John A. Quelch
      Rossin Greenberg Seronick & Hill (RGSH), a New England advertising agency, was keen to secure the account of Microsoft Corp. The case describes the bid for the account, which included the submission of a "flier" referring to knowledge of a competitor's plans, as a... View Details
      Keywords: Ethics; Marketing; Advertising; Advertising Industry; New England
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      Quelch, John A. "Rossin Greenberg Seronick & Hill, Inc. (A)." Harvard Business School Case 589-124, June 1989. (Revised May 1993.)
      • 1986
      • Other Teaching and Training Material

      Leader's Guide to Discussion for Video Program: A Matter of Judgment

      By: Lynn S. Paine and Ronald Walden
      Citation
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      Paine, Lynn S., and Ronald Walden. "Leader's Guide to Discussion for Video Program: A Matter of Judgment." Ethics Resource Center, 1986.
      • 1984
      • Book

      Technology Crossing Borders: The Choice, Transfer, and Management of International Technology Flows

      By: Louis T. Wells and Robert B. Stobaugh
      Keywords: Knowledge Dissemination; Technology
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      Wells, Louis T. and Robert B. Stobaugh, eds. Technology Crossing Borders: The Choice, Transfer, and Management of International Technology Flows. Boston: Harvard Business School Press, 1984.
      • 1982
      • Article

      Children's Artistic Creativity: Detrimental Effects of Competition in a Field Setting

      By: T. M. Amabile
      Girls whose ages ranged from 7 to 11 years made paper collages during 1 of 2 residential parties. Those in the experimental group were competing for prizes, whereas those in the control group expected that the prizes would be raffled off. Artist-judges later rated each... View Details
      Keywords: Creativity; Early Childhood Education; Motivation and Incentives; Situation or Environment; Competition; Teaching
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      Amabile, T. M. "Children's Artistic Creativity: Detrimental Effects of Competition in a Field Setting." Personality and Social Psychology Bulletin 8 (1982): 573–578.
      • 1982
      • Article

      When Self-Descriptions Contradict Behavior: Actions do Speak Louder than Words

      By: T. M. Amabile and L. Kabat
      Subjects viewed two videotapes, one depicting a stimulus person's self-description and the other depicting that person's behavior in a conversation, according to a four-way factorial design personality descriptor used in the self-description ("introvert" or... View Details
      Keywords: Behavior; Perception; Cognition and Thinking; Judgments
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      Amabile, T. M., and L. Kabat. "When Self-Descriptions Contradict Behavior: Actions do Speak Louder than Words." Social Cognition 1 (1982): 311–335.
      • August 1981
      • Case

      West Point: The Cheating Incident (B)

      By: Leonard A. Schlesinger
      A review of the activities following the expose of the cheating incident at West Point and leading up to the Secretary of the Army's decision on the situation. View Details
      Keywords: Higher Education; Ethics; Judgments; Government Administration; Public Administration Industry; Education Industry
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      Schlesinger, Leonard A. "West Point: The Cheating Incident (B)." Harvard Business School Case 482-005, August 1981.
      • August 1981
      • Case

      West Point: The Cheating Incident (C)

      By: Leonard A. Schlesinger
      An outline of the Secretary of the Army's decision in the matter of the 1976 cheating scandal at West Point. View Details
      Keywords: Higher Education; Ethics; Judgments; Government Administration; Public Administration Industry; Education Industry
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      Schlesinger, Leonard A. "West Point: The Cheating Incident (C)." Harvard Business School Case 482-006, August 1981.
      • 1981
      • Chapter

      The Characteristics of Knowledge Use: Corporate and Public Policy Insights

      By: Rohit Deshpandé and Gerald Zaltman
      Citation
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      Deshpandé, Rohit, and Gerald Zaltman. "The Characteristics of Knowledge Use: Corporate and Public Policy Insights." Chap. 18 in Government Marketing: Theory and Practice, edited by Michael P. Mokwa and Steven E. Permut, 270–278. Public and Nonprofit Sector Marketing. New York, NY: Praeger, 1981.
      • 1981
      • Chapter

      The Characteristics of Knowledge Use: Corporate and Public Policy Insights

      By: Rohit Deshpandé and Gerald Zaltman
      Citation
      Related
      Deshpandé, Rohit, and Gerald Zaltman. "The Characteristics of Knowledge Use: Corporate and Public Policy Insights." Chap. 18 in Government Marketing: Theory and Practice, edited by Michael P. Mokwa and Steven E. Permut, 270–278. Public and Nonprofit Sector Marketing. New York, NY: Praeger, 1981.
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