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      • February 2001 (Revised March 2001)
      • Teaching Note

      Building E-Businesses Instructor's Guide TN

      By: Lynda M. Applegate
      Keywords: Internet and the Web; Business Ventures
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      Applegate, Lynda M. "Building E-Businesses Instructor's Guide TN." Harvard Business School Teaching Note 801-235, February 2001. (Revised March 2001.)
      • February 2001
      • Case

      BarnesandNoble.com (B)

      By: Jeffrey F. Rayport, Dickson Louie and William A. Sahlman
      At the end of 1998, Jonathan Bulkeley, the newly-named CEO of barnesandnoble.com, is faced with a challenge. As the second leading online bookseller behind Amazon.com, barnesandnoble.com must build its market share. With Forrester Research predicting that the online... View Details
      Keywords: Internet and the Web; Marketing Strategy; Publishing Industry
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      Rayport, Jeffrey F., Dickson Louie, and William A. Sahlman. "BarnesandNoble.com (B)." Harvard Business School Case 901-023, February 2001.
      • February 2001 (Revised November 2009)
      • Case

      Amazon.com (C)

      By: Jeffrey F. Rayport
      At the end of 1998, Amazon.com founder and CEO Jeff Bezos ponders the next moves for his company. Having secured the leadership position as the leading online book seller in the United States, Amazon.com has now moved into the product categories of CDs and videos by... View Details
      Keywords: Expansion; Internet and the Web; Business Growth and Maturation; Books; Growth and Development Strategy; Retail Industry; Germany; United Kingdom; United States
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      Rayport, Jeffrey F., and Dickson Louie. "Amazon.com (C)." Harvard Business School Case 901-021, February 2001. (Revised November 2009.)
      • February 2001
      • Case

      BarnesandNoble.com (C)

      By: Jeffrey F. Rayport, Dickson Louie and William A. Sahlman
      At the end of 1999, Steve Riggio, the vice chairman and acting CEO of barnesandnoble.com, wonders what his company should do next against Amazon.com, the online retailer who is the leading online book seller in the United States. While barnesandnoble.com has been... View Details
      Keywords: Competitive Strategy; Competitive Advantage; Internet and the Web; Diversification; Brands and Branding; Retail Industry
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      Rayport, Jeffrey F., Dickson Louie, and William A. Sahlman. "BarnesandNoble.com (C)." Harvard Business School Case 901-024, February 2001.
      • 2001
      • Other Unpublished Work

      E-Commerce and the Supply Chain: The Rhetoric and the Reality

      By: R. Shapiro
      Keywords: Supply Chain; Internet and the Web; Sales
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      Shapiro, R. "E-Commerce and the Supply Chain: The Rhetoric and the Reality." Breakthrough in Logistics, Japan International Transport Institute, February 2001.
      • January 2001 (Revised January 2004)
      • Case

      Ninth House: e-Learning Software

      By: Amy C. Edmondson, Frances X. Frei and Corey B. Hajim
      Jeff Snipes, CEO of the Ninth House Network, a San Francisco-based E-Learning company, considers a strategy shift to address a recent slump in sales and to attract more customers. The revised strategy would require creating shorter, more directed content that could be... View Details
      Keywords: Internet and the Web; Service Operations; Organizational Structure; Groups and Teams; Corporate Strategy; Organizational Culture; Learning; Sales; Service Delivery; Entrepreneurship; Information Technology Industry; Service Industry; Education Industry; San Francisco
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      Edmondson, Amy C., Frances X. Frei, and Corey B. Hajim. "Ninth House: e-Learning Software." Harvard Business School Case 601-047, January 2001. (Revised January 2004.)
      • January 2001 (Revised May 2001)
      • Case

      Return Logic, Inc. (A)

      By: Richard G. Hamermesh and Michele Lutz
      Follows three graduating HBS students as they build a business-to-business Internet venture and highlights the challenges they confront in structuring financing terms with venture capitalists. Requires students to carefully read a six-page term sheet to identify which... View Details
      Keywords: Venture Capital; Investment Funds; Private Equity; Internet and the Web; Negotiation Deal; Entrepreneurship
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      Hamermesh, Richard G., and Michele Lutz. "Return Logic, Inc. (A)." Harvard Business School Case 801-167, January 2001. (Revised May 2001.)
      • January 2001 (Revised May 2001)
      • Case

      Return Logic, Inc. (B)

      By: Richard G. Hamermesh and Michele Lutz
      Highlights how multiple rounds of financing work in practice and illustrates how terms agreed to in early-stage financing deals have an impact in later financing rounds. Also illustrates ethical issues that entrepreneurs confront as they build "dot-com" ventures. View Details
      Keywords: Venture Capital; Investment Funds; Private Equity; Internet and the Web; Negotiation Deal; Entrepreneurship; Ethics
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      Hamermesh, Richard G., and Michele Lutz. "Return Logic, Inc. (B)." Harvard Business School Case 801-168, January 2001. (Revised May 2001.)
      • January 2001
      • Teaching Note

      ZEFER: Building and Positioning an e-Business Consulting Company TN

      By: Richard L. Nolan and George Francis Westerman III
      Keywords: Product Positioning; Internet and the Web; Business Ventures; Consulting Industry
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      Nolan, Richard L., and George Francis Westerman III. "ZEFER: Building and Positioning an e-Business Consulting Company TN." Harvard Business School Teaching Note 301-090, January 2001.
      • January 2001 (Revised April 2001)
      • Teaching Note

      Lawyers & Leases TN

      By: Richard G. Hamermesh and Michele Lutz
      Teaching Note for (9-801-166). View Details
      Keywords: Contracts; Negotiation; Entrepreneurship; Internet and the Web; Education; Education Industry
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      Hamermesh, Richard G., and Michele Lutz. "Lawyers & Leases TN." Harvard Business School Teaching Note 801-353, January 2001. (Revised April 2001.)
      • January 2001
      • Background Note

      Application Service Providers

      By: Thomas R. Eisenmann and Sanjay Pothen
      Examines the Application Service Provider (ASP) business model. First, defines the ASP model and describes different ways to categorize ASPs. Next, summarizes the various ways that ASPs create value for their clients. Then, analyzes the economic model for ASPs,... View Details
      Keywords: Business Model; Web Services Industry
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      Eisenmann, Thomas R., and Sanjay Pothen. "Application Service Providers." Harvard Business School Background Note 801-310, January 2001.
      • January 2001
      • Background Note

      Online Brokers

      By: Thomas R. Eisenmann and Alastair Brown
      Describes online brokers, companies that use the Internet to help clients identify prospective trading partners and sometimes help their clients complete transactions. First, summarizes the various ways that online brokers create value for their clients. Then analyzes... View Details
      Keywords: Business Model; Web Services Industry
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      Eisenmann, Thomas R., and Alastair Brown. "Online Brokers." Harvard Business School Background Note 801-307, January 2001.
      • 2001
      • Book

      Communications Policy in Transition: The Internet and Beyond

      By: Benjamin M. Compaine and Shane Greenstein
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      Compaine, Benjamin M., and Shane Greenstein. Communications Policy in Transition: The Internet and Beyond. MIT Press, 2001.
      • January 2001
      • Article

      Developing Products on Internet Time: The Anatomy of a Flexible Development Process

      By: A. D. MacCormack, R. Verganti and M. Iansiti
      Keywords: Research and Development; Product; Online Technology
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      MacCormack, A. D., R. Verganti, and M. Iansiti. "Developing Products on Internet Time: The Anatomy of a Flexible Development Process." Management Science 47, no. 1 (January 2001).
      • 2001
      • Article

      Online-Marketing-Controlling

      By: Alexander Kracklauer, D. Quinn Mills, Olaf Passenheim and Dirk Seifert
      Keywords: Internet and the Web; Marketing
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      Kracklauer, Alexander, D. Quinn Mills, Olaf Passenheim, and Dirk Seifert. "Online-Marketing-Controlling." Markt: Journal für Marketing 40, no. 4 (2001): 151–158.
      • winter 2001
      • Article

      Product-Development Practices That Work: How Internet Companies Build Software

      By: A. D. MacCormack
      Keywords: Product; Research and Development; Internet and the Web; Applications and Software
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      MacCormack, A. D. "Product-Development Practices That Work: How Internet Companies Build Software." MIT Sloan Management Review 42, no. 2 (winter 2001): 75–84.
      • Article

      Technological Mediation and Commercial Development in the Early Internet Access Market

      By: Shane Greenstein
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      Greenstein, Shane. "Technological Mediation and Commercial Development in the Early Internet Access Market." California Management Review 43, no. 2 (Winter 2001): 75–94.
      • December 2000
      • Background Note

      Networked Utility Providers

      By: Thomas R. Eisenmann and Alastair Brown
      Defines and describes ways to categorize networked utilities, software "applets" such as RealNetwork's RealPlayer, Macromedia's Shockwave, and AOL's ICQ that are downloaded via the Internet. Networked utilities extend basic Web browser capability to allow users to... View Details
      Keywords: Business Model; Software; Web Services Industry
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      Eisenmann, Thomas R., and Alastair Brown. "Networked Utility Providers." Harvard Business School Background Note 801-309, December 2000.
      • December 2000
      • Background Note

      Online Market Makers

      By: Thomas R. Eisenmann and Chris Hackett
      Describes the business model for online market makers, firms that use the Internet to organize a marketplace, providing participants with a virtual "place" to trade, rules to govern their exchanges, and infrastructure to support trading. First it proposes a definition... View Details
      Keywords: Business Model; Web Services Industry
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      Eisenmann, Thomas R., and Chris Hackett. "Online Market Makers." Harvard Business School Background Note 801-308, December 2000.
      • December 2000 (Revised October 2001)
      • Case

      adM@rt (B)

      By: F. Warren McFarlan, David Lane and Carin-Isabel Knoop
      Supplements the (A) case. View Details
      Keywords: Web Services Industry; Web Services Industry; Hong Kong
      Citation
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      McFarlan, F. Warren, David Lane, and Carin-Isabel Knoop. "adM@rt (B)." Harvard Business School Case 301-083, December 2000. (Revised October 2001.)
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