Internet Of Things - Publications - Faculty & Research

22 Feb 2010
Research & Ideas

Manager Visibility No Guarantee of Fixing Problems

Motions: An Empirical Test of Management Involvement in Process Improvement," HBS professor Anita L. Tucker and Harvard School of Public Health professor Sara J. Singer show that communicating with... View Details

Keywords: by Julia Hanna; Health

08 Apr 2013
Research & Ideas

Women’s Summit Celebrates ‘Sisterhood of the Traveling Pantsuit’

"If there is one thing that I hope this event will do, it is change the relationship that each of you has with this remarkable institution. We need you to be a part of... View Details

Keywords: by Katie Koch & Harvard Gazette

27 Nov 2017
Research & Ideas

Beware the Lasting Impression of a 'Temporary' Selfie

social channels before hiring candidates. “These temporary-sharing technologies are supposed to solve this problem of the internet never forgetting,” says Leslie K. John, the Marvin Bower Associate Professor... View Details

Keywords: by Rachel Layne

September 2018
Article

Aggregation of Consumer Ratings: An Application to Yelp.com

By: Weijia Dai, Ginger Jin, Jungmin Lee and Michael Luca

Because consumer reviews leverage the wisdom of the crowd, the way in which they are aggregated is a central decision faced by platforms. We explore this "rating aggregation problem" and offer a structural approach to solving it, allowing for (1) reviewers to vary in... View Details

Keywords: User Generated Content; Crowdsourcing; Yelp; Social and Collaborative Networks; Information; Internet and the Web; Learning; Mathematical Methods; E-commerce

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July 7, 2022
Other Article

Are Online Prices Higher Because of Pricing Algorithms?

By: Zach Y. Brown and Alexander J. MacKay

This article reviews recent work examining pricing strategies of major online retailers and the potential effects of pricing algorithms. We describe how pricing algorithms can lead to higher prices in a number of ways, even if some characteristics of these algorithms... View Details

Keywords: Pricing Algorithms; Online Marketplace; Digital Strategy; Internet and the Web; Retail Industry

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25 Aug 2022
News

Harnessing the Tools of the Digital Age

large-scale companies, with CEOs and executives who can do big things because they have employees supporting them. We can learn from that model. In order for us to do big things with our research agenda, we... View Details

Keywords: April White

26 Mar 2020
Research & Ideas

7 Leadership Principles for Managing in the Time of Coronavirus

in which to communicate decisions and priorities, but also have rapid communication to the entire body of constituents—not delays over hours or days or, even worse, weeks. Silence is absolutely the worst possible View Details

Keywords: by John A. Quelch; Health

14 May 2008
Research & Ideas

Getting Down to the Business of Creativity

of this and other questions will no doubt generate further investigations regarding the role creativity plays in organizations and how managers can best cultivate and deploy it in the workplace. "In business, people can go only so... View Details

Keywords: by Julia Hanna; Retail; Apparel & Accessories; Fashion; Entertainment & Recreation

25 Apr 2022
News

Unicorns and Explosives: A Burning Ship Off Victoria’s Coast Hints at the Dangerous Secrets of Cargo Carriers

14 Jun 2021
Op-Ed

When Your Nerves Get the Best of You, Change the Narrative

than in areas where we are weak. This is in part because we are more motivated to put effort into our development when we are confident that things will turn out well—and this is more likely with our strengths. In the face View Details

Keywords: by Francesca Gino

01 Dec 2014
News

Creating the Shopping Experience of the Future

Ivy Ross uses the word “magic” more than once as she describes the changes that Google Glass could bring to the shopping experience. The woman in charge of Glass’s consumer launch is brainstorming potential uses for the $1,500 wearable... View Details

Keywords: Christine Lejeune; fashion; technology

18 Mar 2014
News

The Oz of Data Opens the Curtain

"Longer term, people who visit the site should get something else of value — better experiences with brands and companies they respect. Ethically, the site was the right thing to do, but from a relationship... View Details

Keywords: Robert S. Benchley; Data Processing, Hosting, and Related Services; Information

11 AM – 12 PM EST, 25 Jan 2018
Webinars: Trending@HBS

Becoming Effective Change Makers: The Power of Networks

Instituting change in an organization or in a sector of society has always been the bane of leaders. However, some leaders do succeed--often spectacularly--at transforming their organizations and even whole sectors of society. What makes some change makers triumph in a... View Details

31 Mar 2002
What Do You Think?

Is This the Decade of the Investor?

influx of foreign capital helped finance investments in new technology, one might also conclude that U.S. employees and consumers benefited to a significant degree at the expense of foreign investors. This... View Details

Keywords: by James Heskett

27 May 2022
Blog Post

Q&A with the HBS Armed Forces Alumni Association, MBA Class of 2023

has your military experience set you apart from your non-military classmates? Being in the military makes you adaptable to any environment or challenges that you may face and helps put things into perspective. When you are accountable for... View Details

01 Jun 2024
News

Decoding the Promise and Perils of Generative AI

ChatGPT burst into the public consciousness on November 30, 2022. Within two months, the generative artificial intelligence (GenAI) software, which leverages a large language model (LLM) to produce human-like, text-based conversations, had reached an estimated 100... View Details

Keywords: April White

October 2011 (Revised September 2014)
Case

Moda Operandi: A New Style of Fashion Retail

By: Mukti Khaire

Moda Operandi is a startup in the fashion industry. The firm organizes online trunk shows of designers' collections, allowing its members to directly order clothes from the collections shown in Fashion Weeks all over the world. Moda Operandi conveys the preorders to... View Details

Keywords: Business Startups; Entrepreneurship; Order Taking and Fulfillment; Distribution Channels; Internet and the Web; Design; Fashion Industry; Retail Industry

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22 May 2020
Blog Post

Remembering Well and Making Meaning of Memorial Day

As Memorial Day approaches, it’s natural for our minds to drift to summer – thoughts of firing up the grill, getting a boat in the water, or vacation travel would (at least in normal times) tantalize us through workdays that seem to grow... View Details

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

Frances Frei, the UPS Foundation Professor of Service Management, is an expert in the intersection of leadership and inclusion. Francesca Gino, the Tandon Family Professor of... View Details

Keywords: by Jen McFarland Flint