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What Can You Do to Foster Gender Equity?

meaningful time with those who don't share your identity. It might take additional time to build rapport with employees and colleagues who don't share your background, but they need and want the same kind of... View Details

15 Sep 2021
Research & Ideas

Don't Bring Me Down: Probing Why People Tune Out Bad News

architecture. “Given the abundance of information today, understanding what motivates individuals to acquire and to avoid information remains an important area for future work,” says Exley. About the Author... View Details

Keywords: by Kristen Senz

February 2014 (Revised January 2024)
Case

Go Mobile: Aligning District Managers and Store Teams

By: Tatiana Sandino

Indian cell phone retailer Go Mobile had implemented high-powered incentives to motivate its store employees to behave as owners and provide exceptional service. As the company scaled up, it faced multiple challenges in building a layer of district managers that were... View Details

Keywords: Employee Relationship Management; Mobile and Wireless Technology; Growth Management; Organizational Design; Salesforce Management; Motivation and Incentives; Management Practices and Processes; Telecommunications Industry; India

June 2010 (Revised September 2010)
Case

athenahealth: Innovating in Response to a Crisis in Healthcare

When Jonathan Bush and his partner, Todd Park, realized that their revolutionary approach to delivering clinical care was being stymied by the inefficiencies in the healthcare system and insurance red tape, they turned their proprietary technology, athenaNet, to a new... View Details

Keywords: Entrepreneurship; Health Care and Treatment; Information Management; Innovation and Invention; Brands and Branding; Product Development; Health Industry; United States

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Online Finance & Accounting Courses | HBS Online

discount, you'll receive 30% off your second and third courses for a total savings of $1,110 . Here are two learning pathways we recommend based on your career goals and stage. Analytical Toolkit: For professionals looking to strengthen their financial acumen and use... View Details

21 Jun 2022
HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

operating system for the office—the centerpiece of how we do work? That is open at this point. It’s the dream of both Microsoft and Salesforce.” Yoffie and a group of MBA students at HBS used public information to analyze the competition... View Details

Keywords: by Lane Lambert; Information Technology; Information Technology

24 Feb 2009
First Look

First Look: February 24, 2009

Case 209-097 Perry Capital owns shares in King and, to facilitate approval of the merger, buys shares in Mylan, whilst hedging out its economic exposure to Mylan's share price... View Details

Keywords: Martha Lagace

05 Jul 2012
What Do You Think?

Why Is Trust So Hard to Achieve in Management?

starters, Karen Caswelch suggested that we take steps to ensure that in our hiring, we consistently select people who share and value behaviors that produce trust as a shield against management turnover that leads to broken commitments.... View Details

Keywords: by James Heskett

10 Jan 2011
Research & Ideas

Is Groupon Good for Retailers?

altered focus has been the key to success of current discount voucher services. Q: Do you have any plans to continue researching this subject? A: Absolutely. We're currently talking to merchants that have used discount voucher services, and we hope to conduct empirical... View Details

Keywords: by Carmen Nobel; Advertising; Technology

April 2013 (Revised October 2013)
Case

National Instruments

By: Lynda M. Applegate, Keri Pearlson and Natalie Kindred

This case explores the use of social media to support product design, customer support, marketing and HR activities at National Instruments (NI). Based in Austin, Texas, with over $1 billion in 2011 sales, NI designs, produces, and sells software and hardware platforms... View Details

Keywords: Organizational Structure; Applications and Software; Organizational Culture; Technological Innovation; Digital Platforms; Innovation and Management; Media; Management Systems; Social and Collaborative Networks; Information Technology Industry; Information Technology Industry; Texas

29 Jan 2008
First Look

First Look: January 29, 2008

to receive favorable loan terms. First, bank relationships formed through repeated transactions reduce inefficiencies from information asymmetry between the lender and the leveraged buyout firm. Second, banks price loans to cross-sell... View Details

Keywords: Martha Lagace

September 2018
Article

Do Experts or Crowd-Based Models Produce More Bias? Evidence from Encyclopædia Britannica and Wikipedia

By: Shane Greenstein and Feng Zhu

Organizations today can use both crowds and experts to produce knowledge. While prior work compares the accuracy of crowd-produced and expert-produced knowledge, we compare bias in these two models in the context of contested knowledge, which involves subjective,... View Details

Keywords: Online Community; Collective Intelligence; Wisdom Of Crowds; Bias; Wikipedia; Britannica; Knowledge Production; Knowledge Sharing; Knowledge Dissemination; Prejudice and Bias

Find at Harvard

October 2024
Case

Reed Group and Succession in a Family Business: An Impossible Job to Fill?

By: Lauren H. Cohen and Tonia Labruyere

James Reed had taken over Reed Group, the recruitment and career services company his father had founded and built, in 1994. He was now reflecting on succession planning and other challenges that lay ahead: with no obvious choice among his family members, he needed to... View Details

Keywords: Charity; Succession Planning; Family Business; Values and Beliefs; Management Succession; Mission and Purpose; Family Ownership; Philanthropy and Charitable Giving; Family and Family Relationships; Recruitment; AI and Machine Learning; Employment Industry; United Kingdom; London

Web

Rock 100: The Network - Entrepreneurship

opinions, cathartic to feel that others share your challenges, frightening to see the hurdles ahead, and inspiring to know that it can be done.” — Rock 100: The Network member Apply to be a part of The Rock 100 We will update this Rock... View Details

12 Jan 2010
First Look

First Look: Jan. 12

and barriers to creating and claiming value, the most promising sequence and process design, etc.— should be informed and modified by two classes of potentially relevant cross-border factors, the general and the negotiation-specific.... View Details

Keywords: Martha Lagace

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

outcry from users, legislators, and the general public, to force the company to do a better job of protecting private information. In an initial response, Facebook informed its blog readers that it had suspended the consultancy from the... View Details

Keywords: by James Heskett; Information Technology; Information Technology

2023
Working Paper

Dynamic Pricing, Intertemporal Spillovers, and Efficiency

By: Alexander J. MacKay, Dennis Svartbäck and Anders G. Ekholm

Pricing technology that allows firms to rapidly adjust prices has two potential benefits. Time-varying prices can respond to high-frequency demand shocks to generate greater revenues, and they can also be used to smooth out demand to reduce costs. Using data... View Details

Keywords: Price; Consumer Behavior; Applications and Software; Volatility

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Business Fundamentals Course - CORe | HBS Online

inform business decisions Implement analytical techniques in Excel Develop effective pricing strategies Identify sources of competitive advantage through differentiation Evaluate the financial health of a business using financial... View Details

November 2024
Case

Ather Energy: The Future of Mobility

By: Shunyuan Zhang, Kannan Srinivasan and Malini Sen

Ather Energy, India’s third-largest electric scooter maker by volume, was founded in 2013. Five years later, the start-up launched its first electric scooter, Ather 450, which was powered by artificial intelligence (AI) and the Internet of Things (IoT), to navigate... View Details