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Show Results For
- All HBS Web
(2,041)
- People (2)
- News (633)
- Research (940)
- Events (7)
- Multimedia (3)
- Faculty Publications (411)
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- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
the United States, the time, cost, and complications of patent suits provide openings for opportunistic assertions of infringement. This article proposes a way to address information problems that facilitate opportunistic assertion: an... View Details
Keywords: Sean Silverthorne
- 31 Oct 2004
- Research & Ideas
Bypass Marketing: Are Docs Influenced?
David Blumenthal, professor at Harvard Medical School and a member of the Institute for Health Policy at Massachusetts General Hospital; Michael Newman, a senior research manager at Harris Interactive; Kinga Zapert, vice president for... View Details
Keywords: by Manda Salls
- 16 Aug 2016
- First Look
August 16, 2016
activities of a large cohort of physician-MBAs by gathering information on 206 physician graduates from the Harvard Business School MBA program who obtained their degrees between 1941 and 2014. Key outcome measures that were examined... View Details
Keywords: Sean Silverthorne
- 09 Sep 2009
- First Look
First Look: September 9
institutions in which ongoing crises of legitimacy demonstrate the need for a renewal of embedded liberalism and a revitalization of global governance. They are as follows: the activities of transnational corporations, particularly with... View Details
Keywords: Martha Lagace
- 06 Aug 2024
- Op-Ed
What the World Could Learn from America's Immigration Backlash—100 Years Ago
individuals displaced by natural disasters could surge to 1.2 billion by 2050, according to the Institute for Economics and Peace. Beyond the United States and France, the world witnessed the United Kingdom’s Brexit referendum in 2016, a... View Details
Keywords: by Marco Tabellini
- 24 Jul 2007
- First Look
First Look: July 24, 2007
Pincus Ventures. The buyout would rid the division of a "bad" parent and place the division's destiny in its own hands. A recently instituted restructuring plan seemed likely to improve profitability, but the turnaround was in... View Details
Keywords: Martha Lagace
- 19 May 2016
- Research Event
Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium
said. Crowdsourcing isn’t exactly new. Lakhani, who is the Principal Investigator of the Crowd Innovation Lab and NASA Tournament Lab at the Harvard Institute for Quantitative Social Science, pointed out that the HBS campus was actually... View Details
Keywords: by Dina Gerdeman & Carmen Nobel
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
considerations. Important impediments to the use of ESG information are the lack of reporting standards and as a result, lack of comparability, reliability, quantifiability, and timeliness. Among the different ESG investment styles,... View Details
Keywords: Sean Silverthorne
- 05 Aug 2008
- First Look
First Look: August 5, 2008
and M. Utku Ünver Abstract Many markets have "unraveled" and experienced inefficient, early, dispersed transactions, and subsequently developed institutions to delay transaction timing. However, it has previously proved... View Details
Keywords: Martha Lagace
- 22 Mar 2016
- First Look
March 22, 2016
forthcoming World Scientific Institutions, Institutional Change and Economic Performance in Emerging Markets By: Iyer, Lakshmi Abstract—Emerging markets play an increasingly important role in the global economy, accounting for 31% of... View Details
Keywords: Sean Silverthorne
- 15 Apr 2008
- First Look
First Look: April 15, 2008
significant impact in the structure and interpretation of financial information of banks. This document explains the major changes on bank accounting, their purpose and structure, and discusses their impact on financial View Details
Keywords: Martha Lagace
- 22 May 2012
- First Look
First Look: May 22
approach across multiple business units. Social Entrepreneurs as Institutional Entrepreneurs: The Case of Sekem Authors:Tomislav Rimac, Johanna Mair, and Julie Battilana Publication:In Using a Positive Lens to Explore Social Change and... View Details
Keywords: Sean Silverthorne
- 28 Jan 2014
- First Look
First Look: January 28
finance, and law to evaluate the impact of the Sarbanes-Oxley Act. We describe significant developments in how the Act was implemented and find that despite severe criticism, the Act and institutions it created have survived almost intact... View Details
Keywords: Sean Silverthorne
- 03 Aug 2010
- First Look
First Look: August 3
substantial information about GMO products, they positively affect approval rates of GMOs by threatening the reputation of the regulatory agency. Our study further shows that firm and product uncertainty increases the impact of the social... View Details
Keywords: Martha Lagace
- 13 Mar 2007
- First Look
First Look: March 13, 2007
Working PapersInitiating Divergent Organizational Change: The Enabling Role of Actors' Social Position Author:Julie Battilana Abstract This study addresses the paradox of embedded human agency, or the contradiction between actors' agency and View Details
Keywords: Martha Lagace
- Article
Are Self-service Customers Satisfied or Stuck?
This paper investigates the impact of self-service technology (SST) usage on customer satisfaction and retention. Specifically, we disentangle the distinct effects of satisfaction and switching costs as drivers of retention among self-service customers. Our empirical... View Details
Keywords: Service Delivery; Information Technology; Customer Satisfaction; Competition; Cost; Banks and Banking; Behavior; Market Transactions; Management Analysis, Tools, and Techniques
Buell, Ryan W., Dennis Campbell, and Frances X. Frei. "Are Self-service Customers Satisfied or Stuck?" Production and Operations Management 19, no. 6 (November–December 2010). (Awarded the Decision Sciences Institute Stan Hardy Award for Outstanding Paper Published during 2010 in the Field of Operations Management.)
- 05 Mar 2013
- First Look
First Look: March 5
case:http://hbr.org/search/211107-PDF-ENG Jim Johnson's Re-election to the Goldman Sachs Board Srinivasan, Suraj, and Kelly BakerHarvard Business School Case 113-050 The case presents the opposition by a leading institutional investor in... View Details
Keywords: Sean Silverthorne
- 14 Mar 2017
- First Look
First Look at New Research, March 14
https://www.hbs.edu/faculty/Pages/item.aspx?num=52379 March 2017 Politics & Society Land Institutions and Chinese Political Economy: Institutional Complementarities and Macroeconomic Management By:... View Details
Keywords: Sean Silverthorne
- 14 Nov 2019
- Book
Lifting the Lid on Turkey's Hidden Business History
Fellow at HBS, were fortunate to have access to the family leadership and archives of the Koç group through the intervention of the late former Dean of the School, John H. McArthur, who sat on the Board of the holding company. The career of the founder of the group,... View Details
Keywords: by Sean Silverthorne
- 01 May 2007
- First Look
First Look: May 1, 2007
obtain bandwidth larger (smaller) than s/(s+f). The paper constitutes a first step towards a general analytical foundation for scarce resource allocation in peer-to-peer file sharing networks. PDF not available. Peer-to-Peer File Sharing and the Market for Digital... View Details
Keywords: Sean Silverthorne