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Publications

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  • All HBS Web  (2,484)
    • People  (7)
    • News  (471)
    • Research  (1,674)
    • Events  (17)
    • Multimedia  (6)
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Show Results For

  • All HBS Web  (2,484)
    • People  (7)
    • News  (471)
    • Research  (1,674)
    • Events  (17)
    • Multimedia  (6)
  • Faculty Publications  (667)
← Page 42 of 2,484 Results →
  • Web

Strategy - Faculty & Research

Competition for Customer Memberships By: Cristian Chica, Julian Jimenez-Cardenas and Jorge Tamayo A competitive two-period membership (subscription) market is analyzed. Two symmetric firms charge a “membership” fee that allows consumers to buy View Details

    W. Earl Sasser

    Earl Sasser is a Baker Foundation Professor at Harvard Business School and has been a member of the faculty there since 1969. He received a B.A. in Mathematics from Duke University in 1965, an MBA from the University of North Carolina in 1967, and a Ph.D. in... View Details

    Keywords: airline; automotive; banking; broadcasting; communications; construction; credit card; education industry; entertainment; fast food; hotels & motels; insurance industry; marketing industry; oil & gas; restaurant; retailing; service industry; sports; tourism; transportation
    • 01 May 2024
    • What Do You Think?

    Have You Had Enough?

    time to time, but it will be a topic on which I may be able to shed some light rather than only ask, “What do you think?” Browse some of James Heskett's most-read columns: 2023: How Should Artificial Intelligence Be Regulated—if at All? 2021: How Long Does It Take to... View Details
    Keywords: by James Heskett
    • February 2016 (Revised September 2020)
    • Case

    T-Mobile in 2013: The Un-Carrier

    By: John Beshears, Francesca Gino, Jonathan Lee and Sean (Yixiang) Wang
    By 2013, the U.S. wireless industry was in the midst of a costly transition. As consumers began to embrace more sophisticated mobile devices, the industry's four main players spent heavily to improve their infrastructures for providing reliable high-speed data... View Details
    Keywords: Business Model; Organizational Change and Adaptation; Product Positioning; Competition; Wireless Technology; Telecommunications Industry; United States
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    Beshears, John, Francesca Gino, Jonathan Lee, and Sean (Yixiang) Wang. "T-Mobile in 2013: The Un-Carrier." Harvard Business School Case 916-043, February 2016. (Revised September 2020.)
    • 28 Apr 2010
    • Research & Ideas

    Earth Day Reflections

    it is critical to find effective ways to support far-reaching change in both products and processes across our entire economy. My current research focuses on large organizations that are attempting to take advantage of sustainability in... View Details
    Keywords: by Staff
    • April 2020
    • Case

    Ment.io: Knowledge Analytics for Team Decision Making

    By: Yael Grushka-Cockayne, Jeffrey T. Polzer, Susie L. Ma and Shlomi Pasternak
    Ment.io was a software platform that used proprietary data analytics technology to help organizations make informed and transparent decisions based on team input. Ment was born out of founder Joab Rosenberg’s frustration that, while organizations collected ever... View Details
    Keywords: Decision Making; Information Technology; Knowledge; Knowledge Acquisition; Knowledge Management; Operations; Information Management; Product; Product Development; Entrepreneurship; Business Startups; Communications Industry; Information Industry; Information Technology Industry; Web Services Industry; Middle East; Israel
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    Grushka-Cockayne, Yael, Jeffrey T. Polzer, Susie L. Ma, and Shlomi Pasternak. "Ment.io: Knowledge Analytics for Team Decision Making." Harvard Business School Case 420-078, April 2020.
    • Web

    FAQs - Alumni

    materials & lighting; increased healthier, lower emissions plant-based food offerings; and improved landscaping practices. *Note: SRECs, which represent the environmental benefit, are sold to the Harvard Utility to meet State Renewable... View Details
    • 06 Dec 2011
    • First Look

    First Look: Dec. 6

    of a hypothetical $1,000 to introduce the idea that context, history, and values shape perceptions and expectations. These phenomena can propel behaviors that can lead to circumstances improving or deteriorating-upward or downward... View Details
    Keywords: Sean Silverthorne
    • Web

    Finance - Faculty & Research

    improves self-reported fertilizer management practices, though not enough to measurably affect yields. Satellite measurements calibrated using OLS produce more precise point estimates than farmer-reported data, suggesting power gains.... View Details
    • June 2021
    • Case

    HelloSelf: Search

    By: John R. Wells and Benjamin Weinstock
    In August 2018, after nearly six months of searching, Charles Wells was convinced that he should found HelloSelf to help people improve their sense of mental wellbeing. Those feeling mentally unwell would receive support from fully qualified clinical psychotherapists,... View Details
    Keywords: Mental Health; Health Care and Treatment; Internet and the Web; Business Model; Product Launch
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    Wells, John R., and Benjamin Weinstock. "HelloSelf: Search." Harvard Business School Case 721-484, June 2021.
    • 26 Jun 2023
    • Research & Ideas

    Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks

    marketers think of the customer experience like a play in three acts—pre-purchase, purchase, and post-purchase. However, research by De Freitas and fellow researchers looked more holistically at the customer journey and found that most successful interactions steadily... View Details
    Keywords: by Michael Blanding; Entertainment & Recreation
    • March 2005 (Revised August 2007)
    • Case

    Brocade: Launching the Multiprotocol Router

    By: Elie Ofek and Mamoon Hamid
    Brocade management is preparing for the launch of a new technology for data storage. The multiprotocol router improves on existing technology and has the potential to change the way firms design their data storage networks. Students must determine the target market for... View Details
    Keywords: Customer Satisfaction; Price; Product Launch; Partners and Partnerships; Segmentation; Information Infrastructure; Technology Adoption; Information Technology Industry
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    Ofek, Elie, and Mamoon Hamid. "Brocade: Launching the Multiprotocol Router." Harvard Business School Case 505-064, March 2005. (Revised August 2007.)
    • Web

    Help - Alumni

    profile page. We encourage you to update your directory profile now to ensure the mapping results align with your preferences. We also suggest that you complete your profile by identifying your industry and topic/interest preferences, as these also will View Details
    • 23 Sep 2020
    • Blog Post

    Jo Tan (MBA 2021) Draws on Experience

    Josephine (Jo) Tan (MBA 2021) always starts with a pencil sketch, a light grey roadmap of where things are going. Then bold black ink makes it permanent and watercolor paint gives it life. Recently she has added a step—bringing the almost finished View Details
    • 19 Jul 2010
    • Research & Ideas

    How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

    about how poor operational decisions create unnecessary complications that lead to quality problems and lower labor productivity and, in general, make life hard for retail employees." Ton is interested in demonstrating how operations... View Details
    Keywords: by Julia Hanna; Retail; Food & Beverage
    • Web

    Asia Pacific - Global

    bridged content and commerce by selling products directly through social media posts featuring video content that was designed to go viral. As Blank grows in 2016 and 2017, CEO Nam Dae-Kwang puts the company on a firmer footing, and... View Details
    • July 2012 (Revised June 2018)
    • Case

    MC Tool

    By: Richard S. Ruback and Royce Yudkoff
    Two partners acquired MC Tool in October 2007 for $5 million. The company was a machine shop that manufactured parts for a wide variety of applications in the energy, automotive, and industrial equipment industries. In their first year of ownership, the partners... View Details
    Keywords: Capital Budgeting; Risk Management; Risk and Uncertainty; Problems and Challenges; Transformation; Production; Business Strategy; Manufacturing Industry; United States
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    Ruback, Richard S., and Royce Yudkoff. "MC Tool." Harvard Business School Case 213-013, July 2012. (Revised June 2018.)
    • 03 Jan 2007
    • Working Paper Summaries

    Banking Deregulation, Financing Constraints and Entrepreneurship

    Keywords: by William Kerr & Ramana Nanda; Banking
    • 29 Oct 2024
    • HBS Seminar

    Lynn Wu, Wharton

      Building A Culture of Health

      This ambitious volume sets out to understand how every company impacts public health and introduces a robust model, rooted in organizational and scientific knowledge, for companies committed to making positive contributions to health and wellness. Focusing on four... View Details

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