Health Services - Publications - Faculty & Research

July–August 2018
Article

Using Time-Driven Activity-Based Costing to Model the Costs of Various Process-Improvement Strategies in Acute Pain Management

By: Keyuri Popat, Kelly Ann Gracia, Alexis B. Guzman and Thomas W. Feeley

Pain control for patients undergoing thoracic surgery is essential for their comfort and for improving their ability to function after surgery, but it can significantly increase costs. Here, we demonstrate how time-driven activity-based costing (TDABC) can be used to... View Details

Keywords: Time-Driven Activity-Based Costing; Health Care and Treatment; Cost Management; Performance Improvement

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2022 Reunion Presentations - Alumni

sciences have given her a multidimensional, multidisciplinary perspective on longevity opportunities. Susan received her Doctor of Science in Health Services from the Harvard University School of Public... View Details

01 Jan 2011
News

Seth Klarman, MBA 1982

"We care about the urgent needs of our local community." The foundation bearing the family name, run by Beth, has supported medical, educational, religious, and social service organizations, including McLean and Beth Israel Deaconess... View Details

28 Mar 2012
What Do You Think?

Are Factory Jobs Important to the Economy?

Summing Up: What Next, If Manufacturing Proves Not To Be A Creator Of Those Good "factory Jobs" Of The Past? Manufacturing is essential to the health of an economy. It both fuels and results from innovation. It is natural in the course of... View Details

Keywords: by James Heskett; Manufacturing

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Your Social Entrepreneurship checklist | Social Enterprise | Harvard Business School

School providing legal assistance to small businesses and entrepreneurs. Cyberlaw Clinic: A Harvard Law clinic program offering pro-bono legal services to individuals, small start- ups, non-profit groups and government entities regarding... View Details

28 Feb 2023
Research & Ideas

Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note

were 19 percent more likely to finish if they had a dedicated supportive supervisor. Some fields work better. Students were also more likely to complete apprenticeships in the financial services and IT industries, as opposed to business... View Details

Keywords: by Michael Blanding

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

when life goes back to normal. Forward-thinking leaders can run better organizations by creating conditions that allow customers to be more helpful. When service provision is a true partnership and customers are pitching in, employees... View Details

Keywords: by Dina Gerdeman

Article

TDABC Cost Analysis of Ocular Disorders in an Ophthalmology Emergency Department versus Urgent Care: Clinical Experience at Massachusetts Eye and Ear

By: Robert S. Kaplan, Jonathan Chou, Mahek Shah, Amy Watts, Matthew Gardiner, Joan Miller and John I. Lowenstein

Purpose To perform a cost analysis comparison for managing common ocular disorders in an eye emergency department (ED) versus an urgent care setting using a time-driven activity-based cost model (TDABC) to assist physicians and staff in appropriate allocation of... View Details

Keywords: Time-driven Activity-based Cost Model; Emergency Room; Urgent Care Clinic; Cost; Analysis; Activity Based Costing and Management; Health Care and Treatment

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11 Aug 2003
Research & Ideas

Why Budgeting Kills Your Company

Similarly, each branch manager gets to decide what resources the unit needs. To make its central services more responsive to market demands, Handelsbanken conducts an annual round of negotiations in which cost estimates and the View Details

Keywords: by Loren Gary

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Technology & Operations Management Awards & Honors - Faculty & Research

Elected as a Member of the American Academy of Arts and Sciences in 2024. Amy C. Edmondson : Awarded the 2024 Medal for Distinguished Service by the Teachers College at Columbia University. Kris Johnson Ferreira : "Warnings and... View Details

14 Sep 2023
Blog Post

MBAs Accelerate Their Social Enterprise Ventures

options, and (2) they harbored reservations about entrusting an unfamiliar FinTech without an established banking relationship. Consequently, I began to envision a neobank dedicated to migrants, initially offering essential services like... View Details

25 Apr 2024
News

Origin Stories

14, just two years after losing his older brother to leukemia. That passion for flying carried through to three years of service as an intelligence officer with the US Air Force, where he fought to become a pilot, but found a completely... View Details

30 Jan 2018
First Look

January 30, 2018

Sandino Abstract—Many service organizations rely on information sharing systems to boost employee creativity to meet customer needs. We conducted a field experiment in a retail chain, based on a registered report accepted by Journal of... View Details

Keywords: Sean Silverthorne

08 Mar 2004
Research & Ideas

Creating Value in Your Business Ecosystem

Fundamentally, they aim to improve the overall health of their ecosystems by providing a stable and predictable set of common assets—think of Wal-Mart's procurement system and Microsoft's Windows operating system and tools—that other... View Details

Keywords: by Marco Iansiti & Roy Levien

18 May 2023
News

India's New Money Managers

When Priti Rathi Gupta (OPM 49, 2017) was 16 years old, her father handed her his investment portfolio and asked her what she could make of it. She was befuddled. "He realized that, although I had schooling in what we call commerce, I didn't really know much about... View Details

Keywords: Maureen Harmon

Research Summary

Overview

By: Reshmaan N. Hussam

Engaged with field work in South Asia and East Africa, Professor Hussam places a focus on exploring questions with strong theoretical motivation in the economics literature as well as relevant downstream policy implications. Her research spans four broad interests.... View Details

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General Management Awards & Honors - Faculty & Research

Sourcing at Nike” (HBS Case 619-008) with Michael Toffel and Olivia Hull. Hubert Joly : Recipient of the 2023 Greenhill Award for Outstanding Service to the HBS Community. Hubert Joly : Included on the 2023 Thinkers50 list—a list of the... View Details

11 Apr 2017
First Look

First Look at New Research, April 11

housing firm. Along the way, he and his partners have contributed countless hours of community service to the neighborhoods in which they own properties. Now 80 and ready to retire, Gates is creating a request for proposal for his firm.... View Details

05 Oct 2020
Book

Want to Be Happier? Make More Free Time

time-smart changes (for, say, teachers or health care and service workers). We need to convince business leaders that time affluence is a competitive issue. The war for talent will demand that companies take... View Details