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  • 18 Oct 2023
  • News

Spreading the Words

Shafiq Khan (MBA 1982) loves to solve problems. It’s what attracted him to the case study method at HBS and, after graduation, to consulting at Booz, Allen & Hamilton. Then, at United Airlines, Khan encountered another challenge: The company was spending one-sixth of... View Details
Keywords: April White
  • January 2025
  • Case

Negotiating with Data: Analytics FC (A)

By: Jillian Jordan and Livia Alfonsi
Analytics FC was a UK-based sports consultancy that focused on international football (soccer), leveraging cutting-edge data-analytic techniques to support clubs, federations, and players. In 2022, Alex Greenwood, an elite female defender, approached the company for... View Details
Keywords: Negotiation Preparation; Gender; Analytics and Data Science; Reputation; Value Creation; Consulting Industry; Sports Industry; Europe; United Kingdom
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  • June 2012
  • Article

Pricing to Create Shared Value

By: Marco Bertini and John T. Gourville
Many companies are in competition with their customers to extract as much value as possible from every transaction. Pricing is their weapon of choice, and consumers fight back by rooting out and disseminating pricing policies that seem unfair. The problem is that... View Details
Keywords: Pricing; Marketing Strategy; Price; Customer Focus and Relationships; Customer Relationship Management; Value Creation; Fairness
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    William A. Sahlman

    William Sahlman is a Baker Foundation Professor of Business Administration at Harvard Business School.

    Mr. Sahlman received an A.B. degree in Economics from Princeton University (1972), an M.B.A. from Harvard University (1975), and a Ph.D. in Business... View Details

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    • 23 Jan 2024
    • Book

    More Than Memes: NFTs Could Be the Next Gen Deed for a Digital World

    piece of paper, or likely even for a ticket to a local minor league baseball game (which is more or less a deed to a seat). But plenty of people would pay that much for the deed to a house.* *Technically, people are generally paying for... View Details
    Keywords: by Dina Gerdeman; Information Technology; Technology; Financial Services
    • 26 Mar 2013
    • First Look

    First Look: March 26

      Publications International Marketing Review Achievement Motivation, Strategic Orientations and Business Performance in Entrepreneurial Firms: How Different Are Japanese and American Founders? By: Deshpandé, Rohit, Amir Grinstein, Elie Ofek, and Sang-Hoon Kim... View Details
    Keywords: Sean Silverthorne
    • 01 Sep 2023
    • News

    That Was Then, This Is Now

    impact of clinical research on health equity and then on the art of gracefully claiming space on public transit. Hucking (soft) balls during an impromptu game of dodgeball with my shrieking nephews. Chatting with my two-year-old niece,... View Details
    Keywords: Photographed by Tony Deifell (MBA 2002); edited by Julia Hanna. Above: Heidi Brooks, photographed in 2003 and 2023.; life experience; family; leadership
    • 05 Dec 2022
    • Research & Ideas

    5 Companies Where Employees Move Up the Ladder Fast

    wider pool of talent. Workers and potential employees can take control, too, by: Being realistic about which jobs are available where they live. Too often, says Fuller, young workers will study in fields like video game programming that... View Details
    Keywords: by Pamela Reynolds
    • November 2023
    • Case

    Team Liquid: Fueling the Business of Fandom

    By: Youngme Moon and Kerry Herman
    In 2023, the co-CEOs of Team Liquid, one of the world's most prominent Esports organizations, are deciding whether and how to evolve their business model to include (1) a greater focus on enterprise revenue; and (2) more direct-to-consumer activity. Team Liquid has one... View Details
    Keywords: Business Model; Customer Focus and Relationships; Games, Gaming, and Gambling; Revenue; Organizational Culture; Business and Community Relations; Video Game Industry
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    • January 2008
    • Article

    Putting Leadership Back into Strategy

    By: Cynthia A. Montgomery
    In recent decades an infusion of economics has lent the study of strategy much needed theory and empirical evidence. Strategy consultants, armed with frameworks and techniques, have stepped forward to help managers analyze their industries and position their companies... View Details
    Keywords: Leadership; Growth and Development Strategy; Managerial Roles; Mission and Purpose; Organizational Change and Adaptation; Creativity; Competitive Strategy; Competitive Advantage
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    • Web

    Sample Student Projects - Institute For Strategy And Competitiveness

    Tourism Cluster (2013) Israeli Biotechnology Cluster (2006) Italy Italy Tourism (2011) The Italian Sports Car Cluster (2006) Japan Japan Automobile Cluster (2016) Japan Skin Care Cluster (2013) The Japanese Gaming Cluster (2012) Japan... View Details
    • August 2015 (Revised June 2021)
    • Case

    Amazon.com, 2021

    By: John R. Wells, Benjamin Weinstock, Gabriel Ellsworth and Galen Danskin
    In February 2021, Amazon announced 2020 operating profits of $22,899 million, up from $2,233 million in 2015, on sales of $386 billion, up from $107 billion five years earlier (see Exhibit 1). The shareholders expressed their satisfaction (see Exhibit 2), but not all... View Details
    Keywords: Strategic Analysis; Retail; E-commerce; Amazon; Internet; Amazon.com; AmazonFresh; Jeff Bezos; Cloud Computing; Marketplaces; Streaming; E-reader Market; Digital Media; Mobile App; Online Retail; Shipping; Database; Tablet; Kindle; Kindle Fire; Smartphone; Delivery; Digital Platforms; Competition; Internet and the Web; Corporate Strategy; Digital Marketing; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Profit; Revenue; Global Strategy; Multinational Firms and Management; Taxation; Business History; Human Resources; Resignation and Termination; Books; Human Capital; Working Conditions; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Industry Growth; Industry Structures; Media; Distribution; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Product Development; Supply Chain; Supply Chain Management; Organizational Culture; Public Ownership; Work-Life Balance; Problems and Challenges; Labor and Management Relations; Strategy; Adaptation; Business Strategy; Competitive Strategy; Diversification; Expansion; Integration; Horizontal Integration; Vertical Integration; Information Infrastructure; Information Technology; Mobile and Wireless Technology; Price; Applications and Software; Marketing; Marketing Strategy; Working Capital; Customer Focus and Relationships; Customer Value and Value Chain; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; United States; Washington (state, US); Seattle
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    • January 2008
    • Article

    Entrepreneurship and Urban Success: Toward a Policy Consensus

    By: Zoltan J. Acs, Edward L. Glaeser, Robert E. Litan, Lee Fleming, Stephan J. Goetz, William R. Kerr, Steven Klepper, Stuart S. Rosenthal, Olav Sorenson and William C. Strange
    Like all politics, all entrepreneurship is local. Individuals launch firms and, if successful, expand their enterprises to other locations. But new firms must start somewhere, even if their businesses are conducted largely or exclusively on the Internet. Likewise,... View Details
    Keywords: Business Headquarters; Business Startups; Development Economics; Economy; Entrepreneurship; Policy; Taxation; Growth and Development Strategy; Product Development; Business Processes; Expansion; Internet
    Related
    • Web

    2023 Reunion Presentations - Alumni

    Officer for Major League Baseball + More Info – Less Info As the chief operations and strategy officer for Major League Baseball (MLB), Chris Marinak (MBA 2008) helped launch the headline-grabbing innovations the league rolled out this season to make the View Details
    • 02 Jun 2022
    • Research & Ideas

    Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

    a game changer. So I wrote it up. It did change my life. I quit my job because of the findings in this book. Why? Because I came to the American Enterprise Institute with a lot of fluid intelligence to solve a lot of problems, to be on... View Details
    Keywords: by Dan Morrell
    • 18 Aug 2022
    • Op-Ed

    Your Best Employees Are Burning Out: A Framework for Retaining Talent

    business leaders need to step up their game to attract and retain the top talent they need to remain competitive, productive, and cohesive to get through this tumultuous period. "Leaders must realize that their workers are their greatest... View Details
    Keywords: by Hise Gibson and MaShon Wilson
    • Web

    Topics - HBS Working Knowledge

    Financial Markets (22) Financial Reporting (7) Financial Statements (1) Financial Strategy (11) Financing and Loans (22) Food (12) For-Profit Firms (1) Forecasting and Prediction (26) Foreign Direct Investment (5) Forms of Communication (4) Framework (7) View Details
    • 25 Jan 2016
    • Research & Ideas

    When Negotiating a Price, Never Bid with a Round Number

    amount so specific. A round number, on the other hand, suggests that a person is just ballparking it—offering an approximate valuation based on vague knowledge. In one 2013 study, for example, participants played an online game based on... View Details
    Keywords: by Carmen Nobel
    • 15 Nov 2022
    • Book

    Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work

    in unethical acts and policies if we use a few strategies: Reduce the risk of speaking up. Workers and managers who want to speak out should develop a game plan just in case speaking out results in being fired. Workers can also make it... View Details
    Keywords: by Pamela Reynolds
    • 07 Jul 2008
    • Research & Ideas

    Innovation Corrupted: How Managers Can Avoid Another Enron

    how to preserve ethical discipline when the legal rules of the game are ambiguous and executives stand to reap enormous rewards by exaggerating or camouflaging a company's true economic performance, I outline organizational processes that... View Details
    Keywords: by Martha Lagace; Energy; Utilities