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Show Results For
- All HBS Web
(1,699)
- People (1)
- News (659)
- Research (877)
- Events (7)
- Multimedia (3)
- Faculty Publications (309)
- Student-Faculty-Profile
Michelle Shell & Ryan Buell
Research focus Michelle: Ryan and I are both interested in deeply understanding what happens when customers interact with an organization’s operating system. Insights about customer behavior can influence a company to operate differently... View Details
- 13 Dec 2004
- Research & Ideas
How Leaders Create Winning Streaks
Overview Confidence in an organization is more than just a spirit of "We can do it." It is the foundation, systems, and culture involving positive behaviors such as open communication, self-scrutiny, respect, teamwork,... View Details
Keywords: by Rosabeth Moss Kanter & Walter Kiechel
- 06 May 2002
- Research & Ideas
A Toolkit for Customer Innovation
can easily tweak that parameter on the profile and have the machine immediately produce another sample. It is important to note that outsourcing product development to customers does not eliminate learning by doing—nor should it. What it... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
- 05 Nov 2014
- What Do You Think?
Are We Entering an Era of Neuromanagement?
question, behavioral science not based on those assumptions gained ascendance. At first, the contributions from behavioral science were based on laboratory tests, too many of them involving handy college... View Details
Keywords: by James Heskett
- 01 Sep 2012
- News
Ideas in Action
were more likely to feel regret that they had spent their break working and studying. And not surprisingly, alumni with 40 years of hindsight were even more likely to feel pangs of regret about trips in which they didn’t indulge. “It was moving to View Details
- 01 Mar 2012
- News
Balanced Scorecard and Beer Game Go High-Tech
teaching, technology is helping faculty engage students in vivid, minute-by-minute decision-making, which adds a dynamic new layer to the traditional classroom experience. A key part of curricular innovation, investments in educational technology will enhance View Details
- 20 Sep 2013
- News
Connections Add Up
by the stories she sees at the grassroots level. At a recent visit to Ariel Community Academy, a magnet school in Chicago, she watched kindergarteners learn principles of trading and fifth graders doing analyses of companies. "They were... View Details
- 19 Oct 2010
- First Look
First Look: October 19, 2010
PublicationsFeeling Good about Giving: The Benefits (and Costs) of Self-interested Charitable Behavior Authors:L. Anik, L. B. Aknin, M. I. Norton, and E. W. Dunn Publication:In The Science of Giving: Experimental Approaches to the Study... View Details
Keywords: Sean Silverthorne
- Article
Using Gen AI for Early-Stage Market Research
By: James Brand, Ayelet Israeli and Donald Ngwe
Generative AI, particularly large language models (LLMs), offers a promising new tool for early-stage market research by simulating customer responses to product concepts. This can allow companies to draw conclusions similar to those they’d obtain by surveying... View Details
Keywords: Large Language Models; Large Language Model; Generative Ai; Artificial Intelligence; Market Research; Research; Marketing; AI and Machine Learning; Analytics and Data Science; Analysis; Customers; Consumer Behavior; Technology Industry; Information Technology Industry
Brand, James, Ayelet Israeli, and Donald Ngwe. "Using Gen AI for Early-Stage Market Research." Harvard Business Review (website) (July 18, 2025).
- 2016
- Working Paper
The Impact of Supplier Inventory Service Level on Retailer Demand
By: Nathan Craig, Nicole DeHoratius and Ananth Raman
To set inventory service levels, suppliers must understand how changes in inventory service level affect demand. We build on prior research, which uses analytical models and laboratory experiments to study the impact of a supplier's service level on demand from... View Details
Keywords: Customer Satisfaction; Forecasting and Prediction; Learning; Consumer Behavior; Service Delivery; Performance Expectations; Apparel and Accessories Industry; Service Industry
Craig, Nathan, Nicole DeHoratius, and Ananth Raman. "The Impact of Supplier Inventory Service Level on Retailer Demand." Working Paper. (Revised January 2016.)
- 18 Dec 2007
- First Look
First Look: December 18, 2007
http://www.stifterverband.de/site/php/medien.php?SID=&seite=Publikation&pubnr=140 Analyzing the Evolution of Large-Scale Software Systems Using Design Structure Matrices and Design Rule Theory: Two Exploratory Cases.... View Details
Keywords: Martha Lagace
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
willingness to experiment. They’re seen as being psychologically safe, highly collaborative, and nonhierarchical. And research suggests that these behaviors translate into better innovative performance. But despite the fact that... View Details
Keywords: Dina Gerdeman
- 22 Nov 2024
- News
Healthcare Club Hosts its 25th Annual Conference; Alumni Step Out for Global Networking Night; Meet the Club Leader: Andrea Fantacone
Healthcare Alumni Conference Marks 25 Years The HBS Healthcare Alumni Association (HBSHAA) hosted its 25th Annual Conference at the Charles Hotel in Cambridge on November 7, and once again offered an exclusive agenda that was jam-packed with industry thought leaders... View Details
Keywords: Margie Kelley
- 17 Mar 2021
- Research & Ideas
Beyond Pajamas: Sizing Up the Pandemic Shopper
significantly as more consumers than ever started shopping online. As vaccines fuel hope about life after COVID-19, retailers are trying to learn more about the pandemic shopper. Are they different from the existing online users? Do they... View Details
- 01 Sep 2011
- News
Breaking Free from Fear of Change
perform perfectly. They focus myopically on success. That drive can lead to tremendous professional achievements. But as careers progress, continued success requires the ability to change and adapt to new conditions, to take the risk of trying something that requires a... View Details
- 30 Apr 2025
- News
A Social Enterprise Talk in DC; Canadian Alumni Talk Trade; Meet the Leader: HBS Club of Colorado
DC Panel Looks at Social Enterprise in a New Government Landscape The HBS Club of Washington, DC teamed up with the HBS Social Enterprise Initiative (SEI) on April 2, to present an alumni panel discussion on social impact titled “New Perspectives in Social Enterprise,”... View Details
Keywords: Margie Kelley
- Web
Mental Health Awareness Month | Baker Library
Market Maps Explore relevant Frost & Sullivan reports: The Future of Mental Health Management Emerging Digital Health Technology Innovations Transforming Mental Health Care Growth Opportunities in Mental and Behavioral Digital Health... View Details
- 01 Dec 2011
- What Do You Think?
Thinking Slow: An Argument for Bureaucracy?
do not have the time for that." As you said, good judgment in thinking fast or slow is an important characteristic of outstanding leadership. Can it be taught or does it have to be acquired over time? How do leaders learn how to... View Details
Keywords: by James Heskett
- 01 Sep 2010
- News
Dean Nohria Looks Ahead
beginning a distinguished two-decade academic career that culminated in his appointment, beginning July 1, as the School’s tenth Dean at age 48. A specialist in organizational behavior and leadership, Nohria has coauthored or coedited... View Details
Keywords: Roger Thompson
- 01 Mar 2007
- News
Latin American Conference
in Latin America. Speakers addressed the general lack of understanding of the region’s business dynamics and the worrying lag in competitiveness relative to emerging markets in China and India. The conference was sponsored by the HBS Club Latinoamericano. To View Details