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  • All HBS Web  (2,298)
    • People  (3)
    • News  (631)
    • Research  (890)
    • Events  (23)
    • Multimedia  (17)
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  • 23 Mar 2020
  • Research & Ideas

Product Disasters Can Be Fertile Ground for Innovation

In 2009, a stroke victim at a Los Angeles medical center started losing his hair following a CT brain perfusion scan. After some confusion, doctors determined he had been subject to a radiation overdose—a serious accident that might lead... View Details
Keywords: by Michael Blanding; Health; Medical Devices & Supplies
  • 03 Dec 2001
  • Research & Ideas

Healthcare Conference Looks At Ailing Industry

observations. Although healthcare as a whole still suffers from the elephant problem, it's suffering less all the time—at least where science is concerned—thanks to remarkable and ever-faster scientific advances. Chief among the advances is genomic View Details
Keywords: by Martha Lagace; Health
  • 26 May 2015
  • First Look

First Look: May 26

comparative advantage of clusters located in one region versus another. Under this scenario, geographic concentration is still valuable, but the center of production activity can shift from one location to another. The paper then analyzes... View Details
Keywords: Sean Silverthorne
  • 17 Nov 2009
  • First Look

First Look: Nov. 17

Laurence B. Siegel, and Rodney N. Sullivan, 1-14. Charlottesville: CFA Institute, Research Foundation Publications, 2009. (Monograph.) Book link: http://www.cfapubs.org/toc/rf/2009/4   Cases & Course MaterialsGenzyme View Details
Keywords: Martha Lagace
  • 21 Apr 2008
  • Research & Ideas

The New Math of Customer Relationships

update us on the new research and on the impact of these works on practice. Sean Silverthorne: It's been five years since The Value Profit Chain was published, and ten years since the arrival of its predecessor, The Service Profit Chain.... View Details
Keywords: by Sean Silverthorne
  • 24 Jul 2013
  • Op-Ed

Detroit Files for Bankruptcy: HBS Faculty Weigh In

Research Triangle in North Carolina think very hard about focus in order to create a virtuous cycle of complementary successful ventures. The results have been extraordinary. A generation ago, it would have seemed farfetched to predict... View Details
Keywords: by John Macomber, Robert C. Pozen, Eric D. Werker & Benjamin Kennedy; Auto
  • 27 Aug 2008
  • Research & Ideas

Creating Leaders for Science-Based Businesses

Education offerings that teach scientists business and organizational fundamentals? What about joint MBA/Ph.D. programs? How about science/business seminars, more science-based cases, and more science-savvy faculty to teach them? We don't really know as much about how... View Details
Keywords: by Garry Emmons; Biotechnology; Health
  • 01 Aug 2012
  • What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

mortgages, and other consumer financial products, is firm in his belief that great service depends on service centers employing no more than roughly 150 people--even if two are located with just a wall between them. This is part of a... View Details
Keywords: by James Heskett; Manufacturing; Financial Services
  • 04 Apr 2007
  • Research & Ideas

The Business of Global Poverty

resulting, just-published book, Business Solutions for the Global Poor, is to accelerate the adoption of new, scalable solutions to the global poverty problem," notes HBS professor John Quelch, a member of the conference committee. (Quelch, Rangan, and Latin... View Details
Keywords: by Garry Emmons
  • 24 Jan 2005
  • Research & Ideas

Entrepreneurial Hospital Pioneers New Model

Hospital, London. He returned to India in 1989 to co-found a state-of-the-art center in Calcutta, the B.M. Biria Heart Research Center, which soon added pediatric cardiac surgical facilities. It was India's... View Details
Keywords: by Martha Lagace; Health
  • 31 Jan 2005
  • Research & Ideas

Rethinking Marketing’s Conventional Wisdom

HBS associate professor Youngme Moon teaches the MBA elective Consumer Marketing and several Executive Education marketing courses. With her research and course development work focusing on innovative consumer-marketing strategies, she is... View Details
Keywords: by Garry Emmons; Service
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

book, Who Killed Health Care? We asked Herzlinger, the Nancy R. McPherson Professor of Business Administration Chair at the Harvard Business School, to discuss her latest work and her more than 30 years of research in the health care... View Details
Keywords: by Sean Silverthorne; Health
  • 29 Jun 2015
  • HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

in information analytics, attempting to get their arms around the wide array of patient data. Government incentives are helping the push. In 2011, the US Centers for Medicare and Medicaid Services established incentives for doctors'... View Details
Keywords: by Dina Gerdeman; Health; Technology
  • 18 Dec 2007
  • First Look

First Look: December 18, 2007

  Working PapersHappiness, Contentment and Other Emotions for Central Banks Authors:Rafael Di Tella and Robert MacCulloch Abstract We show that data on satisfaction with life from over 600,000 Europeans are negatively correlated with the... View Details
Keywords: Martha Lagace
  • 18 Jul 2005
  • Research & Ideas

Identify Emerging Market Opportunities

hard for multinationals to figure out the value of South African companies and affects their assessments of potential partners. Executives would do well to identify a country's power centers and figure out if there are checks and balances... View Details
Keywords: by Tarun Khanna, Krishna G. Palepu & Jayant Sinha
  • 08 Oct 2013
  • First Look

First Look: October 8

assets; they aren't hamstrung by substantial resource allocation decisions, giving them remarkable flexibility. Now incumbent firms are seeing their competitive position eroded by technology, alternative staffing models, and other forces. Market View Details
Keywords: Sean Silverthorne
  • 17 Feb 2015
  • HBS Case

HBS Cases: The Battle for San Francisco

says Rose, who grew up in the Bay Area. "People are afraid that this special culture in this special place could get lost." Wealth And Culture Rose tackles these tensions in a new case study, San Francisco, 2015 #tech #inequality, cowritten with HBS... View Details
Keywords: by Michael Blanding; Technology
  • 25 Mar 2021
  • Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

overly narrow goals. Consider the experience of Airbnb, which ran experiments to evaluate booking strategies but ignored the potential for discrimination. After research by Luca and colleagues found evidence of widespread discrimination... View Details
Keywords: by Danielle Kost
  • 14 Jun 2016
  • First Look

June 14, 2016

practices are broadly familiar, their application within cross-industry teams calls for unique leadership approaches that combine flexibility, open-mindedness, humility, and fierce resolve. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51140 2016... View Details
Keywords: Sean Silverthorne
  • 14 May 2008
  • Research & Ideas

Getting Down to the Business of Creativity

individual. Of course it does. But it also depends on creative thinking as a skill that involves qualities such as the propensity to take risks and to turn a problem on its head to get a new perspective. That can be learned." “Our View Details
Keywords: by Julia Hanna; Retail; Apparel & Accessories; Fashion; Entertainment & Recreation
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