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- All HBS Web (1,515)
- Faculty Publications (419)
- 05 Sep 2000
- What Do You Think?
Whither the Information Economy?
the Internet "is the result of a product based society." All of this is notwithstanding the fact that manufacturing in our "product based society" represents less than 20% of U.S. gross domestic product these days.... View Details
Keywords: by James Heskett
- Profile
Janet Simpson Benvenuti
Caring for her aging parents led Janet Simpson Benvenuti (MBA 1985) to launch a company that helps other families find resources that are right for their own parents’ needs. View Details
- 14 Oct 2009
- First Look
First Look: October 14
the strong hardware and manufacturing bias and hierarchical structures of Japan's computer and electronics firms is largely responsible for the virtual non-existence of a standalone software sector. Second,... View Details
Keywords: Martha Lagace
- 20 Nov 2007
- First Look
First Look: November 20, 2007
to as "user-centered design." Yet, analysis of design-intensive manufacturers such as Alessi, Artemide and other leading Italian firms, show that their innovation process hardly starts from a close observation of user needs and... View Details
Keywords: Martha Lagace
- 01 Dec 2005
- News
Alumni Achievement Awards: Honorees and Victories
corporate practices in his country, championing modern concepts of production and manufacturing as well as adherence to the highest standards of governance. Nancy M. Barry (MBA ’75) For fifteen years, Nancy Barry has been president of... View Details
- 01 Dec 2000
- News
Global Leadership Initiative's Director Focuses on Technology
incubators at the School experimenting with electronic distance-learning models, the Global Leadership Initiative has already launched a number of key research projects. The first, an interactive Internet survey available on the HBS... View Details
- 01 Mar 2004
- News
Toy Story
one was surprised. On the retail side, the large discount chains — WalMart and Target in particular — had steadily taken market share from specialty toy stores, in some cases using toys as a loss leader to pull in traffic. The ripple effect could be seen on the View Details
- 28 Aug 2017
- Research & Ideas
Should Industry Competitors Cooperate More to Solve World Problems?
Source: Cecilie_Arcurs George Serafeim has a startling suggestion to fix the world’s biggest environmental, social, and governance (ESG) problems such as water pollution, deforestation, and wealth inequality: encourage companies within industries to do less competing... View Details
- 01 Jun 2001
- News
Eric C. Feagler: Against the Odds
Feagler’s interest. His favorite assignment was supervising 75 enlisted men responsible for maintaining the electronics and weapons systems. “Most aviators are unhappy unless they’re flying,” he says. “But for me, the pinnacle of my... View Details
- 01 Jun 2010
- News
Get Well Soon
first-year required Technology and Operations Management course (TOM), the case offers valuable takeaways for future managers of any complex service organization. “It’s a good TOM case in that it includes hard numbers and rigorous... View Details
- 01 Sep 2014
- News
Ask the Expert: Byte-Testing Bitcoin
appeal of anonymity seems inherently flawed for storing large values in an age when the threat of identity theft through electronic eavesdropping and in-person, gun-to-the-head demands for access and asset transfers are a growing menace.... View Details
- 01 Sep 2013
- News
Who Are We?
rail," Le Roy Moore observes. "I often think about Professor Bharat Anand's strategy course. He was always talking about how competitive advantage is at the crux of a company's strategy but only works if the entire organization is aligned around it. UP is... View Details
Keywords: Garry Emmons; Julia Hanna; Dan Morrell; social media,; Twitter; SodaStream; consulting; consultant; CEO; farming; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
- 02 Feb 2004
- Research & Ideas
Where Does Apple Go From Here?
iPhoto, etc., and become more of a service and software digital home application company. The strategy going forward is going to be more like a consumer electronics company, making hardware and software,... View Details
Keywords: by Sean Silverthorne
- 27 Sep 2021
- News
Sewn with Love
supply chain. The gowns were produced by a tight circle of manufacturers that had begun to shut down as a result of COVID-19. “The system works very well when the demand is stable,” notes Hanazawa. It was clear, however, that the supply... View Details
- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
Artificial intelligence, machine learning, and big data will transform financial services and small-business lending long before they impact driverless cars, predicts Harvard Business School Senior Fellow Karen G. Mills. “As we speak,... View Details
- 15 Apr 2002
- Research & Ideas
In the Virtual Dressing Room Returns Are A Real Problem
Many distinctive aspects of the textile and apparel industries present challenges to implementing electronic commerce. First, and perhaps most important, is the difficulty of accurately characterizing the product online. Many of the... View Details
- August 1992
- Case
Otis Pacific Asia Operations (A): National Challenges
Describes the elevator market and Otis's competitive position in four markets: Hong Kong, Malaysia, India, and Japan. The student is asked to evaluate the strategic and competitive challenges in each market, especially in light of strong Japanese competition across the... View Details
Keywords: Marketing Strategy; Network Effects; Problems and Challenges; Global Strategy; Goals and Objectives; Service Delivery; Competitive Advantage; Competition; Manufacturing Industry; Manufacturing Industry; India; Japan; Malaysia; Hong Kong
Yoshino, Michael Y. "Otis Pacific Asia Operations (A): National Challenges." Harvard Business School Case 393-009, August 1992.
- October 2024 (Revised June 2025)
- Case
Nvidia
By: Andy Wu and Matt Higgins
This case study examines Nvidia's strategic pivot from gaming GPUs to becoming a leader in general-purpose computing and AI. It explores how Nvidia leveraged its GPU architecture to dominate the growing fields of data center acceleration and AI training, outpacing... View Details
- June 1992 (Revised May 1996)
- Case
Xerox Corp.: Leadership Through Quality (C)
Reveals the course of action that Xerox took after discovering that its Leadership Through Quality program had not met all expectations. Reinforces the message that change is an ongoing and continuous effort, and that companies never achieve all of their change goals. View Details
Jick, Todd D. "Xerox Corp.: Leadership Through Quality (C)." Harvard Business School Case 492-046, June 1992. (Revised May 1996.)