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  • July 2022
  • Teaching Note

Arçelik (A), (B): From a Dealer Network to an Omnichannel Experience

By: Ayelet Israeli, Fares Khrais and Menna Hassan
Arçelik Turkey, the country’s market leader in household appliances, was at an omnichannel crossroads in January 2020. Arçelik was a B2B player utilizing a dealership network with an umbrella of brands and had one of the largest brick-and-mortar store networks in... View Details
Keywords: Digital Marketing; Bricks And Mortar; Franchise Management; Franchising; Dealer Network; Dealers; B2B; B2B2C; Tradition; Culture Change; Cultural Adaptation; Omnichannel; Omnichannel Retail; Omni-channel; Omnichannel Retailing; Sales Channels; Sales Channel Development; Channel Management; Channels Of Distribution; Marketplace; Platforms; Collaboration; Online Channel; Online Data; Online Sales; Online Shopping; Online; Retail; Retailing; Disruption; Transformation; Franchise Ownership; Change Management; Partners and Partnerships; Consumer Behavior; Sales; Internet and the Web; Marketing Strategy; Conflict and Resolution; Conflict Management; Organizational Culture; Distribution Channels; Digital Transformation; Electronics Industry; Retail Industry; Consumer Products Industry; Turkey
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  • 18 Mar 2014
  • First Look

First Look: March 18

un‐cited or self-cited, suggesting that incumbents are more likely to engage in incremental innovation compared to VC-backed startups. Third, we document a rising share of patenting by startups that coincided with the surge in venture capital finance for renewable... View Details
Keywords: Sean Silverthorne
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

sold by knowledgeable associates, The Home Depot became a destination place for customers in need of anything from shovels to a new kitchen sink or supplies to use in recovering from a hurricane or flood. Disasters are thus both a source of View Details
Keywords: Martha Lagace
  • 31 Jul 2015
  • Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

up on current and past podcast episodes of The Disruptive Voice. I have been a regular listener of the series ever since meeting and working with this talented team. Hearing the voice of the late great Clay Christensen at the start of... View Details
Keywords: by Carmen Nobel; Information; Publishing
  • 20 Aug 2001
  • Research & Ideas

Making an Ally of Uncle Sam

they have the other player's product . . . . A player is your competitor if customers value your product less when they have the other player's product than when they have your product alone. 9 Intel, for example, buys raw materials and processing View Details
Keywords: by Michael Watkins, Mickey Edwards & Usha Thakrar
  • 14 Apr 2015
  • First Look

First Look: April 14

Publisher's link: http://onlinelibrary.wiley.com.ezp-prod1.hul.harvard.edu/doi/10.1111/jacf.12102/abstract April 2015 CEIBS Business Review The Decoupling Effect of Digital Disruptors By: Teixeira, Thales S., and Peter Jamieson Abstract—A new wave of Internet startups... View Details
Keywords: Sean Silverthorne
  • 22 Jul 2002
  • Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

forced to consider global competition as a factor in planning. In addition, the wartime disruption of foreign multinationals enabled U.S. companies to profit from the postwar boom without effective competitors in many industries. A more... View Details
Keywords: by Pankaj Ghemawat
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

Supplements the (A) case. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=908053 Sandhar Technologies Group Harvard Business School Case 808-011 Jayant Davar, CEO and founder of Sandhar View Details
Keywords: Martha Lagace
  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

The Mitchell Family and Mitchells/Richards Harvard Business School Case 605-047 Describes a small, luxury retail chain's operational sophistication achieved through the use of technology and "high-touch" customer-service. A... View Details
Keywords: Martha Lagace
  • 21 Dec 2010
  • First Look

First Look: December 21

  PublicationsHas the Shift to Stronger Intellectual Property Rights Promoted Technology Transfer, FDI, and Industrial Development? Authors:Lee Branstetter, C. Fritz Foley, and Kamal Saggi Publication:The WIPO Journal: Analysis and Debate... View Details
  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

2019 HarperBusiness The Business of Platforms: Strategy in the Age of Digital Competition, Innovation, and Power By: Cusumano, Michael A., Annabelle Gawer, and David B. Yoffie Abstract—The Business of Platforms explores the strategic, economic, and View Details
Keywords: Dina Gerdeman
  • 05 Oct 2021
  • Blog Post

First-Gen Voices: Eric Westphal on Tapping into the Global Alumni Network & Making a Difference Across Borders

During the pandemic and the disruption in business worldwide, the HBS Career & Professional Development team made an appeal to alumni and recruiting partners that resulted in nearly 1,000 new full-time and internship opportunities for... View Details
  • 01 Dec 2016
  • News

Alumni Books of 2016

stall. Why? Because how you lead yourself directly impacts your ability to lead others, and that, in turn, can prevent you from reaching your full career potential. Value as a Service: Embracing the Coming Disruption by Rob Bernshteyn... View Details
  • 03 Sep 2013
  • First Look

First Look: September 3

organizations and in society disrupts the learning cycle at the heart of becoming a leader. Women must establish credibility in a culture that is deeply conflicted about whether, when, and how they should exercise authority. Practices... View Details
Keywords: Sean Silverthorne
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

and team learning, in organizational behavior, and technology and innovation to offer insights for research on new product development teams. Building on prior work, we summarize the organizational benefits of NPD teams, and identify five... View Details
Keywords: Martha Lagace
  • 01 Mar 2009
  • News

Buddy, Can You Spare a Trillion

historic emergence of credit and debt was as important in the rise of civilization as technological invention. In the excerpt that follows, he explains the recently developed symbiotic financial relationship between the United States and... View Details
Keywords: Finance; Publishing Industries (except Internet); Information
  • 12 May 2009
  • First Look

First Look: May 12, 2009

Or should Grace respond to buy-out offers? Purchase this case: http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=309075 Backchannelmedia: Making Television 'Clickable' Harvard Business School Case 509-026 Backchannelmedia (BCM), a three-year-old start-up,... View Details
Keywords: Martha Lagace
  • 18 Feb 2014
  • First Look

First Look: February 18

processing, storage, and communication costs have long been an important constraint on innovation and a reason for innovative activities to take place inside the boundaries of an organization. However, exponential technological progress... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2017
  • News

Alumni and Faculty Books for December 2017

group that first voiced skepticism, demanded accountability, and catalyzed dissent. Andrew Zimbalist is the leading researcher on the hidden costs of hosting megaevents like the Olympics and the World Cup. They provide a blueprint for citizens who seek to challenge... View Details
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

technology and processes to support customers that align with their entrepreneurial culture. If you are a professional today buying from Home Depot, an app on your phone lets you order directly from the job site and gives you the option... View Details
Keywords: by Sean Silverthorne; Retail