Decision Support - Publications - Faculty & Research

02 Apr 2007
Lessons from the Classroom

Making the Move to General Manager

faculty; the program is also supported by a very professional and skillful administrative team. Although it is a new program, GMP actually grew out of two other longstanding programs with a deep tradition and knowledge base at the School,... View Details

Keywords: by Martha Lagace

27 Nov 2000
Research & Ideas

The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution

and within four years Sears was selling one million units per year.1 In the mid-1960s, B.F. Goodrich embraced radial technology as a means to win market share from its larger rivals, and the company introduced the first American-made radial in the mid-1960s and View Details

Keywords: by Donald N. Sull; Manufacturing; Transportation

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

“Managers should make the call on high-level priorities, so employees can focus on their best work.” Here are 10 ways that leaders can support employees who are working remotely during an unprecedented and uncertain time: 1. Communicate... View Details

Keywords: by Dina Gerdeman

30 May 2023
News

Finding PRIDE

the GLSA. It was terrifying and thrilling, because I really believed in what we were doing. I felt so lucky to be at HBS, and that HBS could support this, whereas other people didn’t have an HBS behind them. —Jonathan Rotenberg (MBA 1992)... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

11 Feb 2020
Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

tailored for their situation. Artificial intelligence should enable better solutions. Is the market ready to support your solution? As more of the world gets digitized, “datafication” (our ability to capture data from many aspects of the... View Details

Keywords: by Rocio Wu

04 Nov 2015
What Do You Think?

Why Does Gender Diversity Improve Financial Performance?

Performance. An alternative explanation might go the other way: Financial Performance = Gender Diversity. Well off firms have much more flexibility to experiment, meet diversity goals and so forth.” Patrick Schild, while disagreeing with the premise, noted that such... View Details

Keywords: by James Heskett

10 Oct 2012
Research & Ideas

Taking Advantage of Life’s (Few and Far Between) Inflection Points

Her boss, the head of their department, had been a mentor and champion throughout Michelle's time at the company. Michelle had worked for this boss for almost ten years and credited the woman's support and wise counsel for her own... View Details

Keywords: Re: Howard H. Stevenson

06 Sep 2004
Research & Ideas

The Innovator’s Battle Plan

multi-year support agreements will have little interest in selling a product that obliterates those revenue streams. How can you observe asymmetric motivation in action? When companies take completely different actions that make sense to... View Details

Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth

01 Jun 2024
News

Alumni and Faculty Books

about it? Why is telling your son or daughter to “just say no” a hopelessly ineffective strategy? How do imaginary peers influence your adolescent’s decisions? Why does the focus on reforming bullies and supporting victims miss the point... View Details

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

service lines, market segments, and competitive positioning. Marketing did the thinking, managed the brand and consumer franchise in consumer goods companies, and provided support to the sales force. In this simpler world, sales did the... View Details

Keywords: by Benson Shapiro

26 May 2003
Research & Ideas

When Silence Spells Trouble at Work

that a senior executive is making a poor decision. "Shouldn't we tell her?" he asks his boss, who laughs cynically. "Yes," the boss replies. "Let's end our careers by challenging a decision that won't change.... View Details

Keywords: by Leslie A. Perlow

18 Jul 2022
Research & Ideas

After the 'Crypto Crash,' What's Next for Digital Currencies?

systems for coordinating group decisions or managing event tickets. The long-run view is that there is real fundamental technological value here, and so what really matters for the market is whether we can realize that value through... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Financial Services; Technology

04 Apr 2023
Blog Post

Maersk’s Journey to Decarbonize Shipping

landed on green methanol, a very different choice from ammonia that some competitors are planning to use. Given the massive investment Maersk is making in green methanol, it was fascinating to see how the people behind that decision dealt... View Details

01 Mar 2023
News

Step Change

“Women are well represented in the banking and government sectors in Egypt,” says Enan. But there are still gaps, which is why the decision to pivot Lotus to a support network for women entrepreneurs was... View Details

Keywords: Julia Hanna; photographed by Abdelrahman Gabr – Koree; entrepreneurship; women; venture capital; Egypt; developing economies; Finance

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

their value proposition to reflect ever-evolving demand conditions and discover new growth opportunities. They adapt their approach toward HR management to preserve business viability while maintaining employees’ safety and well-being. They View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

19 Sep 2005
Research & Ideas

Rethinking Company Loyalty

masters to further her own career are also what the company needs. And when firms help workers acquire new skills that support their professional advancement, they often win those workers' commitment—and attract loyal new employees. This... View Details

Keywords: by Lauren Keller Johnson

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

submitted, from managing a remote workforce to making decisions in the face of vast uncertainty. Not surprisingly, one significant challenge reported by many CEOs was how to position their company to survive, or even thrive, during the... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

to say, ‘This doesn't feel quite right. It doesn't seem like I'm getting the same amount of support and attention. I don't think I'm being treated the same.’” Even in the best circumstances, many women interpret setbacks as personal... View Details

Keywords: by Kristen Senz

01 Mar 2021
What Do You Think?

What Does Remote Work Mean for Middle Managers?

defensive for years. Organizations have been delayering—eliminating middle management jobs—to try to be more agile, with faster decision making and execution. Downsizing in the name of economies of scale has hit middle management hard.... View Details