Decision Support - Publications - Faculty & Research

02 Apr 2007
Lessons from the Classroom

Making the Move to General Manager

faculty; the program is also supported by a very professional and skillful administrative team. Although it is a new program, GMP actually grew out of two other longstanding programs with a deep tradition and knowledge base at the School,... View Details

Keywords: by Martha Lagace

01 Apr 2020
Blog Post

The Product Design Sprint - 5 Things I Learned in Launch Lab 1

were working. We were supportive and made sure everyone felt heard, and we made decisions and moved on without protest or hard feelings. I feel so lucky to have met my teammates through the MS/MBA:... View Details

18 Jul 2022
Research & Ideas

After the 'Crypto Crash,' What's Next for Digital Currencies?

systems for coordinating group decisions or managing event tickets. The long-run view is that there is real fundamental technological value here, and so what really matters for the market is whether we can realize that value through... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Financial Services; Technology

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

“Managers should make the call on high-level priorities, so employees can focus on their best work.” Here are 10 ways that leaders can support employees who are working remotely during an unprecedented and uncertain time: 1. Communicate... View Details

Keywords: by Dina Gerdeman

02 Oct 2012
First Look

First Look: October 2

boundaries of firms. And it also studies the development of British industrial science in universities and efforts to promote innovation through the formation of industry clusters. Overall, the evidence supports the traditional story of... View Details

Keywords: Sean Silverthorne

11 Feb 2020
Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

tailored for their situation. Artificial intelligence should enable better solutions. Is the market ready to support your solution? As more of the world gets digitized, “datafication” (our ability to capture data from many aspects of the... View Details

Keywords: by Rocio Wu

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

submitted, from managing a remote workforce to making decisions in the face of vast uncertainty. Not surprisingly, one significant challenge reported by many CEOs was how to position their company to survive, or even thrive, during the... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

14 Jun 2023
News

Dean Datar Meets with Alumni in East Asia

affordable to the most qualified students without regard for their financial status. This includes the decision last summer to provide scholarships to cover the total cost of tuition and course fees for those with the greatest financial... View Details

06 Sep 2004
Research & Ideas

The Innovator’s Battle Plan

multi-year support agreements will have little interest in selling a product that obliterates those revenue streams. How can you observe asymmetric motivation in action? When companies take completely different actions that make sense to... View Details

Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth

03 Oct 2017
First Look

First Look at Research and Ideas, October 3, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=53161 forthcoming European Accounting Review The Role of Overbilling in Hospitals' Earnings Management Decisions By: Heese, Jonas Abstract—This paper examines the role of overbilling in... View Details

Keywords: by Sean Silverthorne

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

to say, ‘This doesn't feel quite right. It doesn't seem like I'm getting the same amount of support and attention. I don't think I'm being treated the same.’” Even in the best circumstances, many women interpret setbacks as personal... View Details

Keywords: by Kristen Senz

04 Apr 2023
Blog Post

Maersk’s Journey to Decarbonize Shipping

landed on green methanol, a very different choice from ammonia that some competitors are planning to use. Given the massive investment Maersk is making in green methanol, it was fascinating to see how the people behind that decision dealt... View Details

25 Jan 2024
Blog Post

Climate Stories Episode #15: Hilton Augustine III on Financing Climate Ventures

me to play across these three dimensions: Technology: finding and supporting scientists and engineers to bring solutions out of the lab Capital: marshaling resources to deploy the solutions mature enough to make massive impact within the... View Details

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

service lines, market segments, and competitive positioning. Marketing did the thinking, managed the brand and consumer franchise in consumer goods companies, and provided support to the sales force. In this simpler world, sales did the... View Details

Keywords: by Benson Shapiro

06 Aug 2012
Research & Ideas

Strategic Intelligence: Adapt or Die

that companies shouldn't rely on consultants to develop their strategy. Why is that? A: It's a good idea for companies to seek out support in developing strategy, but not to delegate responsibility to an outside consultant. My thesis is... View Details

Keywords: by Michael Blanding

29 Jan 2013
First Look

First Look: Jan. 29

reads for hospital customers. We examine more than 2.7 million cases read by 97 radiologists for 1,431 customers and find evidence supporting the benefits of customer-specific experience accumulated by individual radiologists.... View Details

Keywords: Sean Silverthorne

01 Jun 2004
News

Working the Street

enough.” For Mike and other penitents among Los Angeles’s 100,000 gang members, the decision to remove gang-related tattoos, or “tats,” shows a fundamental commitment to change — the necessary laser treatments are lengthy, expensive,... View Details

Keywords: Garry Emmons; tattoo; removal; program; Justice, Public Order, and Safety Activities; Government

06 Mar 2020
Book

A Great Teacher's Lessons for Leading

opportunities that particular protagonist has. The underlying premise is that after thinking and trying to feel like a decision maker, there’s a higher probability of our students being able to think about complex issues and work through... View Details

Keywords: by Martha Lagace; Education

19 Sep 2005
Research & Ideas

Rethinking Company Loyalty

masters to further her own career are also what the company needs. And when firms help workers acquire new skills that support their professional advancement, they often win those workers' commitment—and attract loyal new employees. This... View Details

Keywords: by Lauren Keller Johnson

25 Aug 2014
News

Jonathan M. Nelson, MBA 1983

the world’s leading private equity firms. The decision to specialize in media and communications in 1985 might seem prescient, but the low-key Nelson claims he was merely following his passion. “I’ve always been drawn to it,” says Nelson,... View Details

Keywords: Susan Young

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