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- All HBS Web
(1,164)
- People (2)
- News (300)
- Research (725)
- Events (2)
- Multimedia (3)
- Faculty Publications (164)
- 30 Apr 2019
- First Look
New Research and Ideas, April 30, 2019
2019 HarperBusiness The Business of Platforms: Strategy in the Age of Digital Competition, Innovation, and Power By: Cusumano, Michael A., Annabelle Gawer, and David B. Yoffie Abstract—The Business of Platforms explores the strategic,... View Details
Keywords: Dina Gerdeman
- 11 Nov 2014
- First Look
First Look: November 11
Publications November 2014 Harvard Business Review Cooks Make Tastier Food When They Can See Their Customers By: Buell, Ryan W., Tami Kim, and Chia-Jung Tsay Abstract—While existing theory suggests that increased contact between View Details
Keywords: Sean Silverthorne
- 16 Nov 2010
- Lessons from the Classroom
Data.gov: Matching Government Data with Rapid Innovation
Bureau, the Centers for Disease Control, the Environmental Protection Agency, and the Department of Interior, without focusing on specific "customer" needs. One executive observed, "What customers do is up to the... View Details
- 16 Dec 2015
- Research & Ideas
What Happens When Zambian Schoolgirls Receive Negotiation Training
Girls Arise, an innovative negotiation skills training program designed specifically to help Sub-Saharan African women communicate effectively in high-pressure situations with complex power dynamics. “It is, in many ways, a typical... View Details
Keywords: Re: Kathleen L. McGinn
- 16 Jun 2003
- Research & Ideas
Historical Perspective: Levitt Shaped the Debate
them." In the end, Levitt both overestimated and underestimated globalization, Abdelal said. For one, he did not anticipate that some markets would react against globalization, especially against Western globalization. But Levitt also underestimated the View Details
Keywords: by Sean Silverthorne
- 07 Mar 2005
- Research & Ideas
The Rise of Innovation in Asia
camera processor chips. "We have moved from 'manufactured in China' to 'designed in China,'" he said. Lessons From Memory Certainly the United States has no lock on innovation, panelists suggested. Technology is the great leveler, the View Details
Keywords: by Sean Silverthorne
- 01 Mar 2006
- News
Back to School
strategies to revamp HR, such as renaming and reorganizing departments to emphasize the importance of customer service; institutionalizing programs that came from the campaign; creating coalitions across internal departments; and reaching... View Details
- 03 Dec 2012
- HBS Case
HBS Cases: Against the Grain
many people. “There is a central tension in the case between the student feeling at once helpless against a corrupt system and surprisingly powerful given his novitiate status.” The case, Against the Grain: Jim Teague in Tanzania, was... View Details
- 16 Jun 2009
- First Look
First Look: June 16
Chairman Wang Jianzhou was exploring ways to expand its customer base. Nearly saturated in the cities, China Mobile needed to broaden its base of subscribers. Wang believed that further investment in China's rural villages was a key... View Details
Keywords: Martha Lagace
- 14 Apr 2008
- Research & Ideas
The Surprising Right Fit for Software Testing
part-time consultants are considered best-in-class—they are paid industry-competitive wages, and customers include LEGO, Microsoft, and Oracle—75 percent of them live with what others might consider a handicap: They have Asperger syndrome... View Details
- 01 Jun 2020
- News
Unleashed
As this existential crisis unfolded, a customer called FedEx in tears because her wedding dress hadn’t arrived yet, with less than twenty-four hours until the ceremony. A frontline service employee named Diane jumped into action, tracked... View Details
Keywords: Jen McFarland Flint
- 10 Apr 2014
- Research & Ideas
Book Excerpt--‘Accelerate: Building Strategic Agility for a Faster-Moving World’
and succeed beyond imagination. It is easy to think that such imposing and rare figures shape history through the power of their leadership, and only their leadership. But that was never the whole story, and we know for sure that this is... View Details
Keywords: Re: John P. Kotter
- 01 Mar 2023
- News
Happy Monday
Illustration by Fabio Consoli Illustration by Fabio Consoli The co-CEOs noticed it right away: Early in the pandemic, staffers at the online children’s clothing company Primary.com were struggling when they logged back into Zoom on Mondays. People were not recharging... View Details
- 01 Dec 2020
- News
Two Truths and a Lie About 5G
major developments: Ericsson opened its first 5G-enabled smart factory in the United States, Apple unveiled its first 5G-enabled phone, and carriers like AT&T and Verizon have been preparing their customers for major transition. So has... View Details
Keywords: Jen McFarland Flint
- 27 Dec 2015
- Research & Ideas
The Most Popular Stories and Research Papers of 2015
Microsoft, Intel, and Apple in the new book, Strategy Rules. Men Want Powerful Jobs More Than Women Do (32,083) While women and men believe they are equally able to attain high-level leadership positions, men want that View Details
- 21 Jul 2015
- First Look
First Look: July 21, 2015
link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49386 Working Papers Networks and the Macroeconomy: An Empirical Exploration By: Acemoglu, Daron, Ufuk Akcigit, and William Kerr Abstract—The propagation of macroeconomic shocks through input-output and geographic... View Details
Keywords: Sean Silverthorne
- 26 Sep 2024
- HBS Case
If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?
What would Aristotle think about self-driving cars? As the abilities of artificial intelligence systems to automate complex tasks accelerate, warnings about the dangers of outsourcing life-and-death decisions to machines are pumping the brakes on the View Details
- Web
Print View - Course Catalog
analytical techniques to derive insight into the power of a value proposition, conduct customer discovery, and determine whether a startup has achieved product-market fit? 2. Go to Market Experiments. What... View Details
- 01 Sep 2011
- News
Coming Full Circle
Image by John Weber Related Links Featured research: "Think Customers Hate Waiting? Not so Fast..." Read Director John Korn's blog Did you know? HBS alumni include... As an assistant professor at Columbia Business School, Modupe Akinola... View Details
- 13 Oct 2010
- First Look
First Look: October 13, 2010
it through to make a positive change. Purchase the Book: http://www.library.hbs.edu/forms/purchaseform/ The Power of Alumni Networks Authors:Lauren Cohen and Christopher J. Malloy Publication:Harvard Business Review 88, no. 10 (October... View Details
Keywords: Sean Silverthorne