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  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

patients vital pressures. "The new technology thus disrupts a well established OR team routine and requires new communication patterns and information flows. Successfully enacting this change affects deeply engrained status... View Details
Keywords: by Hilah Geer
  • 01 Sep 2023
  • Blog Post

Harvard Business School Announces 2023 Goldsmith Fellows

Pakistan, in partnership with the Bill & Melinda Gates Foundation. He was recognized for his work by being selected as an Acumen Pakistan Fellow and World Health Organization Primary Healthcare Leader. He said, “I look forward to... View Details
  • March–April 2017
  • Article

What's the Value of a Like?: Social Media Endorsements Don't Work the Way You Might Think

By: Leslie John, Daniel Mochon, Oliver Emrich and Janet Schwartz
Brands spend billions of dollars a year on lavish efforts to establish and maintain a social media presence. But do those campaigns actually increase revenue? New research provides an answer to this question, which has vexed marketers ever since social media burst upon... View Details
Keywords: Social and Collaborative Networks; Consumer Behavior; Marketing Strategy; Digital Marketing; Social Media
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  • 21 Sep 2020
  • Research & Ideas

Are You Sabotaging Your Own Company?

During World War II, the predecessor to the US Central Intelligence Agency produced a secret field manual detailing how “citizen-saboteurs” could disrupt the operations of enemy organizations. In addition to inflicting physical damage, the manual notes that View Details
Keywords: by Dina Gerdeman
  • 21 Sep 2022
  • Research & Ideas

You Don’t Have to Quit Your Job to Find More Meaning in Life

It’s a philosophical debate as old as time: What is the secret to leading a meaningful life? For many, the question gained new urgency after years of social distancing and upheaval during the COVID-19 pandemic. After surviving a public View Details
Keywords: by Shalene Gupta
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

We drew on theories of knowledge-intensive firms, communities of practice, and professional service firms to analyze multiple cases of new practice area creation in management consulting firms. Our qualitative analysis identified four... View Details
Keywords: Sean Silverthorne
  • 20 Aug 2021
  • Blog Post

Is the MBA Worth It? Hear What Recent HBS Grads Have to Say

having gone through countless case studies at HBS. I even went back to some cases to refresh concepts we covered at HBS! Carl Culicchia (MBA 2016) is a Principal at SV Health Investors. If you were to describe your HBS experience in 3... View Details
  • April 2003 (Revised April 2009)
  • Case

Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center

By: David A. Garvin and Michael Roberto
On January 7, 2002, Paul Levy became CEO of the Beth Israel Deaconess Medical Center. He took over a troubled organization, in serious financial difficulty. This multimedia case describes the situation Levy inherited, his negotiations prior to taking the job, and his... View Details
Keywords: Communication Strategy; Decision Choices and Conditions; Leadership Style; Leading Change; Managerial Roles; Organizational Culture; Health Industry
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  • 22 May 2018
  • First Look

New Research and Ideas, May 22, 2018

Claudine, Andrea Prat, and George Serafeim Abstract—We construct a measure of corporate purpose within a sample of U.S. companies based on approximately 500,000 survey responses of worker perceptions about their employers. We find that... View Details
Keywords: Dina Gerdeman
  • February 2022
  • Case

Paul Polman

By: Elizabeth A. Keenan, Youngme Moon and Susie Ma
Over his 40-year career, Paul Polman had led some of the world’s largest consumer goods companies, making his biggest mark as CEO of Unilever—a multi-national corporation that produced everything from soap to soup. Polman was also well-regarded as a leader in corporate... View Details
Keywords: Marketing; Brands and Branding; Marketing Communications; Marketing Strategy; Leadership; Corporate Accountability; Personal Development and Career; Corporate Social Responsibility and Impact; Ethics; Values and Beliefs; Social Issues; Philanthropy and Charitable Giving
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  • February 2018
  • Article

Maintaining Beliefs in the Face of Negative News: The Moderating Role of Experience

By: Bradley R. Staats, Diwas S. KC and F. Gino
Many models in operations management involve dynamic decision making that assumes optimal updating in response to information revelation. However, behavioral theory suggests that rather than updating their beliefs, individuals may persevere in their prior beliefs. In... View Details
Keywords: Information; Announcements; Service Operations; Decision Making; Medical Specialties; Experience and Expertise; Medical Devices and Supplies Industry
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  • 11 Sep 2012
  • First Look

First Look: September 11

Michael Beer and Lynda St. ClairHarvard Business School Case 913-521 A new Dallas-based health and beauty spa aims to use a highly distinctive human resource system as the foundation of its competitive strategy. By encouraging employees... View Details
Keywords: Sean Silverthorne
  • 20 Mar 2014
  • Working Paper Summaries

Waste, Recycling and Entrepreneurship in Central and Northern Europe, 1870-1940

Keywords: by Geoffrey Jones & Andrew Spadafora
  • Web

Hidden Workers, Part-Time Potential - Managing the Future of Work

Research Research Hidden Workers: Part-Time Potential Read the Report Read the Report By: Joseph B. Fuller, Manjari Raman, & Francis Hintermann In the report Hidden Workers: Untapped Talent we studied workers who are often excluded by... View Details
  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

gains-sharing plan was introduced to mold union workers and management into a common community of purpose. Throughout the decade of change, there were no layoffs, although many managers at the plant and... View Details
Keywords: by Michael Beer & Nitin Nohria
  • 2015
  • Published Proceedings

Academic Engagement in Public and Political Discourse: Proceedings of the Michigan Meeting, May 2015

By: Andrew J. Hoffman, Kirsti Ashworth, Chase Dwelle, Peter Goldberg, Andrew Henderson, Louis Merlin, Yulia Muzyrya, Norma-Jean Simon, Veronica Taylor, Corinne Weisheit and Sarah Wilson
What is the role of the academic scholar within the discussions of the global challenges that are relevant to society, such as sustainability, health care, gun control, fiscal policy, and international affairs? How do scholars engage in a world in which knowledge is... View Details
Keywords: Higher Education; Social Issues; Knowledge Sharing; Communication Strategy
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  • Web

Partners - Case Method Project

CA 21 of 65 Daniel García Chula Vista Learning Community Charter High School San Diego, CA Subjects: Civics CA 22 of 65 Jennifer Golub-Marcus Harvard-Westlake School Studio City, CA CA 23 of 65 David Gracia Esparto High School Esparto, CA... View Details
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

the 2018-19 shutdown) organizations. Some firms with seasonal business, such as landscaping companies, use furloughs regularly. Furloughed workers generally keep their benefits, such as health insurance, but... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • May 2009 (Revised August 2010)
  • Case

The Jenner Situation

By: Richard G. Hamermesh, Andy Whittemore and Eliot Sherman
Dr. Bill Lemont is the new chief medical officer of a large academic medical center. During his first week on the job he has become aware of the abusive behavior and temper outbursts of a prominent orthopedic surgeon. How Dr. Lemont handles the situation will be... View Details
Keywords: Interpersonal Communication; Employee Relationship Management; Managerial Roles; Behavior; Conflict Management; Health Industry
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  • Web

Advisory Board - Entrepreneurship

investment advisory firm. Mr. Dauten is also the former CEO and President of HIMSCORP, Inc., a medical records storage and retrieval company that he successfully merged with Iron Mountain in 1997. Mr. Dauten currently serves on the Board of Iron Mountain, as well as... View Details