Capabilities - Publications - Faculty & Research

10 May 2010
Research & Ideas

What Top Scholars Say About Leadership

community around a worthy cause and to develop leaders capable of co-design, he has sought volunteers (people in the company willing to work on their own time) to come together and start up profitable business lines in the so-called... View Details

Keywords: by Martha Lagace; Education

08 Mar 2022
Research & Ideas

Representation Matters: Building Case Studies That Empower Women Leaders

body of research has found that seeing or hearing about female leaders improves women’s self-perception and performance, countering what is known as stereotype threat, or the risk of identifying with a negative stereotype about one’s group. In this case, that women are... View Details

Keywords: by Colleen Ammerman and Boris Groysberg

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Press / Media

By: Gary P. Pisano

Thought Leader: Gary Pisano

by Amy Bernstein, strategy+business, Summer 2007

A leading student of the biotech business describes the problems holding the industry back, and how it can overcome... View Details

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

organizations that want to change, it’s completely accessible. You see both the capability and the motivation, whereas before maybe you had the motivation but not the capability. And now the business case for DEI is overwhelmingly clear.... View Details

Keywords: by Jen McFarland Flint

20 Dec 2010
Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

measuring up to 965' x 106'. The new locks will measure 1,400' × 180' × 60' and be capable of accommodating ships up to 1,315' × 176'. This is big enough to accommodate Nimitz-class aircraft carriers and most cargo ships short of a... View Details

Keywords: by Sarah Jane Gilbert; Transportation

09 Jan 2020
Book

Rethinking Business Strategy in the Age of AI

fundamental in fact, Iansiti and Lakhani argue that it’s crucial for firms to reinvent themselves around these new technologies and capabilities to not only grow, but compete and survive. ”It’s not disruption. Rather, it’s a completely... View Details

Keywords: by Dina Gerdeman

20 May 2024
Blog Post

Get to Know Class Day Student Speaker Erik Roberts

Roberts went into consulting to dip his toes into the field of business and discover his passions. He worked in sectors such as economic development and climate and sustainability, founded a nonprofit academy to deliver capability... View Details

01 Oct 2001
Research & Ideas

Organizing the Family-Run Business

performance. The board needs to be composed of individuals who are capable and interested in giving feedback. The board is also responsible for recommending an appropriate CEO compensation structure, including salary, bonuses, benefits,... View Details

June 2020
Supplement

RBC: Transforming Transformation (B)

By: Ethan Bernstein, Francesca Gino and Aldo Sesia

In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details

Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada

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Blog

Leading Successful Digital Transformation

information exchange. Growth can also come by leveraging existing capabilities to enter completely new businesses. Alibaba started Taoboa, where buyers and sellers exchanged goods. However, to solve the trust problem between buyers and... View Details

Web

Hawes Hall | About

facilitates the fusion of interactive technologies with teaching techniques grounded in the case method. Innovations such as wireless Internet access and built-in video, webcast, and broadcast capabilities are essential features of the... View Details

10 Nov 2015
Op-Ed

Authentic Leadership Rediscovered

flexible styles that fit the situation and capabilities of their teammates. At times, authentic leaders are coaches and mentors, inspiring others and empowering their teammates to lead through the most important tasks without a great deal... View Details

Keywords: by Bill George

31 Jul 2023
News

Striving for Imperfection

there’s lots of learning or capability building, you’re on track to fly, test, fail, fix. JF: You say that we make a lot of assumptions about where solutions might come from within an organization—you’ve just been talking about, kind of... View Details

Keywords: Management of Companies and Enterprises; Management

22 Oct 2007
Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

in workers who haven't traditionally taken part in innovation. "It's about unlocking the power of thousands of software engineers and encouraging innovation up and down the organization," Staats says. "You can impact productivity while also changing the... View Details

Keywords: by Julia Hanna; Computer

12 Mar 2021
News

My Favorite Case

humiliating me on the first day, then pushing me to go beyond what I thought I was capable of, throughout the year. I managed to get one of my few “excellents” for my final marketing grade. Hesper Silver also marked the beginning of a... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

Ramaswany's customer co-creation process might prove most relevant. If the company has distinctive capabilities in important business processes— operations management, customer data mining, or product features and innovation—that are... View Details

Keywords: by Martha Lagace

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

relentlessly communicate, communicate, communicate. This is to avoid rumors developing that muddy the waters. Collaboration. This is a time for you to call on the resources, the capabilities of all of your employees, all of your team... View Details

Keywords: by Sean Silverthorne

June 2012
Case

Buro Happold (Abridged)

By: Robert G. Eccles and Ryan Johnson

In 1996, Ted Happold, the founder of the engineering services firm Buro Happold, passed away, and Padraic Kelly became the firm's new managing director (MD). One of his first initiatives was "Aim for Growth," which was intended to help the firm grow beyond its current... View Details

Keywords: Learning And Development; Managing Growth; Organizational Design; Diversification; Client Management; Leadership Skills; Entrepreneurship; Growth and Development Strategy; Leadership Development; Management Skills; Training; Programs; Customer Relationship Management

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09 May 2023
Blog Post

Celebrating Asian American and Pacific Islander Heritage Month at HBS (part 1)

us apart but instead what might bring us together. I hope that one day we, as a combined harmonious people, realize what amazing feats we are capable of achieving once we learn to work together. Victoria Chen (MBA 2023) My relationship... View Details

November 2023 (Revised March 2024)
Case

Infarm: Betting the (Indoor) Farm on Food Security

By: Elie Ofek

In the summer of 2023, the co-founders of Infarm, a controlled environment agriculture (CEA) company, were contemplating a major pivot going forward. While Infarm had successfully shown it could grow over 75 products—mainly herbs, leafy greens and mushrooms—in modular... View Details