Cancer Care Services - Publications - Faculty & Research

01 Jun 2023
News

Curb Appeal

modernizing for the sake of modernizing, but modernizing for the sake of delivering better service to our customers.” Not screwing things up is pretty much her mandate. Tisch was sworn into office at a challenging time: The coronavirus... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

25 Aug 2014
HBS Case

Starbucks Reinvented

clear, unwavering message that Starbucks' transformation would represent a return to its roots and an uncompromising commitment to core values, such as health care benefits for any partners working at least 20 hours a week. At a March... View Details

Keywords: by Julia Hanna; Food & Beverage

July 2004 (Revised January 2005)
Case

Shouldice Hospital Limited (Abridged)

By: James L. Heskett and Roger H. Hallowell

A hospital specializing in hernia operations is considering whether and how to expand the reach of its services. View Details

Keywords: Expansion; Service Delivery; Service Operations; Health Care and Treatment; Business Strategy; Health Industry

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Social Progress Imperative - Institute For Strategy And Competitiveness

Delivery Project The Institute for Cancer Care Innovation MOC Network ICIC U.S. Cluster Mapping Project U.S. Competitiveness Project FSG Shared Value Initiative Social Progress Imperative AllWorld Network... View Details

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

productive. Sincere, informed acknowledgement of these efforts can go a long way. Recognize outstanding accomplishments during meetings or some other way. For example, gifts and services are appreciated by people more than ever before.... View Details

Keywords: by Boris Groysberg and Robin Abrahams

Alvin E. Roth

Al Roth is the George Gund Professor of Economics and Business Administration in the Department of Economics at Harvard University, and in the Harvard Business School. His research, teaching, and consulting interests are in game theory, experimental economics, and... View Details

Keywords: health care; health care; health care; health care; health care; health care

29 Aug 2017
First Look

First Look at New Research and Ideas, August 29

people imagining imminent death. Study 1 revealed that blog posts of near-death patients with cancer and amyotrophic lateral sclerosis were more positive and less negative than the simulated blog posts of nonpatients—and also that the... View Details

Keywords: Sean Silverthorne

19 Sep 2023
Blog Post

2023 Summer Internships in Business & Environment

Service is a branch of the U.S Department of the Interior, responsible for preserving natural and cultural resources for the American people. Rhea supported the Submerged Resources Center, the NPS’ national dive program. This team helps... View Details

31 Mar 2009
First Look

First Look: March 31, 2009

PublicationsInnovator's Prescription: A Disruptive Solution for Health Care Authors:Clayton M. Christensen, Jerome H. Grossman M.D., and Jason Hwang M.D. Publication:McGraw-Hill, 2009 Abstract A groundbreaking prescription for health... View Details

Keywords: Martha Lagace

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

writes about VUCA and its application in the business world, says red teamers “don’t simply shoot holes in a plan [they require] leaders to move beyond ‘that won’t happen’ to ‘what if this occurs.” Red team membership should be rotated, he says, and leaders must be... View Details

Keywords: by Boris Groysberg and Sarah Abbott

07 May 2009
Working Paper Summaries

Broadening Focus: Spillovers and the Benefits of Specialization in the Hospital Industry

Keywords: by Jonathan R. Clark & Robert S. Huckman; Health

09 Mar 2003
Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

can't seem to get innovation right. When companies keep improving their existing products and services to meet their best customers' needs, they eventually run into the "innovator's dilemma." By doing everything right, they... View Details

Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

kind of social contract, a promise of a certain mix of quality (D1), service (D2), novelty (D3), and reliability (D4) that adds up to a value that justifies the price. Of course, shareholders have always been seen as View Details

Keywords: by Paul Lawrence & Nitin Nohria

Web

Career Re-Entry & Flexible Work - Alumni

ready. Taking a Step Back Even the most ambitious and accomplished of HBS professionals will want, or need, to step back from business commitments to address more personal concerns, such as: Childcare and family growth Elder care and... View Details

16 Apr 2018
Research & Ideas

Can Consumers Be Saved From Their Misguided Decisions?

health, career—that an industry is evolving around motivating people to be smarter about their choices. The problem: solutions created by these researchers and other behavioral scientists, such as incentives to remind health care shoppers... View Details

Keywords: by Rachel Layne; Consulting; Retail

09 Dec 2008
First Look

First Look: December 9, 2008

http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=709004 Hrad Technika Harvard Business School Case 609-039 Examines a struggling IT outsourcing project from the perspective of the IT services provider—Hrad... View Details

Keywords: Martha Lagace

14 Jan 2019
Op-Ed

These 4 CEOs Created a New Standard of Leadership

Mayo Clinic in 2009, the world-famous medical center was struggling financially. Congress would soon be negotiating the terms of the Affordable Care Act (ACA), the Obama Administration’s signature health View Details

Keywords: by Bill George; Health; Banking; Food & Beverage; Consumer Products

30 May 2005
Research & Ideas

Six Steps for Making Your Threat Credible

threat lack credibility, but you also have no way of changing course if the situation becomes dire. 3. Visibly incur sunk costs Suppose you are negotiating with a consulting firm to renew its contract to provide information technology (IT) View Details

Keywords: by Deepak Malhotra

24 Sep 2018
Research & Ideas

How Cost Accounting is Improving Healthcare in Rural Haiti

Medical records at a healthcare clinic in Lascahobas, Haiti. Ryan McBain A few years ago, the Boston-based nonprofit health care organization Partners in Health (PIH) set out to quantify the cost of primary View Details

Keywords: by Carmen Nobel; Health

21 May 2024
News

A New Chapter

Open Up Resources, two successful nonprofits focused on innovation in the K–12 education market in the United States, Wolf knew how to deliver scalable, outside-the-box educational services for American kids. He believes his latest... View Details

Keywords: Catherine O’Neill Grace; photo by Cayce Clifford

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